(SNCOA TEST 2)
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Organizational
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Culture: Approved
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Questions and
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Verified Answers
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2025 Guaranteed
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Pass!
,Changing organizational systems and procedures BEST describes which of the
following embedding mechanisms, which serve as the conscious and subconscious
ways of forming organization culture?
Transform the culture
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In an article by Chaplain Kenneth R. Williams, he used a formulaic model to calculate
the approximate monetary costs of toxic behavior in an organization. The formula
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calculated costs for worrying, physical and mental health, absenteeism, avoidance, and
conversations with co-workers. Which of the five effects of toxic leadership measured
caused the LEAST financial impact for the organization?
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Cost of absenteeism
Treating each individual with dignity and fairness, with the operational premise that you
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treat others in concert with the way you would like to be treated BEST defines which of
the following?
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Respectful engagement
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Toxicity
pattern of combined, counterproductive behaviors
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encompassing not only harmful leadership but also abusive supervision, bullying, and
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workplace incivility, involving
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leaders, peers, and direct reports as offenders, incorporating six specific behaviors (see
table):
Behaviors:
1. shaming
2. passive
, 3. hostility
4. team sabotage
5. indifference negativity
6. exploitation
Toxic personnel are experts in managing upward, simultaneously giving the appearance
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of high performance to their supervisors while abusing others to get ahead; most toxic
behavior is passive and “under the radar.”
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Toxic Personnel
highly competent, dedicated to task accomplishment, possess skills or expertise needed
by the organization, and at
least appear to be productive in the short term.
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experts in presenting an image of high performance to their superiors; they
simultaneously create "a trust tax" that
debits from results
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Toxic protectors
practice a subtle form of quid pro quo, either having a personal relationship with the
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toxic person, having a need for
power and control that the toxic person's actions feed or benefiting from apparent high
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performance.
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sabotage the organization by ignoring or enabling behaviors that degrade productivity,
morale, trust, and cohesion
Toxic Behavior - Shaming
Humiliation, sarcasm, put-downs, jabs, blaming Persistently pointing out mistakes
intending to reduce another's self-worth Public embarrassment