Phlebotomy Essentials 6th Edition
2025| COMPLETE EXAM SET
(questions and verified
answers)frequently most tested
questions | already passed!!
Another name for blood bank is? ...ANSWER...Immunohematology
With which other hospital department would the laboratory coordinate
therapeutic drug monitoring? ...ANSWER...Pharmacy
Promoting good public relations is a part of the phlebotomist's role because... A.a
phlebotomist is representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital care.
C. All of the answers are correct. ...ANSWER...D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service
center, will be assigned a code for reimburesement using which national coding
system? ...ANSWER...CPT (current procedural terminology)
Which department is responsible for administering oxygen
therapy? ...ANSWER...Respiratory Therapy
,The term used to describe sophisticated and highly complex medical care
is ... ...ANSWER...Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated,
mean ...ANSWER...Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies to
renew certification is called... ...ANSWER...CEUs
Which of the following is an example of a barrier to effective communication with
a patient? The patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct. ...ANSWER...D. All of the answers are correct.
Which of the following is an example of a confirming response to a
patient? ...ANSWER...I understand how you must be feeling.
Which of the following is an example of negative kinesics? ...ANSWER...Frowning
Which of the following communicates unprofessionalism? ...ANSWER...Intense
odor of cologne
It is improper telephone protocol to: ...ANSWER...hang up on angry callers.
,The term used when blood is withdrawn to dangerous or deadly limits is
__________. ...ANSWER...exsanguinate
The study of a person's concept and use of space is known as ________________.
...ANSWER...proxemics
Drawing a patient's blood without his or her permission can result in a charge of...
...ANSWER...Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are
overheard by the patient's daughter. This is an example of... ...ANSWER...Invasion
of Privacy
Which of the following would not violate a patient's right to
confidentiality? ...ANSWER...Sharing collection site information on a difficult
patient.
Malpractice is a claim of... ...ANSWER...Improper treatment.
If a phlebotomist ___________, he or she is negligent. ...ANSWER...Fails to put the
needle and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is
the... ...ANSWER...CLSI
Which one of the following examples is unrelated to quality
control? ...ANSWER...Employees filling out their time sheets daily.
, When the threshold value of a clinical indicator of QA is exceeded and a problem
is identified... ...ANSWER...A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of the
following organizations? ...ANSWER...The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out
an incident report form. What information is not part of the
report? ...ANSWER...Suggestion for new guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the
test that a physician has ordered. What is the most appropriate action to
take? ...ANSWER...Refer to the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best
controlled by... ...ANSWER...applying direct pressure.
Class C fires... ...ANSWER...involved electrical equipment.
An example of employee screening for infection control is... ...ANSWER...PPD
testing.
Which of the following is not one of the code words in the NFPA order of action in
the event of fire? A.smother b.alarm c.confine d.rescue ...ANSWER...Smother
2025| COMPLETE EXAM SET
(questions and verified
answers)frequently most tested
questions | already passed!!
Another name for blood bank is? ...ANSWER...Immunohematology
With which other hospital department would the laboratory coordinate
therapeutic drug monitoring? ...ANSWER...Pharmacy
Promoting good public relations is a part of the phlebotomist's role because... A.a
phlebotomist is representative of the laboratory throughout the facility.
B. Good public relations promotes a harmonious relationship with the staff.
C. patients often equate venipuncture experiences with the overall hospital care.
C. All of the answers are correct. ...ANSWER...D. All of the answers are correct.
Outpatient phlebotomy, such as in a physician's office or patient care service
center, will be assigned a code for reimburesement using which national coding
system? ...ANSWER...CPT (current procedural terminology)
Which department is responsible for administering oxygen
therapy? ...ANSWER...Respiratory Therapy
,The term used to describe sophisticated and highly complex medical care
is ... ...ANSWER...Tertiary Care
The term "phlebotomy" is derived from Greek words that, literally translated,
mean ...ANSWER...Vein Incision
Proof of participation in workshops to upgrade skills required by some agencies to
renew certification is called... ...ANSWER...CEUs
Which of the following is an example of a barrier to effective communication with
a patient? The patient... A. does not speak English. B.
Is a very young child.
C. Is emotionally upset.
D. All of the answers are correct. ...ANSWER...D. All of the answers are correct.
Which of the following is an example of a confirming response to a
patient? ...ANSWER...I understand how you must be feeling.
Which of the following is an example of negative kinesics? ...ANSWER...Frowning
Which of the following communicates unprofessionalism? ...ANSWER...Intense
odor of cologne
It is improper telephone protocol to: ...ANSWER...hang up on angry callers.
,The term used when blood is withdrawn to dangerous or deadly limits is
__________. ...ANSWER...exsanguinate
The study of a person's concept and use of space is known as ________________.
...ANSWER...proxemics
Drawing a patient's blood without his or her permission can result in a charge of...
...ANSWER...Assault and battery.
Two phlebotomists are discussing a patient's condition in the elevator. They are
overheard by the patient's daughter. This is an example of... ...ANSWER...Invasion
of Privacy
Which of the following would not violate a patient's right to
confidentiality? ...ANSWER...Sharing collection site information on a difficult
patient.
Malpractice is a claim of... ...ANSWER...Improper treatment.
If a phlebotomist ___________, he or she is negligent. ...ANSWER...Fails to put the
needle and holder in the sharps container.
A national organization that sets standards for phlebotomy procedures is
the... ...ANSWER...CLSI
Which one of the following examples is unrelated to quality
control? ...ANSWER...Employees filling out their time sheets daily.
, When the threshold value of a clinical indicator of QA is exceeded and a problem
is identified... ...ANSWER...A corrective action plan is implemented.
The "standard of care" in the practice of phlebotomy is influenced by which of the
following organizations? ...ANSWER...The Joint Commission
A specimen was mislabeled on the floor. The phlebotomist is required to fill out
an incident report form. What information is not part of the
report? ...ANSWER...Suggestion for new guidelines.
The only phlebotomist in an outpatient drawing center is not familiar with the
test that a physician has ordered. What is the most appropriate action to
take? ...ANSWER...Refer to the collection manual for instruction.
According to standard first aid procedures, severe external bleeding is best
controlled by... ...ANSWER...applying direct pressure.
Class C fires... ...ANSWER...involved electrical equipment.
An example of employee screening for infection control is... ...ANSWER...PPD
testing.
Which of the following is not one of the code words in the NFPA order of action in
the event of fire? A.smother b.alarm c.confine d.rescue ...ANSWER...Smother
