Study guides, Class notes & Summaries

What are the different interfaces for accessing a ServiceNow Instance? - Answer--Now Platform User Interface -Service Portal -ServiceNow Mobile Classic -ServiceNow Agent What are the tree components of the Now Platform User Interface? - Answer--Banner Frame -Application Navigator -Content Frame What is a collection of users who share a common purpose? - Answer-Group Where can you locate product documentation? - A What is a collection of permissions used to grant access to different par...

(T/F) ACL evaluates condition/script and roles - Answer-True If prefix of incident needs to be changed, where should you refer? - Answer-Number Maintenance Table Which of the following is possible via an inbound action? A) Schedule a job B) Sends an email notificaiton C) Modifying existing records D) All of the above - Answer-B) Sends an email notificaiton _________ Is an Elevated Privileges. - Answer-Session As an end user, which modules of service catalog do you see? A) My requests B...

Which of these applications is available to all users? A. Change B. Incident C. Facilities D. Self-service - D. Self-service Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user? A. My Teams Work B. My Groups Work C. My Groups Tasks D. My Teams Tasks - B. My Groups Work Multiple choice, single line text, and select box are what type of elements in ServiceNow? A. Order Guides B. Request Types C. Variable Types D. Related List...

ServiceNOW CSA Graded A+ Both instances should be of the same version for customizations to work correctly. Yes What four components can be used to locate applications and modules: 1. Filter Navigator. 2. All Applications Tab. 3. Favorites Tab. 4. Your History Tab. What do you use to search for information across applications and records? Global Search What is included in your history? 1. Forms and lists accessed. 2. Catalog items. 3. Homepages visited. Roles are represented ...

ServiceNow CSA Rated A+ A group is stored in which table? Group[user group] Group[sys_user] Group[sys_user_group] Group[sys_user_group_profile] Group[sys_user_group] When does the Submit button appear on a form? When saving an old record When creating a new record When changing the reference field in an existing record When updating an existing record When creating a new record What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers You should never ...

ServiceNow CSA Exam (Certified System Administrator Exam) Questions With Complete Solutions

Servicenow CSA| 78 Pages | Questions With Complete Solutions

Servicenow CSA| 75 Pages | Questions With Complete Solutions

ServiceNow CSA Exam Questions With Complete Solutions

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