Managing and Using Information Systems Chapter 2 Exam with Q and A

Managing and Using Information Systems Chapter 2 Exam with Q and A Functional Silos ANSWER Occur when business functions in the same firm operate independently with little cooperation, communication, or appreciation for other functions Disadvantages of Functional (Silo) Perspective ANSWER -Experience significant suboptimization -Communication gaps between departments -Finger pointing and lost information in business process -silos operate in ways that maximize their local goals -losing the big picture means losing business effectiveness -customers and stakeholders are not well served Hierarchical Organization Structure ANSWER an organizational form based on the concepts of division of labor, specialization, spans of control, and unity of command process perspectives ANSWER -Allows the manager to concentrate on the work that must be done to ensure optimal creation of value -Avoid or reduce duplicate work, optimize business process and best serve the customers and stakeholders process ANSWER An interrelated, sequential set of activities and tasks that turn inputs into outputs and have: -a beginning and an end -inputs and outputs