HFT Study guides, Class notes & Summaries

moment of truth correct answers anytime the guest comes in contact with anything that represents the operation service experience correct answers once a guest meets and interacts with the employee what is encompassed in hosp industry? correct answers food, drink, lodging, entertainment what segments does hosp industry include? correct answers restaurants, foodservice in lodging, on-site/non-commercial, catering, clubs, lodging foodservice in lodging correct answers banquets, room ser...

HFT 3404 Resort & Hospitality Financial Accounting questions and answers

HFT4468 Exam 2 With Questions and Answers...

HFT 4468 Quiz 11 Test 2023...

hospitality spirit correct answers -begins with each and every time we have a guest encounter -passion to give pleasure to others "creating memorable experiences for others and being an Ambassador of the world, adding warmth and caring service spirit correct answers people who are happy to do something extra to make a guests' experience memorable service correct answers -"the act of means of serving" -to "provide goods and services for" and "be of assistance to" pineapple cor...

Italy is on the southern side of what mountain range? correct answers the Alps What sea lies to the east of Italy? correct answers the Adriatic Sea What sea lies to the west of Italy? correct answers the Mediterranean Which mountains form the backbone of the Italian peninsula? correct answers the Apennine Mountains Where does about one-sixth of Italy's agricultural production occur? correct answers in the Po river valley What types of cereal crops are grown in Italy, namely in th...

HFT 4471 Final Exam, PhillipsCh.6 Exam Review Latest Update 2023 Revenue management is applicable under the following conditions - ANSWER-The seller is selling a fixed stock of perishable capacity Customers book capacity prior to departure The seller manages a set of fare classes (room nights), each of with has a fixed price (at least in the short run) Strategic (The three levels of revenue management decisions) - ANSWER-Segment market and differentiate prices Frequency: Quarterly or...

Revenue Strategies HFT 3463 Review Exam 2023 with all the correct answers

In the context of technology, which of the following is a challenge that the hospitality industry faces? correct answers Training employees to use new technology In the hospitality industry, the ________ is usually from 3:00 p.m. to 11:00 p.m. correct answers evening shift Which of the following statements is true of the current hospitality industry philosophy? correct answers It is one in which managers council associates, giving them resources and helping them to think for themselves. ...

HFT4468 Exam 3 Study Guide Latest Update...