Ssa academy 421 exam Study guides, Class notes & Summaries
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![USPS SSA ACADEMY 421 EXAM 2024 COMPLETE QUESTIONS AND ANSWERS](/docpics/5462001/6655cf1a55bf0_5462001_121_171.jpeg)
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE QUESTIONS AND ANSWERS
- Exam (elaborations) • 9 pages • 2024
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USPS SSA ACADEMY 421 EXAM 2024 COMPLETE 
QUESTIONS AND ANSWERS 
Postal service employees operate under a mandate to protect and preserve the mail placed 
in its: - CORRECT ANSWER Custody 
A violation of the security and sanctity of the mail is: - CORRECT ANSWER 
Failing to deliver the mail. 
The first opportunity for a sales and services associate to start the customer experience on 
a positive note is to: - CORRECT ANSWER Deliver a first impression. 
The type of communication that can enhan...
USPS 421 Postal Exam SSA ACADEMY 20242025 _ Questions & Answers
![Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.](/docpics/4199860/659ff9d2235f0_4199860_121_171.jpeg)
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Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
- Available in package deal
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- $10.99
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Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursem...
USPS Exam 421 SSA Academy 2023 Latest Update.USPS Exam 421 SSA Academy 2023 Latest Update.USPS Exam 421 SSA Academy 2023 Latest Update.
![USPS Exam 421 SSA Academy Latest 20242025 Questions & Answers | with 100% Correct Answers | Updated & Verified](/docpics/4746141/65f3a0292ff6a_4746141_121_171.jpeg)
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USPS Exam 421 SSA Academy Latest 20242025 Questions & Answers | with 100% Correct Answers | Updated & Verified
- Exam (elaborations) • 9 pages • 2024
- Available in package deal
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- $12.49
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USPS Exam 421 SSA Academy Latest 20242025 Questions & Answers | with 100% Correct Answers | Updated & Verified
![USPS Exam 421 SSA Academy 2023.](/docpics/3357175/64f319b5e48a6_3357175_121_171.jpeg)
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USPS Exam 421 SSA Academy 2023.
- Exam (elaborations) • 7 pages • 2023
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- $15.99
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USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.USPS Exam 421 SSA Academy 2023.
![Postal Exam 421 SSA ACADEMY Questions and Verified Answers 2023/2024.](/docpics/4200227/65a00b2af2a72_4200227_121_171.jpeg)
-
Postal Exam 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
-
- $10.99
- + learn more
Postal Exam 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursements ...
![2024 USPS Exam 421 SSA Academy Latest Update Summer-Fall Exam](/docpics/5548404/6660a188f0112_5548404_121_171.jpeg)
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2024 USPS Exam 421 SSA Academy Latest Update Summer-Fall Exam
- Exam (elaborations) • 9 pages • 2024
- Available in package deal
-
- $13.49
- + learn more
2024 USPS Exam 421 SSA Academy 
Latest Update Summer-Fall Exam
![SSA Academy 421 Exam Question With 100 % Correct Answer Graded A.](/docpics/4227626/65a45540cb89c_4227626_121_171.jpeg)
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SSA Academy 421 Exam Question With 100 % Correct Answer Graded A.
- Exam (elaborations) • 17 pages • 2024
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- $11.49
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Postal Service employees operate under the mandate to protect and preserve the mail placed in its: 
Custody 
 
 
 
A violation of the security and sanctity of the mail is: 
Failing to deliver the mail 
The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: 
Deliver a first impression 
 
 
 
The type of communication that can enhance or contradict messages is: 
Non-verbal communication 
 
 
The approach a Sales and Services Assoc...
![Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.](/docpics/4199278/659fe449d1c03_4199278_121_171.jpeg)
-
Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024.
- Exam (elaborations) • 10 pages • 2024
- Available in package deal
-
- $11.49
- + learn more
Postal Exam USPS 421 SSA ACADEMY Questions and Verified Answers 2023/2024. 
What is the IMM 
 International Mail Manual 
How often is the Postal bulletin printed 
 Bi-weekly 
What is undeclared HAZMAT 
 potentially hazardous material that has NOT be deemed as such by the 
customer. 
Can an SSA assist in sealing a REGISTERED parcel? 
NO! An SSA can not assist with the sealing of ANY item or parcel. 
What are the 5 sections of the 1412? 
 Unit info/name 
 Stamp accountability 
Receipts 
 Disbursem...
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