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Principles of Marketing notes
Gary Armstrong, Stewart Adam, Sara Denize, Philip Kotler - ISBN: 9781486002535
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View all 16 notes for Principles of Marketing, written by Gary Armstrong, Stewart Adam, Sara Denize, Philip Kotler. All Principles of Marketing notes, flashcards, summaries and study guides are written by your fellow students or tutors. Get yourself a Principles of Marketing summary or other study material that matches your study style perfectly, and studying will be a breeze.
Best selling Principles of Marketing notes
Guaranteed distinction
- Exam (elaborations)
- • 17 pages •
Guaranteed distinction
Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...
- Class notes
- • 2 pages •
Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...
Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. 
Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).
- Summary
- • 4 pages •
Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. 
Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).
Notes in Marketing
- Interview
- • 11 pages •
BM 350 Marketing Online Exam 5 - 2020 Ashworth College 
Marketing Online Exam 5_05 
 
 
Part 1 of 2 	47.5/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
Brand	is the extent to which a consumer repeatedly purchases a given brand. 
A.	equity 
 
B.	knowledge 
C.	valuation 
 
D.	loyalty 
Question 2 of 40	2.5/ 2.5 Points 
Which of the following is true of ethnographic research? 
A.	It is conducted within traditional focus groups. 
 
B.	It is less structured than focus group research. 
C.	It p...
- Exam (elaborations)
- • 23 pages •
BM 350 Marketing Online Exam 5 - 2020 Ashworth College 
Marketing Online Exam 5_05 
 
 
Part 1 of 2 	47.5/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
Brand	is the extent to which a consumer repeatedly purchases a given brand. 
A.	equity 
 
B.	knowledge 
C.	valuation 
 
D.	loyalty 
Question 2 of 40	2.5/ 2.5 Points 
Which of the following is true of ethnographic research? 
A.	It is conducted within traditional focus groups. 
 
B.	It is less structured than focus group research. 
C.	It p...
BM 350 Marketing Online Exam 7 – 2020 
 Ashworth College 
Marketing Online Exam 7_06 
 
 
 
Part 1 of 2 	50.0/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
A firm is using a(n)	pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. 
A.	skimming 
 
B.	competitive 
C.	intensive 
 
D.	penetration 
Question 2 of 40	2.5/ 2.5 Points 
Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...
- Exam (elaborations)
- • 23 pages •
BM 350 Marketing Online Exam 7 – 2020 
 Ashworth College 
Marketing Online Exam 7_06 
 
 
 
Part 1 of 2 	50.0/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
A firm is using a(n)	pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. 
A.	skimming 
 
B.	competitive 
C.	intensive 
 
D.	penetration 
Question 2 of 40	2.5/ 2.5 Points 
Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...
BM 350 Marketing Online Exam 1 – 2020 
Ashworth College 
 
Marketing Online Exam 1_01 
 
 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
In the generally accepted stages of the business buying process, the step following the description of the characteristics of the item and the quantity needed is the: 
A.	acquisition of proposals. 
 
B.	search for and qualification of potential sources. 
C.	recognition of the organization's problem or need. 
 
D.	determination of...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 1 – 2020 
Ashworth College 
 
Marketing Online Exam 1_01 
 
 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
In the generally accepted stages of the business buying process, the step following the description of the characteristics of the item and the quantity needed is the: 
A.	acquisition of proposals. 
 
B.	search for and qualification of potential sources. 
C.	recognition of the organization's problem or need. 
 
D.	determination of...
BM 350 Marketing Online Exam 2 – 2020 
Ashworth College 
 
Marketing Online Exam 2_02 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? 
A.	Ronald Reagan 
 
B.	Jimmy Carter 
C.	John F. Kennedy 
 
D.	George W. Bush 
Question 2 of 20	5.0/ 5.0 Points 
The zeitgeist refers to which of the following? 
A.	How a society is currently segmented 
 
B.	What is currently happening wi...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 2 – 2020 
Ashworth College 
 
Marketing Online Exam 2_02 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? 
A.	Ronald Reagan 
 
B.	Jimmy Carter 
C.	John F. Kennedy 
 
D.	George W. Bush 
Question 2 of 20	5.0/ 5.0 Points 
The zeitgeist refers to which of the following? 
A.	How a society is currently segmented 
 
B.	What is currently happening wi...
BM 350 Marketing Online Exam 8 – 2020 
Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	very wi...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 8 – 2020 
Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	very wi...
BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	v...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	v...
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Newest Principles of Marketing summaries
Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...
- Class notes
- • 2 pages •
Culture refers to a shared beliefs, customs, behaviors and attitude that characterized the society. The demographic/societal factor play more dominant roles compared to personal factor and can cause deviation from general patterns of consumer decision making. Cultures affect the way people search and look for information about a certain need/problem. As we can divide Societal Classifications according to one's economic stability i.e. Upper-Upper Class, Lower-Upper Class, Upper-Middle Class, Mid...
Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. 
Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).
- Summary
- • 4 pages •
Advertising is only part of a larger promotional mix that also includes publicity, sales promotion, and personal selling. 
Sales Promotion consists of consumer promotions (such as samples, coupons, and premiums); trade promotions (such as advertising and display allowances); and business and sales force promotions (contests for sales representatives).
Social Media Channels 
Changes in channels 
Multi-channel marketing 
The functions of channels of distribution 
The importance of direct selling: the sales force and direct marketing
- Summary
- • 3 pages •
Social Media Channels 
Changes in channels 
Multi-channel marketing 
The functions of channels of distribution 
The importance of direct selling: the sales force and direct marketing
Customer Retention Strategies: - 
1.	Targeting Customer for Retention: By providing them premium maintenance services according to defined classification of product purchase plan. 
2.	Bonding: Connect them with promotional price offers and discount with product inspection strategy. 
3.	Internal Marketing: Offer them to link their friends, family, or recommended persons to have more discounts & percentages 
4.	Promise Fulfillment: Provide them accurate Brand and negotiate about terms & conditions...
- Summary
- • 3 pages •
Customer Retention Strategies: - 
1.	Targeting Customer for Retention: By providing them premium maintenance services according to defined classification of product purchase plan. 
2.	Bonding: Connect them with promotional price offers and discount with product inspection strategy. 
3.	Internal Marketing: Offer them to link their friends, family, or recommended persons to have more discounts & percentages 
4.	Promise Fulfillment: Provide them accurate Brand and negotiate about terms & conditions...
BM 350 Marketing Online Exam 5 - 2020 Ashworth College 
Marketing Online Exam 5_05 
 
