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Exam (elaborations)
ProStart I National Test with complete solutions Graded A+
ProStart I National Test with complete solutions Graded A+ 
Commercial Segment of Hospitality Industry 
For Profit businesses 
 
 
Non-commercial Segment of the Hospitality Industry 
Not for profit. i.e., jails, schools, hospital 
 
 
Epicurean 
A person with a refined taste for food and wine 
 
 
Culinarian 
One who has studied and continues to study the art of cooking 
 
 
The first coffee house 
Oxford England 
 
 
Catherine de Medici 
Introduced the fork to France 
 
 
Fred Harvey/ Harvey Ho...
Exam (elaborations)
ProStart l Exam Questions and Answers Graded A+
ProStart l Exam Questions and Answers Graded A+ 
For a server taking guests' orders, which question would demonstrate the most professional approach? 
"What may I get for you?" 
 
 
What is the most important factor in a customer's decision to return to an establishment? 
Customer service 
 
 
Hummus is a dip made of what? 
chick peas 
 
 
The primary reason for providing good customer service is to 
attract and keep customers 
 
 
Guests who arrive at a restaurant just before closing should...
Exam (elaborations)
ProStart Level 1 Chapter 9 Exam with 100% correct Answers Graded A+
ProStart Level 1 Chapter 9 Exam with 100% correct Answers Graded A+ 
Premises 
all of the property a restaurant 
 
 
Liability 
legal responsibility that one person has to another 
 
 
Fair Labor Standards Act 
Federal law that addresses the activities that young employees are allowed to do. 
Ensures that young people under the age of 18 do not risk their health, well-being, or educational opportunities 
 
 
age 16 
The age at which young people can begin working unlimited hours (except in situa...
Exam (elaborations)
ProStart Level 1 Chapter 9 Exam with 100% correct Answers Graded A+
ProStart Level 1 Chapter 9 Exam with 100% correct Answers Graded A+ 
Premises 
all of the property a restaurant 
 
 
Liability 
legal responsibility that one person has to another 
 
 
Fair Labor Standards Act 
Federal law that addresses the activities that young employees are allowed to do. 
Ensures that young people under the age of 18 do not risk their health, well-being, or educational opportunities 
 
 
age 16 
The age at which young people can begin working unlimited hours (except in situa...
Exam (elaborations)
Prostart level 1 Exam with complete solutions
Prostart level 1 Exam with complete solutions 
What is a mandoline? 
Manual stainless steel slicer with adjustable blades 
 
 
A kilogram is equal to 
2.2 pounds 
 
 
Which part of a bimetallic stemmed thermometer is used to adjust the indicator head ? 
Calibration nut 
 
 
A roux is a thickener made of equal parts of 
Flour and fat 
 
 
Which type of temperature probe is most effective for measuring the internal temperature of a steak ? 
Penetration 
 
 
When serving alcoholic drinks, an accept...
Exam (elaborations)
ProStart Level 1 final exam with correct answers
ProStart Level 1 final exam with correct answers 
an earring in food is an example of what type of contamination? 
physical 
 
 
why are new potatoes ideal for boiling, steaming, and roasting? 
low starch, high moisture 
 
 
in a SMART goal what does the S stand for? 
specific 
 
 
Heat transfer through direct.. 
conduction 
 
 
sauce made from veal, chicken, or fish stock and a roux 
veloutte 
 
 
to identify with a persons feelings or thoughts 
empathy 
 
 
why should bananas and avocados be s...
Exam (elaborations)
Prostart level 1 final review exam with complete solutions graded A+
Prostart level 1 final review exam with complete solutions graded A+ 
What is an employee appraisal? 
An evaluation of a person's work over a given time. 
 
 
What is the hosts responsibility? 
For seating customers in a table service operation. 
 
 
By law foodservice employees under the age of 18 cannot use what? 
Power driven slicing, mixing, or cutting machines. 
 
 
hat is one way a server can show a guest they are listening? 
Repeat what the guest has just said in a slightly different way...
Exam (elaborations)
Prostart level 1 final review exam with complete solutions graded A+
Prostart level 1 final review exam with complete solutions graded A+ 
What is an employee appraisal? 
An evaluation of a person's work over a given time. 
 
 
What is the hosts responsibility? 
For seating customers in a table service operation. 
 
 
By law foodservice employees under the age of 18 cannot use what? 
Power driven slicing, mixing, or cutting machines. 
 
 
hat is one way a server can show a guest they are listening? 
Repeat what the guest has just said in a slightly different way...
Exam (elaborations)
ProStart Level 2 - Chapter 5 Exam Questions and Answers Graded A+
ProStart Level 2 - Chapter 5 Exam Questions and Answers Graded A+ 
what are the 4 goals they keep buyers focused when purchasing? (287) 
1. purchasing goals 
 
2. maintaining quality standards 
 
3. minimizing cost 
 
4. staying competitive with others 
 
 
Customer-count histories (288) 
tracks how many customers an operation has served during specific time periods in the past. 
 
 
popularity index of items sold (288) 
identifies which menu items have been the most popular 
 
 
vendor deliver ...
Exam (elaborations)
ProStart Level 2 2nd Edition Final Review Exam 2024 Questions and Answers
ProStart Level 2 2nd Edition Final Review Exam 2024 Questions and Answers 
Publicity 
The attention an operation receives from the public 
 
 
Press Release 
A brief presentation of promotional information written to sound like a news article. 
 
