Itil 4 foundation Study guides, Class notes & Summaries
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![ITIL 4 Foundation Part 1 Exam 2023](/docpics/3529902/6517c8ad81424_3529902_121_171.jpeg)
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ITIL 4 Foundation Part 1 Exam 2023
- Exam (elaborations) • 15 pages • 2023
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ITIL 4 Foundation Part 1 Exam 2023...
ITIL 4 Foundations Exam
![ITIL 4 Foundation | 267 Questions with 100% correct answers | Verified](/docpics/3122944/64beceec1b700_3122944_121_171.jpeg)
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ITIL 4 Foundation | 267 Questions with 100% correct answers | Verified
- Exam (elaborations) • 29 pages • 2023
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ITIL - Describes how the components and activities of an organization interact to create value 
through IT-enabled services 
This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - 
ITIL 
ITIL Service Value System - ITIL SVS 
ITIL SVS - Describes how the components and activities of an organization interact to create value 
through IT-enabled services 
- ITIL Service Value Chain 
- ITIL Practices 
- ITIL Guiding Principles 
- Governance 
- Continua...
![ITIL 4 FOUNDATION EXAM RATED A](/docpics/3216339/64d2d4b82ec2b_3216339_121_171.jpeg)
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ITIL 4 FOUNDATION EXAM RATED A
- Exam (elaborations) • 13 pages • 2023
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ITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED A
![ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed](/docpics/4112275/65908e830224c_4112275_121_171.jpeg)
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ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed
- Exam (elaborations) • 22 pages • 2023
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ITIL 4 Foundation Practice Exam with Rationale Questions And Answers Already Passed
![ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A](/docpics/3216304/64d2d3be5fc52_3216304_121_171.jpeg)
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ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A
- Exam (elaborations) • 22 pages • 2023
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ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A
![ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A](/docpics/3216305/64d2d3c12fe45_3216305_121_171.jpeg)
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ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A
- Exam (elaborations) • 22 pages • 2023
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ITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED AITIL 4 FOUNDATION PRACTICE EXAM WITH RATIONALE RATED A
![ITIL 4 Foundation Practice Exam with Rationale fully solved graded A+ 2023 passed](/docpics/3575940/65213dc022e9c_3575940_121_171.jpeg)
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ITIL 4 Foundation Practice Exam with Rationale fully solved graded A+ 2023 passed
- Exam (elaborations) • 29 pages • 2023
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ITIL 4 Foundation Practice Exam with RationaleWhich practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management 
A. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only with incidents, not 
queries and reque...
![ITIL 4 Foundation Exam Questions & Answers 2024/2025](/docpics/5213276/6639786bb593a_5213276_121_171.jpeg)
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ITIL 4 Foundation Exam Questions & Answers 2024/2025
- Exam (elaborations) • 5 pages • 2024
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ITIL 4 Foundation Exam Questions & Answers 2024/2025 
 
 
governance - ANSWERSthe means by which an organization is directed and controlled 
 
service management - ANSWERSA set of specialized organizational capabilities for providing value to customers in the form of services 
 
value - ANSWERSthe perceived benefits, usefulness, and importance of something 
 
Who determines the perceived value? - ANSWERSthe RECIPIENT 
 
value is objective - ANSWERSFalse 
 
organization - ANSWERSa person or a gro...
![ITIL 4 Foundation Final Exam Questions & Answers with Rationales](/docpics/641c128714495_2505412.jpg)
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ITIL 4 Foundation Final Exam Questions & Answers with Rationales
- Exam (elaborations) • 29 pages • 2023
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ITIL 4 Foundation Final Exam Questions & Answers with Rationales-Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - A. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only with incidents, not...
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