- Study guides, Class notes & Summaries

organization - correct answer systematic arrangement of people brought together to accomplish some specific purpose. 3 common characteristics of organizations - correct answer every organization has a purpose and is made up of people who are grouped in some fashion. no purpose or goal can be achieved without people making decisions to establish the purpose and performing a variety of activities to make the goal a reality. all org...

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10 pages

Written in 2023/2024

Grade A+

RealGrades

A small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually acceptable - correct answers Team -2 or more people -A shared purpose and common identity -Work interdependently/joint effort -Collective work products/services -Mutual accountbility - correct answers What are some characteristics of a team? Groups formed by a manager to help the organization accomplish its goals - correct ans...

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17 pages

Written in 2025/2026

Grade A+

RealGrades

a group of people who work together to achieve some specific purpose - correct answers organization 1) the pursuit of organizational goals efficiently and effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling the organization's resources - correct answers management "the means" to use resources--people, money, raw materials, etc., wisely and cost-effectively - correct answers efficiency "the ends" to achieve result...

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13 pages

Written in 2025/2026

Grade A+

RealGrades

operational efficiency. - correct answers Companies that seek to pursue a cost leadership strategy will most likely make organizational design decisions that emphasize - flexibility. - creativity. - operational efficiency. - speed. can withstand high turnover. - correct answers An advantage of the bureaucratic approach to organizational control is that it - elicits commitment. - can withstand high turnover. - can easily adapt to the environment. - encourages employees to be self-r...

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15 pages

Written in 2025/2026

Grade A+

RealGrades

effectiveness - correct answers Jessica was recently praised by her supervisor for displaying superior customer service during an encounter with a problem customer. This is an example of organizational: Managers supervise team members' tasks. - correct answers Which of the following is a characteristic of a traditional management approach? planning - correct answers When senior managers at Gap, Inc. decided to become the number one service-quality clothing company in the world, they wer...

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6 pages

Written in 2025/2026

Grade A+

RealGrades

1) develop culture 2) encourage innovation 3) manage change - correct answers what three things must managers do (in relation to culture, innovation, and change) personal, organizational, corporate, global - correct answers what are the 4 types of culture personality - correct answers organization's culture is like it's ______ - system of shared beliefs/values guiding behavior (internal) - set of signals of what is consider appropriate vs. inappropriate (external) - "the w...

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23 pages

Written in 2025/2026

Grade A+

RealGrades

a group of people who work together to achieve some specific purpose - correct answers Organization defined as: -the pursuit of organizational goals efficiently and effectively by -integrating the work of people through -planning, organizing, leading, and controlling the organization's resources Simply put: -the art of getting things done through people - correct answers Management to be _____________ means to use resources - people, money, raw materials, and the like - wisely and ...

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38 pages

Written in 2025/2026

Grade A+

RealGrades

Competitive Landscape - correct answer GLOBALIZATION TECHNOLOGY CHANGE COLLABORATION KNOWLEDGE MANAGEMENT GLOBALIZATION - correct answer Corporations operate worldwide, transcending national borders by tapping international markets TECHNOLOGY CHANGE - correct answer Engagement in artificial intelligence (AI) and machine learning, data protection, 5G etc. The internet can be a threat and bu...

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59 pages

Written in 2023/2024

Grade A+

RealGrades

organizational behavior - correct answer study of improving attitudes and behaviors in organizations by groups and individuals Human Resource Management - correct answer focus to see how OB principles and theories work within organizations Strategic Management - correct answer focuses on the industry characteristics and product choices that have affect on its profitability Resourced Based ...

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11 pages

Written in 2023/2024

Grade A+

RealGrades

What makes an industry attractive? (PORTER'S 5 FORCES ARE LOW) - correct answer threat of entry is low threat of substitute products is low intensity of rivalry of existing firms is low bargaining power of suppliers is low or weak buyer power is low What makes an industry unattractive? - correct answer threat of entry is high threat of substitute products is high intensity of rivalry of existing firms is high bargaining...

