Ifsm 201 week 1 quiz Study guides, Study notes & Summaries

IFSM 201 WEEK 3 QUIZ UNIVERSITY OF MARYLAND (True/False) KM typically means the same thing across different types of businesses. Question 1 options: True False (CORRECT) Save Question 2 (0.25 points) (True/False).The sources for the data that is the foundation for knowledge management within a business come solely from within the business itself. Question 2 options: True False Save Question 3 (0.25 points) Page 2 of 12 True or false? A record can contain only character data...

IFSM 201 WEEK 4 QUIZ UNIVERSITY OF MARYLAND Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Question 2 (0.25 points) Saved In terms of customer service issues, which of the following is the least likely reason for using a robust CRM? Question 2 options: A) A CRM can provide a more rapid response to queries and concerns by forw...

University of Maryland IFSM 201 Week 1 Quiz Quiz Note: It is recommended that you save your response as you complete each question. Question 1 (0.25 points) What is data? Question 1 options: Information about an object, idea, place, person, etc. Facts gathered about an object, idea, place, person, etc. Save Question 2 (0.25 points) (True/False). Information about a person, place or thing remains the same over time. Question 2 options: True False Save Question 3 (0.25 points) (True/False). Inform...

University of Maryland IFSM 201 Week 1 Quiz Quiz Note: It is recommended that you save your response as you complete each question. Question 1 (0.25 points) What is data? Question 1 options: Information about an object, idea, place, person, etc. Facts gathered about an object, idea, place, person, etc. Save Question 2 (0.25 points) (True/False). Information about a person, place or thing remains the same over time. Question 2 options: True False Save Question 3...

University of Maryland IFSM 201 Week 4 Quiz Quiz Question 1 (0.25 points) Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Management of customer-to-customer relationships. Question 2 (0.25 points) In this diagram of traditional CRM, what seems to be missing? Alternate text: Green circle in middle with no label; 3 other circles pointing to th...

University of Maryland IFSM 201 Week 5 Quiz Question 1 (0.25 points) Saved (True/False). If the definition of an IS is the medium for recording and storing data, and disseminating information, this would be an IS from a structural perspective. Question 1 options: True False Question 2 (0.25 points) Saved What are the two distinct categories into which all the components of an IS fall? Question 2 options: Hardware and software. Medium for storing data and the users...

University of Maryland IFSM 201 Week 4 Quiz Quiz Question 1 (0.25 points) Which of the following would NOT be considered a primary application supported by CRM. Question 1 options: Acquisition of new customers. Retention of current customers. Management of customers' accounts. Management of customer-to-customer relationships. Question 2 (0.25 points) In this diagram of traditional CRM, what seems to be missing? Alternate text: Green circle in middle with no lab...

University of Maryland IFSM 201 Week 6 Quiz Attempt Score: 4.4 / 5 - 88 % Overall Grade (last attempt): Highlighted in red the incorrect answers 4.4 / 5 - 88 % Question 1 (0.2 points) What is a benefit implied by holding membership in a professional association? Question 1 options: A) Your employer knows that you have subscribed to and adhere to the group's code of ethical conduct. B) You have a blueprint for behaving ethically in all areas of your life. C) ...

University of Maryland - IFSM 201 Week 3 Quiz. Questions And Answers. Latest 2022.Question 1 (0.25 points) (True/False) KM typically means the same thing across different types of businesses. Question 1 options: True False (CORRECT) Save Question 2 (0.25 points) (True/False).The sources for the data that is the foundation for knowledge management within a business come solely from within the business itself. Question 2 options: True ...