MHA 702 Test 2024| Questions & Answers
True - A healthcare manager must cultivate a genuine open-door attitude towards employees and must exhibit the downward orientation that says although a member of management the department manager's primary concern must be for the organization's clientele and the employees who provide services. A manager's task is - To ensure that all employees are valued for what they can contribute. Heterogenous Work Group - Workers in a healthcare organization with a broad range of educational backgrounds and sophistication. Ex: Food service personnel without specialized skills or training and a dietician with a master's degree Ex: variations in work ethic, a lazy person or an over achiever
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