 
Cooperative sales promotion 
When two or more sponsors develop complementary promotions or offer complementary promotional materials 
 
 
Marketing 
Process of communicating a business's message to its market 
 
 
Market 
Group of people known as cus...
Exam (elaborations)
ProStart Level 2 2nd Edition Final Review Exam 2024 Questions and Answers
ProStart Level 2 2nd Edition Final Review Exam 2024 Questions and Answers 
Publicity 
The attention an operation receives from the public 
 
 
Press Release 
A brief presentation of promotional information written to sound like a news article. 
 
 
Cooperative sales promotion 
When two or more sponsors develop complementary promotions or offer complementary promotional materials 
 
 
Marketing 
Process of communicating a business's message to its market 
 
 
Market 
Group of people known as cus...
Exam (elaborations)
ProStart Level 2 2nd Edition Semester Exam Questions and Answers Graded A+
ProStart Level 2 2nd Edition Semester Exam Questions and Answers Graded A+ 
Publicity 
The attention an operation receives from the public 
 
 
Press Release 
A brief presentation of promotional information written to sound like a news article. 
 
 
Cooperative sales promotion 
When two or more sponsors develop complementary promotions or offer complementary promotional materials 
 
 
Marketing 
Process of communicating a business's message to its market 
 
 
Market 
Group of people known as cu...
Exam (elaborations)
ProStart Level 2 2nd Edition Semester Exam Questions and Answers Graded A+
ProStart Level 2 2nd Edition Semester Exam Questions and Answers Graded A+ 
Publicity 
The attention an operation receives from the public 
 
 
Press Release 
A brief presentation of promotional information written to sound like a news article. 
 
 
Cooperative sales promotion 
When two or more sponsors develop complementary promotions or offer complementary promotional materials 
 
 
Marketing 
Process of communicating a business's message to its market 
 
 
Market 
Group of people known as cu...
Exam (elaborations)
Prostart Level 2 exam with complete solutions
Prostart Level 2 exam with complete solutions 
Which type of Menu offers breakfast,lunch,and dinner at any time of day? 
Califorina 
 
 
Which is a benefit of choosing to buy a ready-made product? 
the finished dish will be more consistent 
 
 
Which kind of leavener provides product rise when making quick breads? 
Chemical 
 
 
How does an operation determine its food cost ? 
(opening inventory+ purchases)-closing inventory 
 
 
In a channel of distribution, wholesalers, suppliers, and distribu...
Exam (elaborations)
Prostart level 2 final exam questions and answers
Prostart level 2 final exam questions and answers 
california 
the type of menu that offers breakfast, lunch, or dinner at any time of the day 
 
 
consistent finished dish 
is a benefit of choosing to buy a ready made product 
 
 
chemical 
leavener that provides product rise when making quick breads 
 
 
(opening inventory+purchases)-closing inventory 
how an operation determines its food cost 
 
 
intermediaries 
the channel of distribution, wholesalers, suppliers, and distributors 
 
 
bean...
Exam (elaborations)
Prostart Midterm Exam Questions and Answers Graded A+
Prostart Midterm Exam Questions and Answers Graded A+ 
What percentage of margarine's fat must come from fat? 
80% 
 
 
Which type of cheese has mold injected or sprayed into the cheese to spread throughout it while it ages. 
Blue-veined 
 
 
What is the optimal temperature for storing cheese? 
35-45 degrees at a high humidity level 
 
 
Eggs cooked for immediate service should reach an internal temperature of ______ for 15 seconds. 
145 
 
 
Which form of egg is best for use in scrambled eggs ...
Exam (elaborations)
Prostart Midterm Exam Questions and Answers Graded A+
Prostart Midterm Exam Questions and Answers Graded A+ 
What percentage of margarine's fat must come from fat? 
80% 
 
 
Which type of cheese has mold injected or sprayed into the cheese to spread throughout it while it ages. 
Blue-veined 
 
 
What is the optimal temperature for storing cheese? 
35-45 degrees at a high humidity level 
 
 
Eggs cooked for immediate service should reach an internal temperature of ______ for 15 seconds. 
145 
 
 
Which form of egg is best for use in scrambled eggs ...
Exam (elaborations)
Prostart Midterm Exam Questions and Answers Graded A+
Prostart Midterm Exam Questions and Answers Graded A+ 
What percentage of margarine's fat must come from fat? 
80% 
 
 
Which type of cheese has mold injected or sprayed into the cheese to spread throughout it while it ages. 
Blue-veined 
 
 
What is the optimal temperature for storing cheese? 
35-45 degrees at a high humidity level 
 
 
Eggs cooked for immediate service should reach an internal temperature of ______ for 15 seconds. 
145 
 
 
Which form of egg is best for use in scrambled eggs ...
Exam (elaborations)
Prostart Midterm Exam Study Guide with complete solutions Graded A+
Prostart Midterm Exam Study Guide with complete solutions Graded A+ 
Product -Service Mix 
What consists of all the food and services offered by an operation to guests? 
 
 
Marketing Plan 
The list of steps an operation must take to sell a product or service to a specific market is called a 
 
 
Target Marketing 
What type of marketing treats people as different from each other and tries to make a focused appeal to a distinct group of guests? 
 
 
Advertising 
Paying to present or promote an op...
Exam (elaborations)
Prostart National Exam Study Guide Graded A+
Prostart National Exam Study Guide Graded A+ 
which type of restaurant requires a guest to pay before eating? 
 
fine dining, full service, quick service, casual dining 
quick service 
 
 
a good first impression can be made by: 
 
displaying courtesy, respect, and friendliness; speaking loudly and assertively to guests; helping customers calculate the tip; Wearing fine jewelry. 
displaying courtesy, respect, and friendliness. 
 
 
an external safety threat to an operation are persons who engage...