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COM-312 Test 2 Questions With Correct Answers

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Emotions - Answer modes of functioning, shaped by natural selection, that coordinate physiological, cognitive, motivational, behavioral, and subjective responses in patterns that increase the ability to meet the adaptive challenges of situations that have recurred over evolutionary time An emotion is both - Answer an experience that we feel and who we are at that moment in time (fits with relational and identity goals) facts - Answer feelings function as emotions affect - Answer your bo...

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COM 312 Midterm Exam Questions With Correct Answers

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Interpersonal Conflict and its parts - Answer a problematic situation with... 1. interdependent conflicting sides 2. perceive that they seek incompatible goals 3. that incompatibility has the potential to hurt the relationship 4. sense of urgency to fix it 5 step process view of conflict - Answer 1. prelude (people involved) 2. triggering event 3. initiation phase (becomes known) 4. differentiation phase (conflict) 5. resolution phase (accept outcome) civility - Answer attitude o...

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COM 312 Exam 2 - Study Guide Q & A Solved 100%

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Define Interpersonal Violence - Answer When a person imposes will (wants, desires, needs, etc.) on a relational partner through physical and/or verbal intimidation. Identify the potential communication behaviors evident in interpersonal violence. - Answer -Interrupting -Dominating -Stereotyping -Glaring eye contact -Invading posture -Intimidating Define Verbal Abuse - Answer Attacking someone's self-concept to cause psychological pain Give some examples of Verbal Abuse - Answer - ...

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COM 312 Exam 1 Comm, Conflict & Negotiation Questions With Correct Answers

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Which alternate solution for Integrative Negotiation involves inventing new options that meet all their respective needs - Answer Finding a bridge solution Which is the value or figure that you do not want to pay more than in a negotiation - Answer Bottom Line When a negotiator says: "Gee that offer was much lower than I expected; perhaps i've misconstructed the value here and should reconsider my goals and tactics" is an example of which cognitive bias in negotiations: - Answer Anchori...

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COM 312 Test 1 Questions With Verified Answers

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conflict - Answer an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achieving their goals. Intrapersonal conflict - Answer internal strain that creates a state of ambivalence, conflicting internal dialogue, or lack of resolution in one's thinking and feeling interpersonal conflict - Answer an expressed struggle between interdependent parties most expressed struggles are activated by? - An...

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COM 312 Test 2 Exam Questions With Correct Answers

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What are emotions? - Answer 1) a felt physiological experience in the body 2)thinking and intepretation is based on our appraisal of what has happened 3)emotional expressions involving verbal & nonverbal How are emotions most often expressed? - Answer non-verbal cues What do emotions do in conflict? - Answer provide motivation, can alert us to problems, vary within the conflict, some relationships become defined by emotional expressions What are the general misconceptions of emo...

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COM 312 Exam 1 Review Questions With Correct Answers

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conflict - Answer an expressed or unexpressed problematic situation between at least two interdependent parties who perceived incompatible goals, scarce resources, and interference components of conflict - Answer -expressed or unexpressed problematic situation -interdependence -perceived incompatible goals -perceived scarce resources -perceived interference expressed or unexpressed problematic situation - Answer -messages may or may not be exchanged -latent conflict: one or more parti...

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COM 312 Final Exam Study Guide With Complete Solution

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Tangible conflict issues - Answer Hard, physical or observable assets that are often scarce, such that conflicting parties either get what they want or nothing at all Win/lose Examples of tangible conflict issues - Answer Money, land, space (master bedroom) Kids in a divorce Negotiation - Answer Exchange of proposals and counter proposals as a means or reaching a satisfactory settlement Confront conflict Attempt to find mutually acceptable outcome - Answer Agreeing to negotiate m...

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COM 312 Final Exam Questions & Answers Solved 100%

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Eustress - Answer short-term; encourages positive actions and attitudes Hypostress - Answer under-load; anxiety from boredom or lack of challenge EX: not having a job over the summer Hyperstress - Answer too many things, unable to adapt/cope Anger: - Answer Alarm clock, the "righteous" emotion, response to fear and other emotions Anger Ins - Answer Avoiders and accommodators, don't admit to anger, passive aggressive Anger Outs - Answer Express anger to offender, vocal and phy...

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COM 312 Final Exam Questions With Correct Answers

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Face - Answer -The image people have of themselves Positive Face - Answer -our belief that we are likable and worth of other's respect Autonomous Face - Answer -the part of us that wants some independence, privacy, recognition for our contributions, or time alone. Four Factors of Face Management - Answer 1. *the act*: (what is or should be said or done?) 2. *the conversation*: (what do i think is happening right now?) 3. *the episode*: (how does this fit into a larger pattern of inte...

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