TIPS Certification Study guides, Class notes & Summaries

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TIPS Certification Exam Questions and Answers Graded A+ What is the primary goal of the TIPS program? The primary goal of the TIPS program is to provide training for responsible alcohol service, ensuring servers and bartenders can identify and manage situations involving intoxicated patrons, thereby promoting a safer drinking environment. What should a server do if they notice a customer showing signs of excessive intoxication? The server should approach the customer calmly, assess ...

What are the four behavioral cues that tell you someone may have had enough to drink? Ans- 1) losing inhibitions 2) impaired judgement 3) slowed reactions 4) loss of coordination A customer becoming more relaxed and talkative is an indicator of what behavioral clue? Ans- losing inhibitions A customer demonstrating socially unacceptable behavior, such as dancing, singing, or being overly friendly, is an indicator of what behavioral clue? Ans- impaired judgement A customer losing th...

Behavioral cues Ans- inhibitions, judgment, reactions, coordination - Is Jake Really Crazy Inhibitions Ans- relaxed and talkative and could display mood swings Judgment Ans- overly friendly, dancing or singing Reactions Ans- Lose their train of thought, glassy, unfocused eyes, slurred speech Coordination Ans- stagger, stumble, spill drinks Intoxication Rate Definition Ans- The 6 factors show how quickly a

___ is making sense of what is being said. Ans- active listening T/F active listening is very tiring. Ans- true T/F If you exaggerate eye contact or the like, you will lose credibility. Ans- true T/F The effective listener shows interest in what is being said & does not pay attention to speaker's body language. Ans- false T/F Confronting your biases is one of the components of effective listening. Ans- true Which one of the following statements is not true? Ans- the effective liste...

3 Types of Illegal Alcohol Sales Ans- 1. Underage - guests under 21 2. Third Party - guests who are buying for someone underage 3. Visibly Intoxicated 2 Kinds of Law Covering Liability for Servers of Alcohol Ans- 1. Common Negligence Laws 2. Dram Shop Liability Laws Common Negligence Laws Ans- 1. Not specific to alcohol 2. Can involve illegal alcohol sales 3. Based on Court Cases 4. Sets a standard for what "reasonable person would do" 5. Every jurisdiction Dram Shop Liability La...

TIPS CERTIFICATION EXAM WITH CORRECT QUESTIONS AND ANSWERS

TIPS CERTIFICATION EXAM WITH CORRECT QUESTIONS AND DETAILED ANSWERS LASTEST

TIPS CERTIFICATION QUESTIONS AND CORRECT ANSWERS PROVIDED (ALREADY GRADED A+) Underage warning signs - ANS----seem nervous and move around frequently -state that he is never carded because he is a friend of an employee -be in the restroom when the group orders -order an unusual drink (like a shot of rum without the coke) -come to the bar to order drinks for a table -get upset when asked for an ID Common negligence laws - ANS----not specific to alcohol sales -can be applied to ille...