ISTQB TEST MANAGER EXAM
QUESTIONS AND ANSWERS
Which of the following statements BEST describes an appropriate approach to
managing exploratory testing?
a) Test manager break each test session into timeboxes and allocate a test charter for
each session
b) Extensive advanced preparation for testing carried out prior to the allocated
execution sessions
c) Testers totally restricted from exploring explicit steps beyond predefined steps
d) Testers able to pick their own test charter in the test sessions allocated - Correct
Answers -a) Test manager break each test session into timeboxes and allocate a test
charter for each session
What is the most appropriate recommendation based on the following notes during test
closure activities?
- A business user came into the test team to help clarify the issues surrounding defect
29. In the few days that they were with the team, they were able also to answer a lot of
questions that the testers had regarding business process and several test cases
improved as a result.
- The result of the investigation into defect 29 was that the requirements did not meet
the business needs. Once this was resolved, the recording and testing was able to
complete successfully.
a) Include the test team in requirements review
b) Have a second test environment to run two streams of testing in parallel
c) Test team to have access to a business user to answer questions during preparation
d) Execution logs from all test cycles to be archived in the configuration management
system - Correct Answers -c) Test team to have access to a business user to answer
questions during preparation
Which one of the following may be a risk of outsourced testing that should not apply to
insourced testing?
a) Insufficient skills in some of the test team members
b) Communication issues created by time zone differences
c) Inconsistent test processes across the testing team
d) Miscommunication caused by language differences within testing teams - Correct
Answers -b) Communication issues created by time zone differences
Which is the most appropriate set of test activities based on the risk in the following
scenario?
, An existing system in a company has regular releases every four months. These
releases have been successfully implemented for the last two years. The developers
run system test then delivers the system then delivers the system for two cycles of
acceptance testing by the business. The development and system testing is being
outsourced to a new vendor from this release. The vendor has experience in the
programming language the system is developed in. The vendor has not worked with the
company before. The business has confirmed that the requirements for the release will
be as they were before the change in vendor.
a) Review of system test cases, plan for extra test cycles, schedule acceptance testing
by priority of the requirements
b) Write detailed acceptance test environment requirements, use masked copy of
production d - Correct Answers -a) Review of system test cases, plan for extra test
cycles, schedule acceptance testing by priority of the requirements
Which TWO of the following choices indicates the advantages of specifying test
conditions in a detailed way for User Acceptance Testing?
a) Provides clearer understanding for stakeholders
b) Provides clearer vertical traceability to test cases
c) Provides clearer definition and implementation of a level of formality
d) In context, less time consuming
e) Provides clearer horizontal traceability to test cases - Correct Answers -a) Provides
clearer understanding for stakeholders
e) Provides clearer horizontal traceability to test cases
A local education facility develops a cost recovery solution for printers installed
throughout its campuses. An integrated component of the solution is open source
software. Other components of the solution use an Agile software development process.
Value can be loaded onto a printer card via cash or credit card. Credit card transactions
go through a payment gateway.
There are plans to deploy the solution to other campuses, both intrastate and interstate,
as well as across the Asia-Pacific basin where local currency and foreign language
considerations need to be taken into account. The solution must be able to
accommodate concurrent usage across all campuses.
As the Test Manager you have contemplated introducing independent testing within the
organization.
Which TWO of the following factors provide the BEST reasons for instituting test
independence?
a) The software development model determines the level of independen - Correct
Answers -d) Applying expertise to specific areas of testing
e) Contributing to product quality
You have been recently appointed as a replacement Test Manager for a long-term on-
going project that has been missing milestones and deadlines due to the poor quality of
code delivered by an external vendor. A high percentage of the defects raised by the
test team are rejected by the vendor. The test team is working extra unpaid hours to
cover the amount of reword required relating to the failures.
QUESTIONS AND ANSWERS
Which of the following statements BEST describes an appropriate approach to
managing exploratory testing?
a) Test manager break each test session into timeboxes and allocate a test charter for
each session
b) Extensive advanced preparation for testing carried out prior to the allocated
execution sessions
c) Testers totally restricted from exploring explicit steps beyond predefined steps
d) Testers able to pick their own test charter in the test sessions allocated - Correct
Answers -a) Test manager break each test session into timeboxes and allocate a test
charter for each session
What is the most appropriate recommendation based on the following notes during test
closure activities?
- A business user came into the test team to help clarify the issues surrounding defect
29. In the few days that they were with the team, they were able also to answer a lot of
questions that the testers had regarding business process and several test cases
improved as a result.
- The result of the investigation into defect 29 was that the requirements did not meet
the business needs. Once this was resolved, the recording and testing was able to
complete successfully.
a) Include the test team in requirements review
b) Have a second test environment to run two streams of testing in parallel
c) Test team to have access to a business user to answer questions during preparation
d) Execution logs from all test cycles to be archived in the configuration management
system - Correct Answers -c) Test team to have access to a business user to answer
questions during preparation
Which one of the following may be a risk of outsourced testing that should not apply to
insourced testing?
a) Insufficient skills in some of the test team members
b) Communication issues created by time zone differences
c) Inconsistent test processes across the testing team
d) Miscommunication caused by language differences within testing teams - Correct
Answers -b) Communication issues created by time zone differences
Which is the most appropriate set of test activities based on the risk in the following
scenario?
, An existing system in a company has regular releases every four months. These
releases have been successfully implemented for the last two years. The developers
run system test then delivers the system then delivers the system for two cycles of
acceptance testing by the business. The development and system testing is being
outsourced to a new vendor from this release. The vendor has experience in the
programming language the system is developed in. The vendor has not worked with the
company before. The business has confirmed that the requirements for the release will
be as they were before the change in vendor.
a) Review of system test cases, plan for extra test cycles, schedule acceptance testing
by priority of the requirements
b) Write detailed acceptance test environment requirements, use masked copy of
production d - Correct Answers -a) Review of system test cases, plan for extra test
cycles, schedule acceptance testing by priority of the requirements
Which TWO of the following choices indicates the advantages of specifying test
conditions in a detailed way for User Acceptance Testing?
a) Provides clearer understanding for stakeholders
b) Provides clearer vertical traceability to test cases
c) Provides clearer definition and implementation of a level of formality
d) In context, less time consuming
e) Provides clearer horizontal traceability to test cases - Correct Answers -a) Provides
clearer understanding for stakeholders
e) Provides clearer horizontal traceability to test cases
A local education facility develops a cost recovery solution for printers installed
throughout its campuses. An integrated component of the solution is open source
software. Other components of the solution use an Agile software development process.
Value can be loaded onto a printer card via cash or credit card. Credit card transactions
go through a payment gateway.
There are plans to deploy the solution to other campuses, both intrastate and interstate,
as well as across the Asia-Pacific basin where local currency and foreign language
considerations need to be taken into account. The solution must be able to
accommodate concurrent usage across all campuses.
As the Test Manager you have contemplated introducing independent testing within the
organization.
Which TWO of the following factors provide the BEST reasons for instituting test
independence?
a) The software development model determines the level of independen - Correct
Answers -d) Applying expertise to specific areas of testing
e) Contributing to product quality
You have been recently appointed as a replacement Test Manager for a long-term on-
going project that has been missing milestones and deadlines due to the poor quality of
code delivered by an external vendor. A high percentage of the defects raised by the
test team are rejected by the vendor. The test team is working extra unpaid hours to
cover the amount of reword required relating to the failures.
