Nursing 204 Exam 1 Questions With
Actual Guaranteed Passing Answers
Communication - SOLVED ANSWER-Latin term that was derived from communicate.
Means to share
To share more information beyond the message - SOLVED ANSWER-What is the
purpose of verbal and nonverbal behavior integrated into communication?
Words
Verbal/Nonverbal - SOLVED ANSWER-Communication connects people
through____________ and __________/___________ factors
Linear Model of Communication - SOLVED ANSWER-Focuses solely on the sending
and receipt of messages
Linear Model - SOLVED ANSWER-This model is very useful in emergency situations
Sender
Message
Receiver
Channels
Context - SOLVED ANSWER-What are the 5 components of communication?
Sender - SOLVED ANSWER-The _________ influences the receiver
,Outcome - SOLVED ANSWER-A co-created set of collaborative meanings developed
during the conversation
Feedback Loops - SOLVED ANSWER-What flows from the receiver or environment to
the other sender
Feedback Loops and Communication - SOLVED ANSWER-What is a continuous
interactive activity?
Transactional Model of Communication - SOLVED ANSWER-Defines interpersonal
communication as a reciprocal interaction in which both sender and receiver influence
each other's messages and responses as they converse
Both Linear and Transactional Model - SOLVED ANSWER-Which models of
communication contain the five components?
System Theory Foundations - SOLVED ANSWER-What is used to understand the
quality of safety in healthcare and focuses on interrelationships within a health system.
The Patient - SOLVED ANSWER-Who has the final say in the care plan of a patient?
Human Systems
Input
Throughput
Output
Feedback - SOLVED ANSWER-What are the 5 concepts of the system theory of
foundations?
,Human Systems - SOLVED ANSWER-Which concept of the system theory of
foundations includes the patient, family, and providers?
Input - SOLVED ANSWER-Environment Information in the Systems theory of
foundations
Throughput - SOLVED ANSWER-Internally processing information in the systems
theory of foundations
Output - SOLVED ANSWER-The systems theory of foundations component that is the
resulting new information or behavior
Feedback - SOLVED ANSWER-Provides information about the output as it relates to
data received/ or acted upon in the systems theory of foundations
Metacommunication - SOLVED ANSWER-A Broad term used to describe all of the
factors (verbal and nonverbal) that influence how the message is perceived
A key part of Metacommunication - SOLVED ANSWER-How you interpret whats going
in a health care system and factors that can enhance or negate the meaning of words is
what?
Vocal Pitch and Tone - SOLVED ANSWER-Verbal Factors of Metacommunication
Body language, posture, facial expression, and eye contact - SOLVED ANSWER-
Nonverbal Factors of Metacommunication
Metacommunication - SOLVED ANSWER-What must be congruent in order to
accurately convey the message?
, Communication Accommodation Theory - SOLVED ANSWER-Adjusting one's speech
to our conversational partners to help facilitate our interaction, increase our acceptance,
and improve trust and rapport
Convergence - SOLVED ANSWER-Increases effectiveness of conversations
Divergence - SOLVED ANSWER-Choosing a different style of communication other
than your partners
Culture - SOLVED ANSWER-Different cultures have different customs, traditions, and
ways that the nurse needs to be aware of to properly communicate
Age Cohort and General diversity - SOLVED ANSWER-Generational differences that
nurses will have to face with staff, and patients but the nurse must apply the
accommodation theory here to overcome these differences
Gender - SOLVED ANSWER-Differences between factual and stereotyping applies to
this category of factors that effect communication
Feminine - SOLVED ANSWER-A factor that is more personal and person-centered,
warmer, and more sincere
Masculine - SOLVED ANSWER-A factor that is more task oriented, direct fashion, to
demonstrate greater aggressiveness, and to boast about their accomplishments
Location - SOLVED ANSWER-More urban areas have reported poorer communication
by their providers due to the large number of patients and a higher demand of nurses
Actual Guaranteed Passing Answers
Communication - SOLVED ANSWER-Latin term that was derived from communicate.
