Summary QuestionProvide 2 strategies for overcoming the challenges of a shared service delivery mo

Provide 2 strategies for overcoming the challenges of a shared service delivery model and employee resistance to new selfQuestionProvide 2 strategies for overcoming the challenges of a shared service delivery model and employee resistance to new self-service technology. Provide examples and supportive evidence. 2 companies that have successfully navigate the challenges associated with a shared service delivery model. Answer & ExplanationTo address the challenges of a shared service delivery model and employee resistance to new self-service technology, here are two strategies, along with examples and references:Strategies.1. Change Management and Communication.Strategy.Implement rigorous change management practices that include clear communication, training, and employee involvement in the transition process.Example.Netflix successfully navigated the move from DVD rentals to online streaming by integrating employees into the plan, giving intensive training, and articulating the benefits of the new