Hospitality and Tourism (full course)

TOURISM - correct answer is the temporary movement of people to destinations outside of their normal places of work or residence, the activities undertaken during their stay and the facilities created to cater to their needs. TYPES OF TOURISM SERVICES SUPPLIES - correct answer 1. accommodations, ...

Give one example of a direct tourism job and one example of an indirect tourism realted job? - correct answer A direct job is like a face to face job. A indirect job is like the person who makes pen, they are not facing or talking to someone. What are the four components of Hospitality and Tou...

What is the Disney service model - correct answer •Start wit a smile •Eye contaxt and body language •Use respect •Welcome guests •Value the magic •Initiate guest contact •Create service solutions •End with a "thankyou" How many people are their worldwide? - correct answe...

Hospitality - correct answer a friendly welcome and treatment of guests Hospitality Industry - correct answer a group of businesses composed of establishments related to lodging and food-service management Food and Beverage Industry - correct answer businesses that perpart for their custome...

Hospitality - correct answer a friendly welcome and treatment of guests Hospitality Industry - correct answer a group of businesses composed of establishments related to lodging and food-service management Food and Beverage Industry - correct answer businesses that perpart for their custome...

c back of the house - correct answer the support areas behind the scenes in a hotel or motel, including housekeeping, laundry, engineering, and food service -also refers to individuals who operate behind the scenes to make a guests' stay pleasant and safe best practices - correct answer pro...

"Perishability " in the hotel industry refers to - correct answer the ideas that rooms aren't sold each night are wasted Corporate Philosophy - correct answer reflects the ethics, morals, fairness, and equality of an organization A "Moment of Truth" in the hospitality business is - correc...

What is the difference between a hazard and a natural disaster? - correct answer Hazard: Situation that could result in an accident or an emergency. Natural Disaster: A major adverse event resulting from natural processes of the Earth. What is OSHA? - correct answer Federal agency responsibl...

Country of Origin - correct answer country from where a person's trip originates Demand - correct answer desire for certain good or service supported by the capacity to purchase it Depression - correct answer lowest point in an economic cycle characterized by (1) reduced purchasing powe...

MARKETING'S TASK - correct answe TO PROVIDE REAL VALUE TO TARGETED CUSTOMERS, MOTIVATE PURCHASES, FULFILL CUSTOMER NEEDS, AND NEVER FOOL THE CUSTOMER. MARKETING - correct answe MARKETING IS THE PROCESS BY WHICH COMPANIES CREATE VALUE FOR CUSTOMERS AND SOCIETY, RESULTING IN STRONG CUSTOMER RELATI...