Cis itsm Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Cis itsm? On this page you'll find 117 study documents about Cis itsm.
All 117 results
Sort by
-
ServiceNow CIS ITSM Exam 2023 With Complete Solutions.
- Package deal • 8 items • 2023
-
- $33.99
- 1x sold
- + learn more
ServiceNow CIS ITSM Exam Prep(Material from the ITSM Foundations and ITSM Implementation courses)Verified 100% Correct!!,ServiceNow ITSM Certified Implementation Exam 2023 Questions And Answers.,Process Exam Questions ITSM Questions With 100% Correct Answers.,ServiceNow CIS-ITSM Exam Prep Already Graded A+,ServiceNow CIS-ITSM Exam Prep Already Grad
-
ServiceNow CIS ITSM Exam Prep (Material from the ITSM Foundations and ITSM Implementation courses) Questions With 100% Correct Answers.
- Exam (elaborations) • 27 pages • 2024
-
- $20.99
- + learn more
ServiceNow CIS ITSM Exam Prep (Material from the ITSM Foundations and ITSM Implementation courses) Questions With 100% Correct Answers.
-
ServiceNow CIS ITSM Questions and Answers Already Passed
- Exam (elaborations) • 70 pages • 2024
- Available in package deal
-
- $11.99
- + learn more
ServiceNow CIS ITSM Questions and 
 
Answers Already Passed 
 
Which type of workshop identifies the technical requirements for implementation? Technical 
Workshop (page 17) 
 
TRUE/FALSE: Technical workshop and process workshop can be combined in one workshop. 
TRUE (page 17) 
 
TRUE/FALSE: Technical consultants should attend workshops. TRUE (page 19) 
 
TRUE/FALSE: Technical consultant should participate in requirements workshop(s) and should 
encourage customizing ServiceNow OOTB processes in...
-
Summary Implementing ITSM - CIS ITSM Exam 2022/23.
- Summary • 44 pages • 2023
-
- $9.49
- + learn more
CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) 
What are the areas that ServiceNow provides IT services for? 
 ANSWER - 1. IT 
2. Customer service 
3. Security 
4. HR 
5. Business apps 
 
What is the value of Incident Management? 
 ANSWER - 1. Restore service faster 
2. Minimize service interruptions 
3. More efficient identification, prioritization and resolution of incidents 
4. Escalation to correct groups leads to faster resolution 
 
What are Benchmarks/...
-
CIS ITSM Exam April 2022/2023. (ITSM Foundations And ITSM Implementation Courses)
- Exam (elaborations) • 40 pages • 2024
-
- $20.49
- + learn more
What are the areas that ServiceNow provides IT services for? 1. IT 
2. Customer service 
3. Security 
4. HR 
5. Business apps 
What is the value of Incident Management? 1. Restore service faster 
2. Minimize service interruptions 
3. More efficient identification, prioritization and resolution of incidents 
4. Escalation to correct groups leads to faster resolution 
What are Benchmarks/KPIs for Incident (7)? 1. % of high priority incidents resolved 
2. % of incidents resolved on the first assign...
Want to regain your expenses?
-
ServiceNow CIS ITSM (Incident Management 25% Problem Management 15% Change and Release Management 25% Knowledge Management 5% Request Fulfillment 25% Configuration Management Database 5%) Q & A 2024
- Exam (elaborations) • 29 pages • 2024
-
- $20.99
- + learn more
ServiceNow CIS ITSM (Incident Management 25% Problem Management 15% Change and Release Management 25% Knowledge Management 5% Request Fulfillment 25% Configuration Management Database 5%) Q & A 2024
-
ServiceNow CIS ITSM Exam Prep(Material from the ITSM Foundations and ITSM Implementation courses)Verified 100% Correct!!
- Exam (elaborations) • 30 pages • 2023
- Available in package deal
-
- $20.99
- + learn more
ServiceNow CIS ITSM Exam Prep(Material from the ITSM Foundations and ITSM Implementation courses)Verified 100% Correct!!
-
ServiceNow CIS ITSM Exam Prep Questions With Correct Solutions!!
- Exam (elaborations) • 42 pages • 2024
-
- $7.99
- + learn more
Value of Incident Management - Answer-1. Restore service faster 
2. Minimize service interruptions 
3. More efficient identification, prioritization and resolution of incidents 
4. Escalation to correct groups leads to faster resolution 
Benchmarks or KPIs for Incident - Answer-% of: 
high priority incidents resolved 
incidents resolved on first assignment 
Incidents resolved within SLA 
Reopened Incidents 
Avg time to: 
resolve high priority incident 
resolve incident 
Incident Lifecycle - Answ...
-
ServiceNow CIS ITSM Questions with 100% Correct Answers | Latest Version 2024 | Expert Verified | Ace the Test
- Exam (elaborations) • 70 pages • 2024
- Available in package deal
-
- $15.49
- + learn more
Which type of workshop identifies the technical requirements for implementation? 
Technical Workshop (page 17) 
TRUE/FALSE: Technical workshop and process workshop can be combined in one workshop. 
TRUE (page 17) 
TRUE/FALSE: Technical consultants should attend workshops. TRUE (page 19) 
TRUE/FALSE: Technical consultant should participate in requirements workshop(s) and 
should encourage customizing ServiceNow OOTB processes in order to align with the 
organizations current processes. FALSE (pag...
-
CIS ITSM EXAM 2024/REAL EXAM WITH 400 QUESTIONS AND CORRECT DETAIILED AND VERIFIED ANSWERS/ITSM CIS ACTUAL EAM //LATEST UPDATE 2024-2025
- Exam (elaborations) • 94 pages • 2024
-
- $24.49
- + learn more
CIS ITSM EXAM 2024/REAL EXAM WITH 400 QUESTIONS AND CORRECT DETAIILED AND VERIFIED ANSWERS/ITSM CIS ACTUAL EAM //LATEST UPDATE
How much did you already spend on Stuvia? Imagine there are plenty more of you out there paying for study notes, but this time YOU are the seller. Ka-ching! Discover all about earning on Stuvia