WGU D469 Performance Assessment With
Complete Solution
______________ forces are forces that _____________ in a direction that causes change to occur.
Restraining, pull
Driving, push
Driving, pull
Restraining, push - ANSWER - Driving, push
Driving forces facilitate ______ because they _____the person in the desired direction.
conflict, force
conflict, push
change, push
change, force - ANSWER - change, push
Driving forces cause a shift in the equilibrium _______ change.
against
which forces
towards
which opposes - ANSWER - towards
Restraining forces are forces that ________ driving forces.
,cause
confuse
complement
counter - ANSWER - counter
Restraining forces cause a shift in the equilibrium _______________ change.
which forces
against
which opposes
towards - ANSWER - which opposes
_______ provides a framework for looking at factors that influence a situation.
Ethics
ISO 9001:2015
Baldrige criteria
Force Field Analysis - ANSWER - Force Field Analysis
________ forces ______ change because they _____ the person in the opposition direction.
Restraining, empower, pull
Restraining forces empower change because they pull the person in the opposite direction.
Driving, empower, pull
Driving forces empower change because they pull the person in the opposite direction.
Driving, hinder, push
Driving forces hinder change because they push the person in the opposite direction.
, Restraining, hinder, push
Restraining forces hinder change because they push the person in the opposite direction. - ANSWER -
Restraining, hinder, push
Restraining forces hinder change because they push the person in the opposite direction.
A formalized system that documents processes, procedures, and responsibilities for achieving quality
policies and objectives, which helps coordinate and direct an organization's activities to meet customer
and regulatory requirements and improve its effectiveness and efficiency on a continuous basis, is called
a __________________ - ANSWER - Quality Management System
The most current international standard specifying requirements for Quality Management Systems is:
1. ISO 9001:2008
2. ISO 9000
3. ISO 9001:2015
4. AS9100 - ANSWER - ISO 9001:2015
In order, what are the four phases of an audit? - ANSWER - Planning
Performance
Reporting
Follow-Up
ISO is the acronym for _______, _______, _______, and _______ - ANSWER - International Organization
for Standardization
The 3 types of audits are _______, _______, and _______ - ANSWER - Systems
Products
Processes
Complete Solution
______________ forces are forces that _____________ in a direction that causes change to occur.
Restraining, pull
Driving, push
Driving, pull
Restraining, push - ANSWER - Driving, push
Driving forces facilitate ______ because they _____the person in the desired direction.
conflict, force
conflict, push
change, push
change, force - ANSWER - change, push
Driving forces cause a shift in the equilibrium _______ change.
against
which forces
towards
which opposes - ANSWER - towards
Restraining forces are forces that ________ driving forces.
,cause
confuse
complement
counter - ANSWER - counter
Restraining forces cause a shift in the equilibrium _______________ change.
which forces
against
which opposes
towards - ANSWER - which opposes
_______ provides a framework for looking at factors that influence a situation.
Ethics
ISO 9001:2015
Baldrige criteria
Force Field Analysis - ANSWER - Force Field Analysis
________ forces ______ change because they _____ the person in the opposition direction.
Restraining, empower, pull
Restraining forces empower change because they pull the person in the opposite direction.
Driving, empower, pull
Driving forces empower change because they pull the person in the opposite direction.
Driving, hinder, push
Driving forces hinder change because they push the person in the opposite direction.
, Restraining, hinder, push
Restraining forces hinder change because they push the person in the opposite direction. - ANSWER -
Restraining, hinder, push
Restraining forces hinder change because they push the person in the opposite direction.
A formalized system that documents processes, procedures, and responsibilities for achieving quality
policies and objectives, which helps coordinate and direct an organization's activities to meet customer
and regulatory requirements and improve its effectiveness and efficiency on a continuous basis, is called
a __________________ - ANSWER - Quality Management System
The most current international standard specifying requirements for Quality Management Systems is:
1. ISO 9001:2008
2. ISO 9000
3. ISO 9001:2015
4. AS9100 - ANSWER - ISO 9001:2015
In order, what are the four phases of an audit? - ANSWER - Planning
Performance
Reporting
Follow-Up
ISO is the acronym for _______, _______, _______, and _______ - ANSWER - International Organization
for Standardization
The 3 types of audits are _______, _______, and _______ - ANSWER - Systems
Products
Processes
