Communication Proctored Exam Q & A
2024
When preparing to provide client education where do you begin? Answer-
assessment or data collection
How to learn client's needs Answer- you can gain information from conversation,
observation, interview, questionnaire or clients medical record
When teaching an individual you want an environment where Answer- you and the
client can focus solely on each other
When teaching a group you may need Answer- a lecture environment or one that
encourages interaction between group members
Creating a learning environment requires consideration of elements Answer- light
and temperature
Six variables that affect a clients learning Answer- communication, personal space,
social organizations, time, environmental control, biological variations
Clients usually read Answer- two to four grade levels below their highest level of
education
It is recommended that P-E-Ms are written Answer- at a fifth grade level using lay
terms
Art and science of helping children learn Answer- pedagogy
Infancy-toddlerhood stage Answer- -birth to three years
-sensorimotor: learn through senses
Teaching strategies for infants and toddlers Answer- repetition, stimulation of
multiple senses, allowing for play
Psychosocial stage of infants and toddlers Answer- trust vs mistrust
autonomy vs shame, doubt
Preschool stage Answer- -3-6 years
, -Pre-operational cognitive stage: magical thinking and limited sense of time
-Psychosocial stage: initiative versus guilt
Preschoolers may view their illness or injury as Answer- punishment for doing
something wrong
School-aged child stage Answer- -6-12 years
-concrete operations cognitive stage: draw conclusions, increased conversational
skills
-Psychosocial stage: Industry vs inferiority, sees selves as individuals, understand
cause and effect
When teaching a child in the school aged stage it is important to Answer- promote
their sense of independence
Adolescence Answer- -12-18 years
-Formal operation cognitive stage: think outside the box, understand complex
information
-Psychosocial stage: identity vs role confusion, abstract thinking, logical reasoning
Seven levels of behavior of the psychomotor domain Answer- perception, set,
guided response, mechanism, complex overt response, adaptation, origination
Perception Psychomotor Learning Answer- demonstrates awareness
Set Psychomotor Learning Answer- readiness to try techniques
Guided Response Psychomotor Learning Answer- the performance of an act under
the guidance of an instructor involving imitation of a demonstrated act
Mechanism Psychomotor Learning Answer- higher level of behavior by which
person gains confidence in performing behavior more complex or involves several
more steps than guided response
Adaptation Psychomotor Learning Answer- ability to change motor response when
unexpected problems occur
Origination Psychomotor Learning Answer- create technique that fits needs
Preserves harmony Answer- compromiser
agrees to every decision made Answer- follower
encourages all members to have a voice in a decision Answer- gatekeeper
keeps records and reports to the leader and members Answer- group observer
when two or more co-workers disagree due to different values, ambitions, or belief
systems Answer- interpersonal conflict