Genesys Routing/Solution Correct QOrchestration Server - ANSWER Recieves request from T Server and fetches SCXML application from Web Application Server and executes this application



Universal Routing Server - ANSWER Routing engine - runs strategic target-seeking algoritms for each inbound interaction.



Web Application Server - ANSWER All routing applications must be uploaded to a _______



Composer - ANSWER Graphical IDE routing application development tool which generates SCXML



T-Serv...