ENDEAVOR TRAINING STUDY PACKET
QUESTIONS AND ANSWERS 100%
CORRECT!!
,Load - ANSWER Total number of customers onboard a flight.
Layover - ANSWER To stay over at a station or city other than your home base; does
not require overnight.
MT - ANSWER Missed Trip (See No show)
National Transportation Safety Board (NTSB) - ANSWER Lead organization that
investigates airline accidents and makes recommendations to the FAA.
No-Show - ANSWER A Flight Attendant or customer who does not show up for a
scheduled flight. (Missed Trip).
Non-Revenue Space Available or Non-Rev (NRSA) - ANSWER Airline employees
and/or eligible family members who are traveling on stand-by status and have paid
service fees for their tickets.
Operations Control Center (OCC) - ANSWER Department which includes Maintenance
and Crew Routing, Meteorology, Dispatch, and Crew Coordinators (formerly SOC).
Originating Flight - ANSWER A flight that is just beginning and has its own flight
number.
Per-Diem - ANSWER Meal expense allowance determined by the total number of hours
you are away from your home base.
Placards - ANSWER Instructional signs posted in the aircraft (i.e. exit signs, door
operation instructions for exit row windows, etc.)
Pre-Departure Report - ANSWER Final paperwork given to the Flight Attendant by the
gate agent; contains specific information regarding number of passengers, their seat
numbers, flying status, etc.
Preflight Check or Inspection - ANSWER A check performed by Flight Attendants to
ensure emergency equipment and specific aircraft systems are in proper working order.
, Protective Breathing Equipment (PBE) - ANSWER A breathing apparatus that provides
an environment safe from toxic smoke and fumes while fighting a fire.
Ramp - ANSWER Area where airplanes park outside of the terminal.
Reserve Flight Attendant - ANSWER A Flight Attendant whose month consists of
predetermined periods of availability for flight duty with intervening scheduled days off.
Safety Information Cards - ANSWER Cards located in each seat pocket which illustrate
and explain what to do during an emergency. They are required at every passenger
carrying seat. Also referred to as Safety Briefing Cards.
Secure - ANSWER To lock up, latch, or stow.
Scheduled Time - ANSWER The planned time between departure to arrival.
Security Identification Display Area (SIDA) - ANSWER Areas in and around an airport
that require all individuals to display proper identification at all times; access is restricted
to authorized personnel.
Special Federal Aviation Regulation (SFAR) - ANSWER Temporary rule to address a
temporary situation.
Sterile Flight Deck - ANSWER Aircraft movement up to 10,000 feet when ascending
and down through 10,000 feet when descending until parked at the gate. Sterile Flight
Deck is the most critical phase of flight; 80% of all airline accidents happen during
takeoff and landing. Flight Attendants should not attempt to communicate with the Flight
Deck during Sterile Flight Deck for other than safety-related or emergency matters.
Sky - ANSWER The Delta Airlines Inflight Magazine.
Skymiles - ANSWER The Delta Airlines frequent flyer program.
Takeoff - ANSWER When an aircraft leaves the ground.
Taxi - ANSWER When an aircraft moves under its own power while on the ground.
Transportation Security Administration (TSA) - ANSWER Created November 19, 2001,
Responsible for developing policies to protect U.S. transportation, especially in airport
security.
QUESTIONS AND ANSWERS 100%
CORRECT!!
,Load - ANSWER Total number of customers onboard a flight.
Layover - ANSWER To stay over at a station or city other than your home base; does
not require overnight.
MT - ANSWER Missed Trip (See No show)
National Transportation Safety Board (NTSB) - ANSWER Lead organization that
investigates airline accidents and makes recommendations to the FAA.
No-Show - ANSWER A Flight Attendant or customer who does not show up for a
scheduled flight. (Missed Trip).
Non-Revenue Space Available or Non-Rev (NRSA) - ANSWER Airline employees
and/or eligible family members who are traveling on stand-by status and have paid
service fees for their tickets.
Operations Control Center (OCC) - ANSWER Department which includes Maintenance
and Crew Routing, Meteorology, Dispatch, and Crew Coordinators (formerly SOC).
Originating Flight - ANSWER A flight that is just beginning and has its own flight
number.
Per-Diem - ANSWER Meal expense allowance determined by the total number of hours
you are away from your home base.
Placards - ANSWER Instructional signs posted in the aircraft (i.e. exit signs, door
operation instructions for exit row windows, etc.)
Pre-Departure Report - ANSWER Final paperwork given to the Flight Attendant by the
gate agent; contains specific information regarding number of passengers, their seat
numbers, flying status, etc.
Preflight Check or Inspection - ANSWER A check performed by Flight Attendants to
ensure emergency equipment and specific aircraft systems are in proper working order.
, Protective Breathing Equipment (PBE) - ANSWER A breathing apparatus that provides
an environment safe from toxic smoke and fumes while fighting a fire.
Ramp - ANSWER Area where airplanes park outside of the terminal.
Reserve Flight Attendant - ANSWER A Flight Attendant whose month consists of
predetermined periods of availability for flight duty with intervening scheduled days off.
Safety Information Cards - ANSWER Cards located in each seat pocket which illustrate
and explain what to do during an emergency. They are required at every passenger
carrying seat. Also referred to as Safety Briefing Cards.
Secure - ANSWER To lock up, latch, or stow.
Scheduled Time - ANSWER The planned time between departure to arrival.
Security Identification Display Area (SIDA) - ANSWER Areas in and around an airport
that require all individuals to display proper identification at all times; access is restricted
to authorized personnel.
Special Federal Aviation Regulation (SFAR) - ANSWER Temporary rule to address a
temporary situation.
Sterile Flight Deck - ANSWER Aircraft movement up to 10,000 feet when ascending
and down through 10,000 feet when descending until parked at the gate. Sterile Flight
Deck is the most critical phase of flight; 80% of all airline accidents happen during
takeoff and landing. Flight Attendants should not attempt to communicate with the Flight
Deck during Sterile Flight Deck for other than safety-related or emergency matters.
Sky - ANSWER The Delta Airlines Inflight Magazine.
Skymiles - ANSWER The Delta Airlines frequent flyer program.
Takeoff - ANSWER When an aircraft leaves the ground.
Taxi - ANSWER When an aircraft moves under its own power while on the ground.
Transportation Security Administration (TSA) - ANSWER Created November 19, 2001,
Responsible for developing policies to protect U.S. transportation, especially in airport
security.
