CONTEMPORARY PRACTICAL/VOCATIONAL NURSING CORRINE R. KURZEN CHAPTER 3

CONTEMPORARY PRACTICAL/VOCATIONAL NURSING CORRINE R. KURZEN CHAPTER 3 When communicating with physicians - CORRECT ANSWER -Be sure you have carefully collected all of the information you need to describe a particular situation Asking a physician to clarify the frequency of the dosage of carbamazepine ordered for Mr. Jones will - CORRECT ANSWER -Probably result in a more positive response Your supervisor is in a position of - CORRECT ANSWER -Legal liability for your education Developing good communication skills with the people you work with every day is critical to your - CORRECT ANSWER -Success in nursing Using effective communication skills requires - CORRECT ANSWER -Constant attention in ordinary and comfortable circumstances cultural competence - CORRECT ANSWER -Used to describe the process of working effectively within the cultural context of another person You need to learn about the cultural heritage of your patients so that - CORRECT ANSWER -you and your team members can incorporate that knowledge into each patients plan of care Cross cultural communication skills - CORRECT ANSWER --understand your own cultural values and biases -respect the culture of other -have an interest in learning about others -have an ability to avoid judging the behavior of others Communicating with physicians, supervisors, and team members must - CORRECT ANSWER -Include respect for other Nearly 61 million people in the United States - CORRECT ANSWER -Speak language other than English at home General guidelines to follow when an interpreter is not available - CORRECT ANSWER --don't shout; the person is probably not hard of hearing -greet the person using his or her name and give your own na