- Study guides, Class notes & Summaries

What question do you ask to get feedback to see if the computer software met expections of the customers? How has the software worked for what you were using for it? A new customer comes into your department,but you are helping another customer. You should: Acknowledge the new customer's presence with eye contact and /ora brief comment that you'll be right with him. Which of the following would best option when trying to find out what a customer wants to buy ? What color do yo...

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3 pages

Written in 2022/2023

Grade A+

YANCHY

When something goes wrong or a product does not perform as expected, provide the customer with a quick resolution and: Service with a smile A person approaches you and tells you of many complains. You should first: Check into the legitimacy of the complaints. A customer approaches the service desk with a toy doll. She says that she bought the doll from her niece's birthday a month ago and that the doll no longer speaks. Which of these should the associate say FIRST? with this k...

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6 pages

Written in 2022/2023

Grade A+

YANCHY

What questions do you ask to see if the customer software met expectations of the customer? How has the software worked for what you were doing it for? A new customer comes into your department, but you are helping another customer. You should: Acknowledge the new customer's presence with eye contact and /or a brief comment that you'll be right with him. Which of the following would be the best option when trying to find out what customer wants to buy? What color do you prefer...

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11 pages

Written in 2022/2023

Grade A+

YANCHY

What question do you ask to get feedback to see if the computer software met expectations of the customer? How has the software worked for what you were using it for? A computer store has a sigh posted on the door that says, "No food or drink to be brought into the store". A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the sales a...

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11 pages

Written in 2022/2023

Grade A+

YANCHY

The child is standing in front of your newest laptops. Which of these should be the sales associate's best response? - Answer- briefly interrupt the first customer's transaction, ask the second customer kindly to dispose of the ice cream. Two of the basics needed to ensure that a customer has a pleasant experience when he comes to your store are: - Answer- an enjoyable atmosphere and super service Small kindnesses to your customers may include - Answer- letting the customer make a local ...

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3 pages

Written in 2022/2023

Grade A+

GEEKA

What questions do you ask to get feedback to see if the computer software met expectations of the costumer? - Answer- D. How was the software worked for what you were using it for? A new customer comes into your department, but you are helping another customer. You should: - Answer- C. Acknowledge the new customers presence with eye contact and brief comment that you be right with him. Which of the following would be the best option when trying to find out what a customer wants to buy? - A...

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2 pages

Written in 2022/2023

Grade A+

GEEKA

What questions do you have to get feedback to see if the computer software met the expectations of the customer? - ANSWER-How has the software worked for what you are using it for? A computer store has a sign posted on the door that says, "No food or drink to be brought into the store" A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the...

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9 pages

Written in 2022/2023

Grade A+

millyphilip

What questions do you have to get feedback to see if the computer software met the expectations of the customer? - ANSWER-How has the software worked for what you are using it for? A computer store has a sign posted on the door that says, "No food or drink to be brought into the store" A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the...

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9 pages

Written in 2022/2023

Grade A+

millyphilip

What question do you ask to get feedback to see if the computer software met expectations of the customer? - ANSWER-How has the software worked for what you were using it for? A computer store has a sigh posted on the door that says, "No food or drink to be brought into the store". A sales associated is ringing up a customer and see that another customer has a small child who is eating an ice cream cone. The child is standing in front of your newest laptops. Which of these should be the sal...

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9 pages

Written in 2022/2023

Grade A+

millyphilip

A person approaches you and tell you of many complaints he has about your department . you should first : check into the legitimacy of the complaints If an appliance or computer is being shipped, you might call the customer to be certain it was delivered on time and in good condition and: that the delivery people were courteous and careful Dominque is shopping for a winter coat . With the help of a sales person , she has narrowed it down to 2 coats . which is the best way for the...

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3 pages

Written in 2022/2023

Grade A+

YANCHY

What questions do you ask to see if the customer software met expectations of the customer? How has the software worked for what you were doing it for? A new customer comes into your department, but you are helping another customer. You should: Acknowledge the new customer's presence with eye contact and /or a brief comment that you'll be right with him. 01:06 01:23 Which of the following would be the best option when trying to find out what customer wants to buy? What...

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11 pages

Written in 2022/2023

Grade A+

YANCHY