SERVSAFE CHAPTER 13: INTEGRATED
PEST MANAGEMENT EXAM QUESTIONS
WITH COMPLETE SOLUTIONS
1. what is a "IPM" ...Answer Is...integrated pes management
2. what are the dangers associated with pests for foodservice facilities? ...Answer Is...they
damage food, facilities, supplies, they can spread disease, including foodborne illness and be
unsightly to customers
3. what is a PCO ...Answer Is...pest control operator
4. why is PCO vital to your success in food service ...Answer Is...they are professionals and use
safe and current ways of preventing and controlling pests
5. what are the basic rules of an IPM program? ...Answer Is...1-deny pest access to the operation
2-deny pests food and shelter
3-work with licensed PCO to eliminate pest that do enter
6. how should pests be denied access to the operation? ...Answer Is...address deliveries,
doors/windows/vents, pipes and floors/walls. Get food from approved reputable suppliers,
check all deliveries before they enter your operation, refuse shipments if they have signs of
pests
7. how can a manager deny food and shelter to pests? ...Answer Is...make sure operations are
clean and have no dark places for them to hide, offer them no food of shelter
8. why must you address ground and outdoor dining areas? ...Answer Is...because birds, flies,
bees and wasps can be dangerous and annoying to customers
, 9. what must be done to prevent issues on ground and outdoor living areas ...Answer Is...Mow
grass, pull weeds, get rid of standing water, pick up litter, cover all outdoor garbage
containers, remove uneaten food and dirty dishes from tables, clean spills up as soon as
possible, don't allow customers to feed wildlife, call PCO to remove hives and nests
10. identifying pests ...Answer Is...know the specific threats associated with each pest, know
where they live, know how to find them or Id their existence
11. when working with a PCO, what can you rely on them to do? ...Answer Is...develop and
integrated approach to pest management, stay currently on new equipment and products,
provide prompt service to address problems, keep records of all steps taken to prevent and
control pests
12. what must you consider when choosing a PCO? ...Answer Is...make sure they are licensed
13. how can you help your PCO with the treatment process? ...Answer Is...prepare staff to answer
the PCOs questions, provide building plans and equipment layouts, point out possible trouble
spots
14. what should a plan from your PCO address? ...Answer Is...Exactly what treatments will be
used for each area or problem and the potential risks involved, dates and times of each
treatment, steps you can take to control pests, any building defects may be a barrier to
prevention and control measures, timing of follow-up visits, including plans for the PCO to
assess the treatment and suggest alternate treatments if pests appear
15. why should you not apply pesticides yourself? ...Answer Is...Applied incorrectly, may result in
them being ineffective or harmful, pests can develop resistance and immunity to pesticides,
each region has its own pest control problems and control measures may vary, pesticides are
regulated by federal, state, and local laws some are not approved in restaurants or
foodservice operations
16. define FDA ...Answer Is...food and drug administration
17. define USDA ...Answer Is...U.S. department of agriculture
PEST MANAGEMENT EXAM QUESTIONS
WITH COMPLETE SOLUTIONS
1. what is a "IPM" ...Answer Is...integrated pes management
2. what are the dangers associated with pests for foodservice facilities? ...Answer Is...they
damage food, facilities, supplies, they can spread disease, including foodborne illness and be
unsightly to customers
3. what is a PCO ...Answer Is...pest control operator
4. why is PCO vital to your success in food service ...Answer Is...they are professionals and use
safe and current ways of preventing and controlling pests
5. what are the basic rules of an IPM program? ...Answer Is...1-deny pest access to the operation
2-deny pests food and shelter
3-work with licensed PCO to eliminate pest that do enter
6. how should pests be denied access to the operation? ...Answer Is...address deliveries,
doors/windows/vents, pipes and floors/walls. Get food from approved reputable suppliers,
check all deliveries before they enter your operation, refuse shipments if they have signs of
pests
7. how can a manager deny food and shelter to pests? ...Answer Is...make sure operations are
clean and have no dark places for them to hide, offer them no food of shelter
8. why must you address ground and outdoor dining areas? ...Answer Is...because birds, flies,
bees and wasps can be dangerous and annoying to customers
, 9. what must be done to prevent issues on ground and outdoor living areas ...Answer Is...Mow
grass, pull weeds, get rid of standing water, pick up litter, cover all outdoor garbage
containers, remove uneaten food and dirty dishes from tables, clean spills up as soon as
possible, don't allow customers to feed wildlife, call PCO to remove hives and nests
10. identifying pests ...Answer Is...know the specific threats associated with each pest, know
where they live, know how to find them or Id their existence
11. when working with a PCO, what can you rely on them to do? ...Answer Is...develop and
integrated approach to pest management, stay currently on new equipment and products,
provide prompt service to address problems, keep records of all steps taken to prevent and
control pests
12. what must you consider when choosing a PCO? ...Answer Is...make sure they are licensed
13. how can you help your PCO with the treatment process? ...Answer Is...prepare staff to answer
the PCOs questions, provide building plans and equipment layouts, point out possible trouble
spots
14. what should a plan from your PCO address? ...Answer Is...Exactly what treatments will be
used for each area or problem and the potential risks involved, dates and times of each
treatment, steps you can take to control pests, any building defects may be a barrier to
prevention and control measures, timing of follow-up visits, including plans for the PCO to
assess the treatment and suggest alternate treatments if pests appear
15. why should you not apply pesticides yourself? ...Answer Is...Applied incorrectly, may result in
them being ineffective or harmful, pests can develop resistance and immunity to pesticides,
each region has its own pest control problems and control measures may vary, pesticides are
regulated by federal, state, and local laws some are not approved in restaurants or
foodservice operations
16. define FDA ...Answer Is...food and drug administration
17. define USDA ...Answer Is...U.S. department of agriculture
