to22accompany
Supervision of Police Personnel 22 22 22
Tenth22Edition
Nathan22F.22Ianno
ne22Marvin22D.22Ian
none22Jeff22Bernste
in22Robert22Dowd
Contents
Suggestions22for22Use22of22Instructor‘s22Manual ......................................................................................................... 1
Introduction:22Orientation22to22Supervision .................................................................................................................. 2
Chapter221...................................................................................................................................................................... 3
The22Supervisor‘s22Role ................................................................................................................................................ 3
Chapter222...................................................................................................................................................................... 6
The22Supervisor‘s22Function22in22Organization,22Administration,22and22Management............................................... 6
Chapter223.................................................................................................................................................................... 13
Leadership,22Supervision,22and22Command22Presence ............................................................................................... 13
iii
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ion,22Inc.
,Chapter224.................................................................................................................................................................... 21
The22Training22Function ............................................................................................................................................. 21
Chapter225.................................................................................................................................................................... 31
Interpersonal22 Communications .................................................................................................................................. 31
Chapter226.................................................................................................................................................................... 40
Principles22of22Employee22Interviewing ..................................................................................................................... 40
Chapter227.................................................................................................................................................................... 45
Some22Psychological22Aspects22of22Supervision........................................................................................................ 45
Chapter228.................................................................................................................................................................... 49
Special22Problems22in22Counseling22and22Remediation ............................................................................................. 49
Chapter229.................................................................................................................................................................... 54
Employee22Dissatisfaction22and22Grievances.............................................................................................................. 54
Chapter2210 .................................................................................................................................................................. 58
Discipline:22Principles,22Policies,22and22Practices ...................................................................................................... 58
Chapter2211 .................................................................................................................................................................. 64
Personnel22Complaint22Investigation22Procedures22and22Techniques ........................................................................ 64
Chapter2212 .................................................................................................................................................................. 69
Personnel22Evaluation22Systems22and22Performance22Rating22Standards .................................................................. 69
Chapter2213 .................................................................................................................................................................. 80
Tactical22Deployment22of22Field22Forces ................................................................................................................... 80
Chapter2214 .................................................................................................................................................................. 89
Legal22Knowledge22Every22Supervisor22and22Manager22Should22Have ................................................................... 89
Chapter2215 .................................................................................................................................................................. 96
Other22Important22Supervisory22and22Management22Topics ...................................................................................... 96
Test22Bank ................................................................................................................................................................... 99
iv
Copyright22©22202422Pearson22Educat
ion,22Inc.
, Suggestions22for22Use22of22Instructor’s22Manual
This22Instructor‘s22Manual22is22designed22to22be22used22for22a22typical22three-
credit22college22course.22It22can22also22be22used22very22easily22for22courses22of22greater22or22le
sser22length,22at22the22instructor‘s22discretion.22In22fact,22the22entire22Manual22has22been22desig
ned22to22give22maximum22discretion22to22you,22the22instructor.22Use22it22to22guide22your22cours
e22as22much22as22you22need;22let22it22support22your22own22expertise,22teaching22techniques,22a
nd22the22unique22needs22of22your22class.
There22are22detailed22lesson22plans22for22every22chapter.22These22are22intended22to22help22you2
2tailor22your22lesson22plans22to22the22needs22of22each22class.22Each22chapter22also22has22a22num
ber22of22Assignments22offered.22This22puts22more22tools22in22your22tool22kit22to22help22you22ge
t22the22best22fit22between22the22material22and22the22student.22There22should22be22more22here22t
han22you22will22need.
There22is22an22extensive22bank22of22test22questions.22They22will22tell22you22how22well22your22s
tudents22are22learning22the22material,22and22how22well22you22are22teaching22them.22Use22them22
as22starting22points22for22your22own22test22questions22or22use22them22as22they22are.
In22all22cases,22we22have22tried22to22help22you22get22your22students22fully22engaged22as22active
22learners.22This22book22is22very22practice22oriented.22The22lesson22plans22and22test22questions2
2have22likewise22been22developed22to22help22students22get22their22hands22on22the22subject.22Wi
th22your22skill22as22a22teacher22and22as22a22leader,22they22will22not22only22learn22about22Police
22Supervision;22they22will22learn22how22to22become22Police22Supervisors.
1
Copyright22©22202422Pearson22Educat
ion,22Inc.
, Course22Introduction:22Orientation22to22Supervision
Activities
Activity221:22Course22Procedural22Requirements
Materials22Needed: 1. Chalkboard/Whiteboard/Flip22charts22as22desi
red
2. Chalk22or22erasable22markers
3. Other22visual22aids22as22desired
Introduction: 1. Why22understanding22the22rules22of22the22school22helps22th
e22student
2. How22the22class22will22be22conducted
3. Discuss22readings
4. Overview22of22course
Presentation: 1. What22students22can22expect22from22the22instructor
2. What22is22expected22of22students
a. Assignments
b. Classroom22participation
c. Exams/makeup22policies
d. Grading22policies
3. Discuss22features22of22the22syllabus,22text22book,22bibliography
4. Method22of22presentation
5. Instructor,22students,22introduce22themselves,22any22information
22about22themselves22they22want22to22share,22briefly22describe22t
he22motivation22for22taking22the22class
6. Motivation:22Discuss22why22it22is22essential22for22supervisors22to22
master22the22principles22and22techniques22of22supervising22people
a. Improve22personal22effectiveness
b. Improve22organizational22effectiveness
c. Maintain22high22morale22and22reduce22grievances
d. Make22the22job22easier
e. Increase22capacity22for22promotion
7. Make22the22transition22into22a22new22position22more22comfortable
Assignment: 1. Collect22any22Activities22from22the22preceding22chapter
2. Read22the22next22chapter
3. Be22prepared22to22discuss22Applied22Knowledge22Questions22and22
Questions
2
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ion,22Inc.