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Exam (elaborations)
CMAA NHA PRACTICE TEST QUESTIONS AND ANSWERS | COMPLETE STUDY GUIDE & EXAM PREP (2026/2027)
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---7July 20262025/2026A
- CMAA NHA PRACTICE TEST QUESTIONS AND ANSWERS | COMPLETE STUDY GUIDE & EXAM PREP (2026/2027)
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StuviaExamHub
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Exam (elaborations)
CMAA NHA Certified Medical Administrative Assistant Challenges from the NHA Official Exam with Q and A
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---37June 20262025/2026A+
- CMAA NHA Certified Medical Administrative Assistant Challenges from the NHA Official Exam with Q and A 
 
Which of the following is an example of netiquette? 
A. Emails that are courteous and professional 
B. A pleasant telephone voice 
C. Body language in an in-person conversation 
D. Taking proper messages from voicemail ANSWER A. Emails that are courteous and professional 
 
Why is it important for a CMAA to remember to be professional in emails and intraoffice chats? ANSWER They are docume...
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wangithiannaw
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Exam (elaborations)
CMAA NHA CERTIFICATION EXAM QUESTIONS AND ANSWERS
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--14April 20262025/2026A+Available in bundle
- CMAA NHA CERTIFICATION EXAM QUESTIONS AND ANSWERS
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Perfectscorer
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Exam (elaborations)
CMAA NHA Certification / Study Guide 2025 / Practice Test / Score 100%
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---24April 20262025/2026A+
- Prepare for the CMAA NHA Certification exam with this comprehensive study guide. Master medical administrative duties, patient scheduling, and healthcare office procedures to pass with confidence. Ideal for medical administrative assistants aiming for a 100% score.
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davischemei
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Exam (elaborations)
CMAA NHA CERT QUESTIONS AND ANSWERS
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--7May 20242023/2024A+Available in bundle
- A patient receives an explanation of benefits stating services will not be covered because out-of-pocket medical expenses have not been met. The amount owed is defined as which of the following? - Answer-deductible amount must be met before the insurance carrier will cover any medical expenses. 
 
A medical administrative assistant is performing patient check-out at the end of a new patient appointment. Which of the following forms should the assistant provide a patient to obtain previous health...
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QUEENSEXAMS
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Exam (elaborations)
CMAA NHA Certification Exam Questions & Answers RATED A+ 2023|2024 UPDATE
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---27November 20232023/2024A+
- CMAA NHA Certification Exam Questions & Answers 
RATED A+ 2023|2024 UPDATE 
An office manager asks an MAA to mail a letter to a patient who is being dismissed from 
the practice. Which of the following methods should the MAA use to mail the letter? 
Certified mail, first-class mail, priority, or standard? - Certified Mail 
A MAA should verify a patient's CPT code for which of the following processes: 
Coordination of Benefits, Determining Eligibility of services, Obtaining prior 
authorization,...
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Brainbarter
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Package deal
CMAA NHA Certification Exam (A+ GRADED)
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---7June 2023
- Certified Medical Administrative Assistant (CMAA) Practice Test 2.0 A (All solved)
NHA - Certified Medical Administrative Assistant (CMAA) Study Guide AVTEC (A+ GUARANTEED)
CMAA NHA Certification Exam (A+ GRADED)


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ProPerfomer
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Exam (elaborations)
CMAA NHA Certification Exam (A+ GRADED)
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--13June 20232022/2023A+Available in bundle
- An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? correct answers Certified Mail 
 
A MAA should verify a patient's CPT code for which of the following processes: Coordination of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a referral? correct answers Obtaining prior author...
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ProPerfomer
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Exam (elaborations)
CMAA NHA Certification pt|2023 LATEST UPDATE|GUARANTEED SUCCESS
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--17June 20232022/2023A+Available in bundle
- An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? 
Certified Mail 
 
 
 
A MAA should verify a patient's CPT code for which of the following processes: Coordination of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a referral? 
Obtaining prior authorization 
 
 
 
Prior to an...
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$14.99 More Info
GUARANTEEDSUCCESS
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Exam (elaborations)
CMAA NHA Certification Exam 2023 with 100% correct answers
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---17March 20232022/2023A+
- An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? 
Certified Mail 
 
 
 
A MAA should verify a patient's CPT code for which of the following processes: Coordination of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a referral? 
Obtaining prior authorization 
 
 
 
Prior to an...
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$14.99 More Info
YANCHY
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Exam (elaborations)
CMAA NHA Certification Exam Question and Answer 2023
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---16March 20232022/2023A
- An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? - Certified Mail 
 
A MAA should verify a patient's CPT code for which of the following processes: Coordination of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a referral? - Obtaining prior authorization 
 
