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Basics of organizational Communication - ANSWERS-the process by which info is exchanged between a sender and a receiver - the sender must encode his or her thoughts into some form that can be transmitted to the receiver - the receiver must perceive the message and accurately decode it to achieve accurate understanding effective communication - ANSWERSoccurs when the right people receive the right information in a timely manner Chain of command (basics of organizational communication) - A...

Organizations - ANSWERSSocial inventions for accomplishing common goals through group effort. There are three important elements of this definition. - ANSWERS- Social inventions -Goal accomplishment - Group effort Social inventions - ANSWERSFundamental requirement for a coordinated presence of people. The field of organizational behavior is about understanding people and managing them to work effectively. Goal accomplishment - ANSWERSSurvival is the overriding goal of all organization...

Leadership - ANSWERSthe ability to motivate individuals and groups to accomplish important goals Shared Leadership - ANSWERSThe view that leadership is a role not just a position assigned to one person Transformational Leadership Model 4 - ANSWERS1. Develop 2. Model 3. Encourage 4. Build Developing a Strategic Vision - ANSWERSNeed to have a goal Model the vision - ANSWERSWork towards it Encourage Experimentation - ANSWERSAllow failure so that people are able to take risks ...

5 stages of group development - ANSWERSforming, storming, norming, performing, adjourning social loafing - ANSWERSthe tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable free rider effect (social loafing) - ANSWERSPeople lower their effort to get a free ride at the expense of their fellow group members Sucker Effect (Social Loafing) - ANSWERSThe tendency to reduce one's effort when believing ...

Conflict - ANSWERSThe process that occurs when one person, group, or organizational subunit frustrates the goal attainment of another Relationship Conflict - ANSWERSInterpersonal tensions among individuals that have to do with their relationship per se, not the task at hand Task Conflict - ANSWERSDisagreements about the nature of the work to be done Process Conflict - ANSWERSDisagreements about how work should be organized and accomplished Constructive Conflict - ANSWERSConflict for ...

Classical management - ANSWERSAdvocates for specialization of labour, coordination and centralized decision making Human relations movement - ANSWERSargued that management might be more effective if employees participated in decision making, puts a focus on employee comfort and issues Contingency approach to management - ANSWERSThere is no best approach that fits all situations Minztberg's Managerial Roles - ANSWERS1-Interpersonal roles: establish interpersonal relationships with emp...

Leadership - ANSWERSThe influence that particular individuals exert on the goal of achievement of others in an organizational context. Strategic leadership - ANSWERSthe ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will create a viable future for an organization Emergent Leadership - ANSWERSThe degree to which an individual with no formal status or authority is perceived by one or more team members as exhibiting le...

personality - ANSWERSstable set of psychological characteristics that influence the way an individual interacts with his/her environment + how he/she feels, thinks, and behaves -determined by genetic predisposition and long-term learning history -variety of personality characteristics dispositional approach - ANSWERSfocuses on individual disposition and personality -individuals are predisposed to behave in certain ways situational approach - ANSWERScharacteristics of the organizat...

decision making - ANSWERSis process of developing a commitment to some course of action -involves making a choice among several action alternatives -making a process that involves more than simply the final choice among alternatives -commitment refers to dedication of resources such as time, money, or personnel problem - ANSWERSwhen a gap is perceived between some existing state and some desired state well-structured problem - ANSWERSa problem for which the existing state clear, the des...

sorts out and organizes – ANSWERS Perception ____________ the complex and varied input received by our senses. meaning – ANSWERS Perception involves interpretation and the addition of _________ to the target. selective - ANSWERSPerceivers do not use all the available cues, and those they do use are given special emphasis. This describes how perception is _____________. consistency - ANSWERSPerceptual _________ refers to the tendency to select, ignore, and distort cues in such a...