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9 pages

Written in 2023/2024

Grade A+

RealGrades

management - correct answer getting work done through others efficiently and effectively efficiency - correct answer getting work done with a minimum of effort, expense, or waste effectiveness - correct answer accomplishing tasks that help fulfill organizational objectives four functions of management - correct answer planning, organizing, leading, controll...

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12 pages

Written in 2023/2024

Grade A+

RealGrades

Big Projects/ systems require what four things - correct answer 1. Planning (Deciding what needs to be done and how) 2.Organizing (deciding who does what) 3.Leading (Motivating and coaching) 4. Controlling (Monitoring and adjusting) Why should we study managers - correct answer Employees work better Companies are more profitable and effective customers benefit Organization - correct answer ...

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14 pages

Written in 2023/2024

Grade A+

RealGrades

management - correct answer how a company should be structured to accomplish its goals businesses exist to - correct answer 1. serve the needs of society for g/s 2. use resources productively in creating value for customers/employees/shareholders 3. create jobs and be good citizens in the communities they serve 6 major management theories - correct answer 1. scientific management theory 2....

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17 pages

Written in 2023/2024

Grade A+

RealGrades

Define communication - correct answer The process of thoughts, ideas, and feelings with each other in commonly understandable ways One way model - correct answer Communication is viewed as a linear process going from person A and ending with person B In a one way model there is no what - correct answer Response or feedback Circular model - correct answer In...

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12 pages

Written in 2023/2024

Grade A+

RealGrades

1.1 Know the perspectives of leadership and their implications. - correct answer Romantic view: leader is the key force determining the organization's success - or lack thereof. External control: external forces - where the leader has limited influence - determine the organization's success 1.2 Know the three components of strategic management process and its four key attributes. - correct answer Analysis: strategic goals...

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17 pages

Written in 2023/2024

Grade A+

RealGrades

Globalization - correct answer the shift towards a more integrated and interdependent world economy International business - correct answer business transactions between parties from more than one country 2 facets of globalization - correct answer 1. globalization of markets 2. globalization of production Globalization of Markets Advantages - correct answer ...

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20 pages

Written in 2023/2024

Grade A+

RealGrades

Management - Getting work done through others Efficiency - Getting work done with minimum effort, expense, or waste Effectiveness - Accomplishing tasks that help fulfill organizational objectives What is the key to an organization's success? - Management Functions of Management - planning, organizing, leading, controlling Planning - -Determining organizational goals and a method or strategy for achieving them. -Companies that plan have larger profits and faster growth than comp...

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27 pages

Written in 2023/2024

Grade A+

RealGrades

Strategic management - correct answer Integrative management field that combines analysis, formulation, and implementation in the quest for competitive advantage Strategy - correct answer A set of goal-directed actions a firm takes to gain and sustain superior performance relative to competitors 1. Diagnosis of the competitive challenge 2. A guiding policy to address the competitive challenge 3. A set of coherent actions t...

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16 pages

Written in 2023/2024

Grade A+

RealGrades

Idealist Motivation - correct answer (INNOVATION) Small-business owners who are rewarded by the chance to work on something new and creative. Optimizer Motivation - correct answer (FULFILLMENT) Owners who get personal satisfaction from being business owners. Hard Worker Motivation - correct answer (CHALLENGE) Owners who thrive on the challenge of building a larger, more profitable business Ju...

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17 pages

Written in 2023/2024

Grade A+

RealGrades

We communicate best when we - correct answer (1) consider the results we want and (2) adapt our message content, tone, style, and medium to the needs of our audience. What makes a message effective? - correct answer 1. The message is clear: the writer chooses the information—and the structure and language to convey that information—that enable the reader to get the meaning that the writer intended. 2. The message is conc...

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4 pages

Written in 2023/2024

Grade A+

RealGrades

Management - correct answer is the process of working with people and resources to accomplish organizational goals. Good managers do those things both effectively and efficiently: effective - correct answer to achieve organizational goals. efficient - correct answer to achieve goals with minimal waste of resources—that is, to make the best possible use of money, time, materials, and people....

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11 pages

Written in 2023/2024

Grade A+

RealGrades