NATE CORE QUESTIONS WITH COMPLETE SOLUTIONS GRADED A+

1. In my opinion, the new thermostat design is a change for better. - 1. An improvemnet 2. If you bought four thermostats for $91.12, what was the price of each Tatar? - 2. $22.78 3. The standard atmospheric condition (Sea Level) for water to boil at 212 °F are: - 3. Atmospheric pressure 14.696 psi, temperature 70 °F 4. A BTU is defined as the amount of heat that must be added to one __________ of water to raise its temperature 1 °F. - 4. Pound 5. What is 33.3% of 60? - 5. 20 6. The change by one chemical acting upon another is called a chemical: - 6. Reaction 7. The type of heat that must be added or removed to cause a change in the physical state of a substance is: - 7. Latent heat. 8. All substance contain a measurable amount of: - 8. Heat 9. Latent heat energy levels; - 9. Cannot be measured with an ordinary thermometer. 10. The atmosphere will support a column of mercury _______ inches at sea level. - 10. 29.92 11. The term "sheathing" in the building trade refers to: - 11. Lumber used between roof beams or rafters as a base for roofing material. 12. Typical construction of interior stud walls are _______ on center. - 12. 16" 13. What does the term "French Drain" typically refers to: - 13. Underground condense disposal system 14. All residential gas furnaces use some type of: - 14. Heat exchanger 15. What is the primary purpose of a compressor? - 15. It compresses the vapor to a high pressure 16. A customer asks that you do something that your company rules specifically prohibit. When responding to such a request you should: - 16. Tell the costumer you cannot comply with their request and offer a brief explanation why you cannot 17. Carefully choosing questions that will give you a customer's true feeling is: - 17. A primary technique used when asking qui questions of a customer who has a complaint 18. Why must a contract include ones person's commitment in exchange for a second person's commitment? - 18. To make the contract legally binding. 19. A person who is persistent is one who: - 19. Keeps to a course of action no matter how difficult 20. It is essential that a technician service a furnace within a set work schedule in order to be efficient. The technician's ability to do the job correctly and keep on a set schedule must typically involve some: - 20. Planning 21. An understanding of an HVAC Service company's warranty polices and the ability to discuss them with a customer is the responsibility of the: - 21. Technician 22. If upon answering a service call, you find that a fuse has been removed from a unit, what is the first thing you should do: - 22. Find out why it was removed 23. With whom should you first speak first when troubleshooting a problem? - 23. Equipment user. 24. When you are wrong, you should - 24. Admit your mistakes