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Principles of Marketing notes

Gary Armstrong, Stewart Adam, Sara Denize, Philip Kotler - ISBN: 9781486002535

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What roles do personal or demographic factors play in consumer/customer decision to purchase product or service? How do these factors influence consumer behavior?
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Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...

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Traditional & Non-Traditional Media
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Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).

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BM 350 Marketing Online Exam 5 - 2020 | BM350 Marketing Online Exam 5 - Graded A
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BM 350 Marketing Online Exam 5 - 2020 Ashworth College Marketing Online Exam 5_05 Part 1 of 2 ­ 47.5/ 50.0 Points Question 1 of 40 2.5/ 2.5 Points Brand is the extent to which a consumer repeatedly purchases a given brand. A. equity B. knowledge C. valuation D. loyalty Question 2 of 40 2.5/ 2.5 Points Which of the following is true of ethnographic research? A. It is conducted within traditional focus groups. B. It is less structured than focus group research. C. It p...

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BM 350 Marketing Online Exam 7 - 2020 | BM350 Marketing Online Exam 7 - Graded A
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BM 350 Marketing Online Exam 7 – 2020 Ashworth College Marketing Online Exam 7_06 Part 1 of 2 ­ 50.0/ 50.0 Points Question 1 of 40 2.5/ 2.5 Points A firm is using a(n) pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. A. skimming B. competitive C. intensive D. penetration Question 2 of 40 2.5/ 2.5 Points Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...

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BM 350 Marketing Online Exam 1 - 2020 | BM350 Marketing Online Exam 1 - Graded A
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BM 350 Marketing Online Exam 1 – 2020 Ashworth College Marketing Online Exam 1_01 Part 1 of 1 ­ 95.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points In the generally accepted stages of the business buying process, the step following the description of the characteristics of the item and the quantity needed is the: A. acquisition of proposals. B. search for and qualification of potential sources. C. recognition of the organization's problem or need. D. determination of...

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BM 350 Marketing Online Exam 2 - 2020 | BM350 Marketing Online Exam 2 - Graded A
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BM 350 Marketing Online Exam 2 – 2020 Ashworth College Marketing Online Exam 2_02 Part 1 of 1 ­ 100.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? A. Ronald Reagan B. Jimmy Carter C. John F. Kennedy D. George W. Bush Question 2 of 20 5.0/ 5.0 Points The zeitgeist refers to which of the following? A. How a society is currently segmented B. What is currently happening wi...

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BM 350 Marketing Online Exam 8 - 2020 | BM350 Marketing Online Exam 8 - Graded A
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BM 350 Marketing Online Exam 8 – 2020 Ashworth College Marketing Online Exam 8_07 Part 1 of 1 ­ 95.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? A. Very wide at the top and narrow at the bottom B. Very narrow at the top and wide at the bottom C. Very narrow and vertical D. very wi...

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BM 350 Marketing Online Exam 8 - Summer 2020 | BM350 Marketing Online Exam 8 - 100% Score
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BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College Marketing Online Exam 8_07 Part 1 of 1 ­ 95.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? A. Very wide at the top and narrow at the bottom B. Very narrow at the top and wide at the bottom C. Very narrow and vertical D. v...

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What roles do personal or demographic factors play in consumer/customer decision to purchase product or service? How do these factors influence consumer behavior?
(0)
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Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...

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Traditional & Non-Traditional Media
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Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).

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Social media has become one of the most significant tools for businesses in the twenty-first century to reach out to their consumers, engage with them, communicate with the public, and market their products and services. It is incredibly enticing and powe
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Social Media Channels Changes in channels Multi-channel marketing The functions of channels of distribution The importance of direct selling: the sales force and direct marketing

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1. Read the article: “Exploring Factors That Influence Consumer Loyalty to Automobile Dealerships in New York.” and then perform the following: Provide some customer retention strategies which benefits organizations What actions are involved before the f
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Customer Retention Strategies: - 1. Targeting Customer for Retention: By providing them premium maintenance services according to defined classification of product purchase plan. 2. Bonding: Connect them with promotional price offers and discount with product inspection strategy. 3. Internal Marketing: Offer them to link their friends, family, or recommended persons to have more discounts & percentages 4. Promise Fulfillment: Provide them accurate Brand and negotiate about terms & conditions...

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BM 350 Marketing Online Exam 5 - 2020 | BM350 Marketing Online Exam 5 - Graded A
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BM 350 Marketing Online Exam 5 - 2020 Ashworth College Marketing Online Exam 5_05 Part 1 of 2 ­ 47.5/ 50.0 Points Question 1 of 40 2.5/ 2.5 Points Brand is the extent to which a consumer repeatedly purchases a given brand. A. equity B. knowledge C. valuation D. loyalty Question 2 of 40 2.5/ 2.5 Points Which of the following is true of ethnographic research? A. It is conducted within traditional focus groups. B. It is less structured than focus group research. C. It p...

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BM 350 Marketing Online Exam 7 - 2020 | BM350 Marketing Online Exam 7 - Graded A
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BM 350 Marketing Online Exam 7 – 2020 Ashworth College Marketing Online Exam 7_06 Part 1 of 2 ­ 50.0/ 50.0 Points Question 1 of 40 2.5/ 2.5 Points A firm is using a(n) pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. A. skimming B. competitive C. intensive D. penetration Question 2 of 40 2.5/ 2.5 Points Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...

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BM 350 Marketing Online Exam 2 - 2020 | BM350 Marketing Online Exam 2 - Graded A
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BM 350 Marketing Online Exam 2 – 2020 Ashworth College Marketing Online Exam 2_02 Part 1 of 1 ­ 100.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? A. Ronald Reagan B. Jimmy Carter C. John F. Kennedy D. George W. Bush Question 2 of 20 5.0/ 5.0 Points The zeitgeist refers to which of the following? A. How a society is currently segmented B. What is currently happening wi...

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BM 350 Marketing Online Exam 3 - 2020 | BM350 Marketing Online Exam 3 - Graded A
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BM 350 Marketing Online Exam 3 - 2020 Ashworth College Marketing Online Exam 3_03 Part 1 of 1 ­ 100.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points The is the first and one of the most important influencers of group and consumer behavior on an individual. A. family B. status group C. normative group D. subculture Question 2 of 20 5.0/ 5.0 Points Customer is the degree to which a product meets or exceeds customer expectations. A. delight B. satisfaction C. perceived...

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BM 350 Marketing Online Exam 8 - 2020 | BM350 Marketing Online Exam 8 - Graded A
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BM 350 Marketing Online Exam 8 – 2020 Ashworth College Marketing Online Exam 8_07 Part 1 of 1 ­ 95.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? A. Very wide at the top and narrow at the bottom B. Very narrow at the top and wide at the bottom C. Very narrow and vertical D. very wi...

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BM 350 Marketing Online Exam 8 - Summer 2020 | BM350 Marketing Online Exam 8 - 100% Score
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BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College Marketing Online Exam 8_07 Part 1 of 1 ­ 95.0/ 100.0 Points Question 1 of 20 5.0/ 5.0 Points Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? A. Very wide at the top and narrow at the bottom B. Very narrow at the top and wide at the bottom C. Very narrow and vertical D. v...

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