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MKTG 311 BINGHAMTON EXAM 1 QUESTIONS WITH CORRECT ANSWERS..

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MKTG 311 BINGHAMTON EXAM 1 QUESTIONS WITH CORRECT ANSWERS

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Analyzing Consumer Needs


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Find out what target consumers want from the channel
identify market segments
determine the best channels to use
minimize the cost of meeting customer service requirements




Types of buying decision behavior


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, Complex buying behavior
Dissonance-reducing buying behavior
Habitual buying behavior
Variety-seeking buying behavior




growth strategies


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market penetration, market development, product development,
diversification




market penetration strategy:


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Existing prodycts + Existing Markets = Low risk
increasing or growing the market share of current products with pricing
strategies
driving competitiors out of a mature market with aggressive pricing and
promotional campaigns




Influencers


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, those who may have a persuasive role in relation to the deciders
ex: kids - santa lists




Vision Statement


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defines what your organization aspires to be




Positioning Statement


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summarizes company or brand positioning using this form "to (target
segment and need) our (brand) is (concept) that (point of difference)"




Characteristics that affects consumers behavior


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psychological, personal, social, cultural




new product development


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, original products, products improvements, product modifications, and new
brands developed from the firms own research and development




BCG Growth-Share Matrix


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Relative Market Share - does the product being sold have a low or high
market share?
Market growth? - are the numbers of potential customers in the market
growing or not?
High-High: Stars
High-Low share - Question marks
Low-Low - Dogs
Low-High share: Cash Cows




idea generation


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systematic search for new product ideas
internal sources: company's own formal research and development,
management and staff, and intrpreneurial programs
external sources: sources outside company such as customer, competitor,
distributors, suppliers, and outside design firms




Choosing a Differentiation and Positioning Strategy


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August 7, 2026
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