SCM 413 EXAM 1 QUESTIONS AND
CORRECT ANSWERS
Supply chain synchronization attempts to achieve which of the following? ✅✅ANSW-Coordinate
multiple firms activities across the supply chain
On-time delivery is an aspect of a firm's performance in ______. ✅✅ANSW-operational
performance
In general, offering consumers higher levels of service output in terms of greater spatial convenience
or product variety ______. ✅✅ANSW-results in higher logistics and distribution cost
In Terry Esper's TedX video from Ohios State University, he concluded by saying that logistics can
give someone ________ ✅✅ANSW-Dignity
Trying to deliver an order on time, at the right location, in the right condition, with the correct
paperwork is called trying to achieve the _______. ✅✅ANSW-perfect oder
Which is not a basic element of logistics service? ✅✅ANSW-product stability
The logistics value proposition is ______. ✅✅ANSW-the unique commitment of a firm to an
individual or customer group
Logistics systems should be designed to achieve customer service goals while maintaining lowest
possible financial investment in ______. ✅✅ANSW-inventory
Performance cycles contain which of the following? ✅✅ANSW-inputs and outputs
The video on 3PL performance discussed customer value achieved by: ✅✅ANSW-Providing a
one-stop shop for all logistic activities
When a transaction proceeds through every step of the order management process without fault,
exception handling, or intervention, this is known as ______. ✅✅ANSW-a perfect order
, In general, offering consumers higher levels of service output in terms of greater spatial convenience
or product variety _____ ✅✅ANSW-results in higher logistics and distribution cost
When determining customer service levels, firms should __________. ✅✅ANSW-Segment
customers and build a service strategy for each segment
One function of a distribution warehouse is consolidation, which means the facility is being used to
______ ✅✅ANSW-group small inbound shipments into one large outbound shipment
When orders are shipped directly to the customer, it is called ______. ✅✅ANSW-drop shipping
A company which has limited experience in warehousing who has a need to establish temporary
warehouse facilities in multiple cities would most likely use: ✅✅ANSW-Public warehouses
A firm that supports an automotive assembly plant by providing just-in time inventory is engaged in
✅✅ANSW-sequencing
The Jones firm decides to assemble specific products in their distribution warehouse to meet
customer requests. They are: ✅✅ANSW-performing value added services
According to the United Warehousing video, the biggest change in warehousing in the last 100 years
has been___________. ✅✅ANSW-information technology and the speed of communication
When a company cross-docks products, the products are generally in storage for several days
✅✅ANSW-false
A bonded warehouse is ________? ✅✅ANSW-a storage location that can store imports without
duties for up to 5 years
Adding more warehouses to your supply network will _______? ✅✅ANSW-improve customer
service levels due to reduced wait times
Which type of material handling system typically has the highest fixed cost and the lowest variable
cost? ✅✅ANSW-automated
CORRECT ANSWERS
Supply chain synchronization attempts to achieve which of the following? ✅✅ANSW-Coordinate
multiple firms activities across the supply chain
On-time delivery is an aspect of a firm's performance in ______. ✅✅ANSW-operational
performance
In general, offering consumers higher levels of service output in terms of greater spatial convenience
or product variety ______. ✅✅ANSW-results in higher logistics and distribution cost
In Terry Esper's TedX video from Ohios State University, he concluded by saying that logistics can
give someone ________ ✅✅ANSW-Dignity
Trying to deliver an order on time, at the right location, in the right condition, with the correct
paperwork is called trying to achieve the _______. ✅✅ANSW-perfect oder
Which is not a basic element of logistics service? ✅✅ANSW-product stability
The logistics value proposition is ______. ✅✅ANSW-the unique commitment of a firm to an
individual or customer group
Logistics systems should be designed to achieve customer service goals while maintaining lowest
possible financial investment in ______. ✅✅ANSW-inventory
Performance cycles contain which of the following? ✅✅ANSW-inputs and outputs
The video on 3PL performance discussed customer value achieved by: ✅✅ANSW-Providing a
one-stop shop for all logistic activities
When a transaction proceeds through every step of the order management process without fault,
exception handling, or intervention, this is known as ______. ✅✅ANSW-a perfect order
, In general, offering consumers higher levels of service output in terms of greater spatial convenience
or product variety _____ ✅✅ANSW-results in higher logistics and distribution cost
When determining customer service levels, firms should __________. ✅✅ANSW-Segment
customers and build a service strategy for each segment
One function of a distribution warehouse is consolidation, which means the facility is being used to
______ ✅✅ANSW-group small inbound shipments into one large outbound shipment
When orders are shipped directly to the customer, it is called ______. ✅✅ANSW-drop shipping
A company which has limited experience in warehousing who has a need to establish temporary
warehouse facilities in multiple cities would most likely use: ✅✅ANSW-Public warehouses
A firm that supports an automotive assembly plant by providing just-in time inventory is engaged in
✅✅ANSW-sequencing
The Jones firm decides to assemble specific products in their distribution warehouse to meet
customer requests. They are: ✅✅ANSW-performing value added services
According to the United Warehousing video, the biggest change in warehousing in the last 100 years
has been___________. ✅✅ANSW-information technology and the speed of communication
When a company cross-docks products, the products are generally in storage for several days
✅✅ANSW-false
A bonded warehouse is ________? ✅✅ANSW-a storage location that can store imports without
duties for up to 5 years
Adding more warehouses to your supply network will _______? ✅✅ANSW-improve customer
service levels due to reduced wait times
Which type of material handling system typically has the highest fixed cost and the lowest variable
cost? ✅✅ANSW-automated