 
Part 1 of 2 	47.5/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
Brand	is the extent to which a consumer repeatedly purchases a given brand. 
A.	equity 
 
B.	knowledge 
C.	valuation 
 
D.	loyalty 
Question 2 of 40	2.5/ 2.5 Points 
Which of the following is true of ethnographic research? 
A.	It is conducted within traditional focus groups. 
 
B.	It is less structured than focus group research. 
C.	It p...
- Exam (elaborations)
- • 23 pages •
BM 350 Marketing Online Exam 5 - 2020 Ashworth College 
Marketing Online Exam 5_05 
 
 
Part 1 of 2 	47.5/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
Brand	is the extent to which a consumer repeatedly purchases a given brand. 
A.	equity 
 
B.	knowledge 
C.	valuation 
 
D.	loyalty 
Question 2 of 40	2.5/ 2.5 Points 
Which of the following is true of ethnographic research? 
A.	It is conducted within traditional focus groups. 
 
B.	It is less structured than focus group research. 
C.	It p...
BM 350 Marketing Online Exam 7 – 2020 
 Ashworth College 
Marketing Online Exam 7_06 
 
 
 
Part 1 of 2 	50.0/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
A firm is using a(n)	pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. 
A.	skimming 
 
B.	competitive 
C.	intensive 
 
D.	penetration 
Question 2 of 40	2.5/ 2.5 Points 
Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...
- Exam (elaborations)
- • 23 pages •
BM 350 Marketing Online Exam 7 – 2020 
 Ashworth College 
Marketing Online Exam 7_06 
 
 
 
Part 1 of 2 	50.0/ 50.0 Points 
 
Question 1 of 40	2.5/ 2.5 Points 
A firm is using a(n)	pricing strategy when it introduces a product at a very low price to quickly generate sales volume or market segment penetration. 
A.	skimming 
 
B.	competitive 
C.	intensive 
 
D.	penetration 
Question 2 of 40	2.5/ 2.5 Points 
Once the prototype of Wainwright Industries' new riding lawnmower, made especially f...
BM 350 Marketing Online Exam 2 – 2020 
Ashworth College 
 
Marketing Online Exam 2_02 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? 
A.	Ronald Reagan 
 
B.	Jimmy Carter 
C.	John F. Kennedy 
 
D.	George W. Bush 
Question 2 of 20	5.0/ 5.0 Points 
The zeitgeist refers to which of the following? 
A.	How a society is currently segmented 
 
B.	What is currently happening wi...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 2 – 2020 
Ashworth College 
 
Marketing Online Exam 2_02 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Of the following presidents, who is MOST closely associated with the Consumer Bill of Rights? 
A.	Ronald Reagan 
 
B.	Jimmy Carter 
C.	John F. Kennedy 
 
D.	George W. Bush 
Question 2 of 20	5.0/ 5.0 Points 
The zeitgeist refers to which of the following? 
A.	How a society is currently segmented 
 
B.	What is currently happening wi...
BM 350 Marketing Online Exam 3 - 2020 
Ashworth College 
Marketing Online Exam 3_03 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
The	is the first and one of the most important influencers of group and consumer behavior on an individual. 
A.	family 
 
B.	status group 
C.	normative group 
 
D.	subculture 
Question 2 of 20	5.0/ 5.0 Points 
Customer	is the degree to which a product meets or exceeds customer expectations. 
A.	delight 
 
B.	satisfaction 
C.	perceived...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 3 - 2020 
Ashworth College 
Marketing Online Exam 3_03 
 
 
Part 1 of 1 	100.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
The	is the first and one of the most important influencers of group and consumer behavior on an individual. 
A.	family 
 
B.	status group 
C.	normative group 
 
D.	subculture 
Question 2 of 20	5.0/ 5.0 Points 
Customer	is the degree to which a product meets or exceeds customer expectations. 
A.	delight 
 
B.	satisfaction 
C.	perceived...
BM 350 Marketing Online Exam 8 – 2020 
Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	very wi...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 8 – 2020 
Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	very wi...
BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	v...
- Exam (elaborations)
- • 11 pages •
BM 350 Marketing Online Exam 8 – Summer 2020 Ashworth College 
 
Marketing Online Exam 8_07 
 
Part 1 of 1 	95.0/ 100.0 Points 
 
Question 1 of 20	5.0/ 5.0 Points 
Consider a situation in which there is 90% unaided awareness for a brand of athletic shoes, with purchases of 10%. Which of the following BEST describes the purchase funnel for this scenario? 
A.	Very wide at the top and narrow at the bottom 
 
B.	Very narrow at the top and wide at the bottom 
C.	Very narrow and vertical 
 
D.	v...
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