ISDS 351 Study guides, Class notes & Summaries

Which of the following types of clouds is integrated through networking and is composed of both private and public clouds? : Hybrid Cloud Identify the goal of a service-level agreement: : To manage expectations between customer and service provider by creating a common understanding about services, priorities, and responsibilities A(n) _____ in an outsourcing agreement defines the conditions under which either party may exit the outsourcing relationship. : termination clause _____ al...

Change Management Continuum Model : A model that describes key activities that are needed to build commitment for change. Decision Support System (DSS) : An information system that employs models and analytic models to help users gain insights into a problem situation, examine alternative solutions, and recommend an appropriate course of action. Diffusion of Innovation Theory : A theory that explains how a new idea or product gains acceptance and diffuses (or spreads) through a spec...

Chapter 8 : Default Goal of ERP system : goal is to enable easy access to business data & create efficient, streamlined work processes how is goal of ERP system achieved : achieved by building one single database that is accessed by multiple software modules ----provide support for key business functions for diff areas of an organization ERP databases (3): : 1. production and supply chain management 2. customer relationship management & sales ordering 3. financial and managerial acc...

business continuity plan : a plan that defines the people and procedures required to ensure timely and orderly resumption of an organization's essential processes with minimal interruption COBIT : "Control Objectives for Info and Related Technology" a set of guidelines whose goal is to align IT resources and processes with business objectives, quality standards, monetary controls, and security needs corporate governance : the set of processes, customs, rules, procedures, policies, a...

What is Information Technology? : includes all tools that capture, store, process, exchange, and use information Personal IT : information systems that improve the productivity of individual users in performing stand-alone tasks group IT : information systems that improve communications and support collaboration among members of a workgroup Enterprise IT : information systems that organizations use to define structured interactions among their own employees and/or with external cust...

Identify a component of platform as a service (PaaS) in a cloud computing environment. Select one: a. Bluetooth b. A network device c. An operating system d. A virtual machine : c. An operating system _____ allows a service provider organization to own and manage the infrastructure (including computing, networking, and storage devices) with tenant organizations by accessing slices of shared hardware resources via the Internet. Select one: a. Voluntary liquidation b. Public cloud c...

Enterprise Resource Planning (ERP) : It employs a database of key operational and planning data that can be shared with authorized users across the organization; A well-implemented one will enable rapid consolidation of financial data across multiple organizational units and countries. Goal of ERP : to enable easy access to business data and creating efficient, streamlined work processes; achieved by building a single database that is accessed by multiple software modules Benefits of...

The internet of things : is a network of physical objects embedded with sensors, processors, software, and network connectivity capability to enable them to exchange data with the manufacturer, operator, and other connected devices Net Neutrality : the principle that requires Internet service providers to treat all Internet traffic from various sources in an unbiased manner Private organization : can defeat a privacy claim simply by proving that an employee had been given explicit n...

IT Governance : A framework that ensures that information technology decisions are made while taking into account a business' goals and objectives. Why is corporate governance important today corporate governance importance: : Mainly because of many scandals we have seen today corporate governance : is the set of processes, customs, rules, procedures, policies, and traditions that determine how to direct and control management activities Who are responsible for governance : an organ...

A dependency pertains to the sequencing of project activities or tasks. : True After defining project activities, the next step in project time management is developing the schedule. : False A(n) ...... for a project is the series of activities that determine the earliest time by which the project can be completed. : Critical Path In a critical path analysis, the shortest path is what drives the completion date for the project. : False In a Gantt Chart, thick black bars represent m...