Prior to an invas...
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$14.69 More Info
vinartmodel
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Exam (elaborations)
CMAA NHA Certification Exam Question And Answer 2023
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---15March 20232022/2023A
- An office manager asks an MAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should the MAA use to mail the letter? Certified mail, first-class mail, priority, or standard? correct answerCertified Mail 
 
A MAA should verify a patient's CPT code for which of the following processes: Coordination of Benefits, Determining Eligibility of services, Obtaining prior authorization, or receiving a referral? correct answerObtaining prior authorizat...
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$12.99 More Info
hiidenlegacysolutions
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Exam (elaborations)
CMAA NHA Practice Test 2 Review Questions with verified 100% correct Answers solution 2023
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--3January 20232022/2023A+Available in bundle
- What is the purpose of the general duty clause as outlined by OSHA? - Requires employers to maintain a workplace free from hazards that might cause serious harm or death 
 
Stream scheduling - Patients are assigned a specific appointment time 
 
The presence of several large kidney stones.. - Nephrolithiasis 
 
An assistant is scheduling an appointment for an established patient who had a kidney transplant and reports and intermittent fever. Which of the following actions should the assistant ta...
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Loslibros
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Exam (elaborations)
CMAA NHA Practice Test 3 Questions with verified 100% correct Answers complete solution 2023
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--10January 20232022/2023A+Available in bundle
- A medical assistant is posting charges to a patient's account. The assistant should obtain the necessary information from which of the following sources? - Fee schedule 
 
Which of the following medical record content areas includes a patient's demographic data? - Subjective 
 
Which of the following resources provides information about the use of chemicals in a medical facility? - Safety data sheet (SDS) 
 
Which of the following methods of filing paper medical records involves placing newer ...
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Loslibros
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Exam (elaborations)
CMAA Practice Test 3 Questions with verified 100% correct Answers complete solution 2023
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--7January 20232022/2023A+Available in bundle
- "Your copay is 10 dollars. How would you like to pay that today?" - Which of the following comments by a medical assistant is appropriate to say when informing a patient of his payment responsibilities for an appointment? 
 
As one name, ignore the hypen - A CMAA is creating a new file for a patient named Jane Johnson-George. The assistant should file the new record using which of the following alphabetical filing system rules? 
 
Registered Mail - Which of the following classes of mail provid...
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Loslibros
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Exam (elaborations)
CMAA NHA Practice Test 2 Questions with verified 100% correct Answers complete solution 2023
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--23January 20232022/2023A+Available in bundle
- Entries in the medical record should be made with: 
A. Yellow Highlighter 
B. A #2 pencil 
C. Black pen 
D. Black Sharpie Marker - C 
 
Although there are credit adjustments, most adjustments would be: 
A. Added to the patient's account 
B. Subtracted from the patient's account 
C. Considered a payment on the account 
D. Considered a deductible - B 
 
The common abbreviation for "chest x-ray" is: 
A. CXT 
B. CRAY 
C. CXRAY 
D. CXR - D 
 
When the office is not staffed (such as at night or we...
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Loslibros
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Exam (elaborations)
CMAA NHA Practice Exam 2023 Questions with verified 100% correct Answers complete solution
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--33January 20232022/2023A+Available in bundle
- b) Artificial plants and floral arrangements for aesthetics - When creating a reception area for a pediatric clinic, which of the following items should the MA include? 
 
a) Accessible coffee and tea 
b) Artificial plants and floral arrangements for aesthetics 
c) stuffed animals and small building blocks 
d) Scented candles to mask odors 
 
a) Numeric - Which of the following medical record filing systems protects patient's privacy and allows for unlimited expansion in a high-volume office? 
...
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Loslibros
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Exam (elaborations)
CMAA NHA GLOSSARY TERMS 2022-2023 Questions with verified 100% correct Answers complete solution
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--12January 20232022/2023A+Available in bundle
- Abandonment - Discontinuing medical care without giving the proper notice or providing a competent replacement. 
 
Accounts Receivable Ledger - Document that provides detailed information about charges, payments, and remaining amounts owed to a provider. 
 
Active files - Section of medical charts for patients currently receiving treatment. 
 
Administrative Services Only (ASO) Contract - Contract between employers and private insurers under which employers fund the plans themselves, and the pri...
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Loslibros
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Exam (elaborations)
CMAA NHA Study Guide AVTEC 2023 Questions with verified 100% correct Answers complete solution
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--8January 20232022/2023AAvailable in bundle
- Computer Scheduling - Electronic appointment book 
 
Book Scheduling - Hard copy appointment book 
 
Wave Booking - Patients are scheduled at the same time each hour to create short-term flexibility each hour. 
 
Modified Wave Booking - Wave booking can be modified in a couple of different ways. One example of this approach is to schedule two patients to come at 9 a.m. and one patient at 9:30 a.m. This hourly cycle is repeated throughout the day. 
 
Double Booking - Two patients are scheduled to...
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Loslibros