Nurse 204 - Exam 3 Lesson 14
Questions with 100% Correct Answers
Basic Concepts of Effective Communication - CORRECT ANSWER-Timely
Accurate
Complete
Unambiguous
Understood by the Recipient
What is the foundation for quality Pt. Care? - CORRECT ANSWER-Effective
communication
T/F
Who requires a code of conduct for HC organications? - CORRECT ANSWER-TJC
TCJ code of ethics defines: - CORRECT ANSWER-- Acceptable/unacceptable behavior
- Process for reporting/handling disruptive behavior, discrimination, disrespectful
treatment
- Includes "Zero Tolerance" for disruptive or bullying behavior (applies to all staff
members)
The number of deaths of ICU pts is directly correlated to how well nurses and
physicians work together in PLANNING and PROVIDING CARE - CORRECT
ANSWER-True
2 standards for a healthy work environment. - CORRECT ANSWER-Shared mental
model (every member of the team needs to accept the collaborative team concept)
, Open communication & trust
Collaboration - CORRECT ANSWER-A dynamic process where groups of HC
professionals come together to share their expertise with the goal of delivering high-
quality, safe pt care
Coordination of care was advocated by who? - CORRECT ANSWER-The institution of
Medicine (IOM)
Core Competencies & Values for Interprofessional Teams: - CORRECT ANSWER--
Patient-centered
- Community-oriented
- Relationship-focused
- Process-oriented
- Uses common language
Applicable across all HC professions
Interprofessional team functioning: - CORRECT ANSWER-- Both a role-focused
process & task-based skills focused process
- Team members are all different
- Must work together
•Goal is delivery of safe, quality care
- Must collaborate in joint decision making & care coordination
•Must know when to hold, or let go of ideas
___________ is central to team functioning - CORRECT ANSWER-communication
Questions with 100% Correct Answers
Basic Concepts of Effective Communication - CORRECT ANSWER-Timely
Accurate
Complete
Unambiguous
Understood by the Recipient
What is the foundation for quality Pt. Care? - CORRECT ANSWER-Effective
communication
T/F
Who requires a code of conduct for HC organications? - CORRECT ANSWER-TJC
TCJ code of ethics defines: - CORRECT ANSWER-- Acceptable/unacceptable behavior
- Process for reporting/handling disruptive behavior, discrimination, disrespectful
treatment
- Includes "Zero Tolerance" for disruptive or bullying behavior (applies to all staff
members)
The number of deaths of ICU pts is directly correlated to how well nurses and
physicians work together in PLANNING and PROVIDING CARE - CORRECT
ANSWER-True
2 standards for a healthy work environment. - CORRECT ANSWER-Shared mental
model (every member of the team needs to accept the collaborative team concept)
, Open communication & trust
Collaboration - CORRECT ANSWER-A dynamic process where groups of HC
professionals come together to share their expertise with the goal of delivering high-
quality, safe pt care
Coordination of care was advocated by who? - CORRECT ANSWER-The institution of
Medicine (IOM)
Core Competencies & Values for Interprofessional Teams: - CORRECT ANSWER--
Patient-centered
- Community-oriented
- Relationship-focused
- Process-oriented
- Uses common language
Applicable across all HC professions
Interprofessional team functioning: - CORRECT ANSWER-- Both a role-focused
process & task-based skills focused process
- Team members are all different
- Must work together
•Goal is delivery of safe, quality care
- Must collaborate in joint decision making & care coordination
•Must know when to hold, or let go of ideas
___________ is central to team functioning - CORRECT ANSWER-communication
