Customer relationship management Study guides, Class notes & Summaries
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Test Bank for Selling Today: Partnering to Create Value, 15th edition by Ahearne Manning
- Exam (elaborations) • 375 pages • 2023
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Test Bank for Selling Today: Partnering to Create Value, 15th edition by Michael Ahearne, Gerald Manning. Full Chapters test bank are included Chapter 1 to 17 
 
PART 1: DEVELOPING A PERSONAL SELLING PHILOSOPHY 
Relationship Selling Opportunities in the Information Economy 
Evolution of Selling Models That Complement the Marketing Concept 
PART 2: DEVELOPING A RELATIONSHIP STRATEGY 
Ethics: The Foundation for Partnering Relationships That Create Value 
Creating Value with a Relationship Strategy...
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Test Bank for Supply Chain Logistics Management, 6th Edition by Donald Bowersox
- Exam (elaborations) • 82 pages • 2023
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Test Bank for Supply Chain Logistics Management, 6th Edition 6e by Donald Bowersox, David Closs and M. Bixby Cooper. Full Chapters Test Bank are included - Chapter 1 to 14 
 
PART ONE: Supply Chain Logistics Management 
 
Chapter 1: 21st-Century Supply Chains 
 
Chapter 2: Supply Chain Information Technology 
 
Chapter 3: Logistics 
 
Chapter 4: Customer Accommodation 
 
PART TWO: Supply Chain Operations 
 
Chapter 5: Integrated Operations Planning 
 
Chapter 6: Procurement and Man...
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TRL3708 ASSIGNMENT 2 SEMESTER 2 2023
- Other • 8 pages • 2023
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The article delves into the transformative impact of digital supply chain management within today's competitive market landscape. It stresses that while continuous improvements are vital for staying ahead in the market, digital innovations are reshaping the market dynamics. The concept of digital supply chain management is projected to play a pivotal role in the future, and this shift is enabled by technologies such as RFID, GPS, sensors, IoT, and ERP software. These technologies are turning tr...
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TEST BANK Principles of Supply Chain Management: A Balanced Approach 6th Edition by Joel Wisner, Keah-Choon , Keong Leong
- Exam (elaborations) • 199 pages • 2024
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TEST BANK Principles of Supply Chain Management: A Balanced Approach 6th Edition by Joel D. Wisner, Keah-Choon Tan, G. Keong Leong 
TABLE OF CONTENTS 
CHAPTER 1. Introduction to Supply Chain Management 
CHAPTER 2. Purchasing Management 
CHAPTER 3. Creating and Managing Supplier Relationships 
CHAPTER 4. Ethical and Sustainable Sourcing 
CHAPTER 5. Demand Forecasting 
CHAPTER 6. Resource Planning Systems 
CHAPTER 7. Inventory Management 
CHAPTER 8. Process Management—Lean and Six Sigma in the S...
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Test Bank for Information Technology for Management, 12th Edition by Efraim Turban
- Exam (elaborations) • 741 pages • 2023
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Test Bank for Information Technology for Management: Driving Digital Transformation to Increase Local and Global Performance, Growth and Sustainability, 12th Edition 12e by Efraim Turban, Carol Pollard, Gregory Wood. Full Chapters test bank are included - Chapter 1 to 14 
 
CHAPTER 1: Digital Transformation Disrupts Companies, Competition, and Careers Locally and Globally 
Introduction 
1.1 Doing Business in the On-Demand and Sharing Economies 
1.2 Business Process Improvement and Competition 
1...
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MNM3712 ASSIGNMENT 4 SEMETSER 1 2024 The Grand Barbershop knows that customer loyalty can help the business boom in the best of times, but that it can also help the business survive through tough or challenging times. The Grand Barbershop wants to retain
- Essay • 12 pages • 2024
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MNM3712 ASSIGNMENT 4 SEMETSER 1 2024 
 
The Grand Barbershop knows that customer loyalty can help the business boom in the best of times, but that it can also help the business survive through tough or challenging times. The Grand Barbershop wants to retain their loyal customers and wants to attract new customers. The Grand Barbershop wants to create a customer relationship Management (CRM) plan for their business, but the owner is unsure about the implementation of certain steps. Your task is t...
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RSK2601 MCQ EXAM PACK 2024
- Exam (elaborations) • 183 pages • 2023
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TEST BANK 
Enterprise Risk Management 
S - The Marketplace to Buy and Sell your Study Material 
1 
RSK2601 TEST BANK 
Question 1 
Which one of the following is a benefit of effective risk and opportunity management? 
1) Improved profit certainty 
2) Increased shareholder value 
3) Increased stakeholder confidence Correct option 3 
4) Lower economic returns 
Explanation 
Improved cost certainty, sustainable shareholder value, increased stakeholder confidence and 
higher economic returns...
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D427 DATA MANAGEMENT (APPLICATIONS) QUESTIONS AND ANSWERS
- Exam (elaborations) • 73 pages • 2023
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D427 DATA MANAGEMENT (APPLICATIONS) QUESTIONS AND ANSWERS 
 
A salesperson is authorized to sell many products and a product can be sold by many salespersons. 
 
Which kind of binary relationship does this scenario describe? 
 
A One-to-one 
B One-to-many 
C One-to-one binary 
D Many-to-many 
 
Which kind of relationship is displayed in this entity-relationship diagram? 
 
A Many-to-many unary 
B Many-to-many binary 
C One-to-one unary 
D One-to-one binary 
 
Which kind of relationship is dis...
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MNE3701 Assignment 6 semester 2 2023
- Exam (elaborations) • 5 pages • 2023
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MNE3701 ASSIGNMENT NO 6 SEMESTER 02 2023 
 
 
 
 
1. Discuss how the owner of the small business you have visited, manages the 
business’s human resources. Do you think is there a need for improvement? If yes, 
provide recommendations for improvement. (15) 
2. Discuss how the owner of the small business you have visited, manages the 
business’s finances. Do you think is there a need for improvement? If yes, provide 
recommendations for improvement. (15) 
3. Discuss to what extent does th...
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CAS1501 Assignment 3 (QUALITY ANSWERS) Semester 1 2024
- Exam (elaborations) • 19 pages • 2024
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This document contains workings, explanations and solutions to the CAS1501 Assignment 3 (QUALITY ANSWERS) Semester 1 2024. For assistance call or us on 0.6.8..8.1.2..0.9.3.4..... Read the following CASE STUDY: 
 
CASE STUDY 
Position advertised: Head: Internal Audit 
Recruiter: Financial Recruitment 
Job Ref: JHB00521/EG 
Date posted: Thursday, 14 March 2024 
Location: SANDTON, South Africa 
Salary: R3600000 Annually 
SUMMARY: 
An esteemed company in the financial sector with shareholding listed...
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