ACE Health Coach Lessons 1-8, Complete Solution

ACE Health Coach Lessons 1-8 Four aptitudes of "the art of living": •the ability to enjoy •the ability to choose •the ability to keep developing •the ability to see meaning INNER CRITICAL VOICE self-talk EMOTIONAL INTELLIGENCE the ability to recognize one's own feelings and the feelings of others Four competencies of emotional intelligence: •self-awareness •self-regulation •empathy •social skills SWOT analysis: S=Strengths W=Weaknesses O=Opportunities T=Threats DISC model: D=Dominant, driving, doer I=Inspiring, interesting, interactive S=Supportive, steady, stable C=Cautious, competent, careful Four-step process to confirm understanding: 1. Use confirming statements. 2. Summarize key facts. 3. Ask if your understanding is correct. 4. Clarify misunderstandings. LANGUAGE OF CLOSURE turning away or sitting with arms and legs crossed LANGUAGE OF OPENNESS demonstrated with open arms, legs and feet pointing toward the client, and relaxed and prolonged eye contact •leaning forward shows interest •head tilted slightly forward shows attentiveness •head tilted slightly sideways shows curiosity •slow nodding, interest noises, and a furrowed brow show concentration Eight ways to determine when a connection has been made: 1. People give extra effort. 2. People say positive things. 3. People demonstrate trust. 4. People express them