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Hospitality and Tourism chapters 1-5

  • Hospitality and Tourism chapters 1-5

  • Exam (elaborations) • 4 pages • 2023
  • Available in package deal
    • What is the Disney service model - correct answer •Start wit a smile •Eye contaxt and body language •Use respect •Welcome guests •Value the magic •Initiate guest contact •Create service solutions •End with a "thankyou" How many people are their worldwide? - correct answer 7.2 billion How many people in the world will their be by 2050? - correct answer Almost 9 billion Do people enjoy short or long vacations? - correct answer Short Do people still have an ...
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