Means to share
To share more information beyond the message - SOLVED ANSWER-What is the
purpose of verbal and nonverbal behavior integrated into communication?
Words
Verbal/Nonverbal - SOLVED ANSWER-Communication connects people
through____________ and __________/___________ factors
Linear Model of Communication - SOLVED ANSWER-Focuses solely on the sending
and receipt of messages
Linear Model - SOLVED ANSWER-This model is very useful in emergency situations
Sender
Message
Receiver
Channels
Context - SOLVED ANSWER-What are the 5 components of communication?
Sender - SOLVED ANSWER-The _________ influences the receiver
,Outcome - SOLVED ANSWER-A co-created set of collaborative meanings developed
during the conversation
Feedback Loops - SOLVED ANSWER-What flows from the receiver or environment to
the other sender
Feedback Loops and Communication - SOLVED ANSWER-What is a continuous
interactive activity?
Transactional Model of Communication - SOLVED ANSWER-Defines interpersonal
communication as a reciprocal interaction in which both sender and receiver influence
each other's messages and responses as they converse
Both Linear and Transactional Model - SOLVED ANSWER-Which models of
communication contain the five components?
System Theory Foundations - SOLVED ANSWER-What is used to understand the
quality of safety in healthcare and focuses on interrelationships within a health system.
The Patient - SOLVED ANSWER-Who has the final say in the care plan of a patient?
Human Systems
Input
Throughput
Output
Feedback - SOLVED ANSWER-What are the 5 concepts of the system theory of
foundations?
,Human Systems - SOLVED ANSWER-Which concept of the system theory of
foundations includes the patient, family, and providers?
Input - SOLVED ANSWER-Environment Information in the Systems theory of
foundations
Throughput - SOLVED ANSWER-Internally processing information in the systems
theory of foundations
Output - SOLVED ANSWER-The systems theory of foundations component that is the
resulting new information or behavior
Feedback - SOLVED ANSWER-Provides information about the output as it relates to
data received/ or acted upon in the systems theory of foundations
Metacommunication - SOLVED ANSWER-A Broad term used to describe all of the
factors (verbal and nonverbal) that influence how the message is perceived
A key part of Metacommunication - SOLVED ANSWER-How you interpret whats going
in a health care system and factors that can enhance or negate the meaning of words is
what?
Vocal Pitch and Tone - SOLVED ANSWER-Verbal Factors of Metacommunication
Body language, posture, facial expression, and eye contact - SOLVED ANSWER-
Nonverbal Factors of Metacommunication
Metacommunication - SOLVED ANSWER-What must be congruent in order to
accurately convey the message?
, Communication Accommodation Theory - SOLVED ANSWER-Adjusting one's speech
to our conversational partners to help facilitate our interaction, increase our acceptance,
and improve trust and rapport
Convergence - SOLVED ANSWER-Increases effectiveness of conversations
Divergence - SOLVED ANSWER-Choosing a different style of communication other
than your partners
Culture - SOLVED ANSWER-Different cultures have different customs, traditions, and
ways that the nurse needs to be aware of to properly communicate
Age Cohort and General diversity - SOLVED ANSWER-Generational differences that
nurses will have to face with staff, and patients but the nurse must apply the
accommodation theory here to overcome these differences
Gender - SOLVED ANSWER-Differences between factual and stereotyping applies to
this category of factors that effect communication
Feminine - SOLVED ANSWER-A factor that is more personal and person-centered,
warmer, and more sincere
Masculine - SOLVED ANSWER-A factor that is more task oriented, direct fashion, to
demonstrate greater aggressiveness, and to boast about their accomplishments
Location - SOLVED ANSWER-More urban areas have reported poorer communication
by their providers due to the large number of patients and a higher demand of nurses
