CPCU Ethics
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Ethics Ethics: CPCU-ARM Path Ethics Exam Ethics 3
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Greater North American Insurance Company appoints a Ethics apply when a law is not applicable.
panel of managers from a variety of departments to
review and assess the company's ethics. Which one of the
following statements regarding business ethics is
correct?
Anil is a new customer service representative in a busy Business ethics entail doing what is right in the context of products and services
insurance company sales department. In training, he is and relationships with stakeholders.
finding that his employer greatly values acting
professionally at all times. Anil should learn that
Managers at Greater North American Insurance Company The inherent needs of different parties.
must deal with ethical conflicts on a regular basis. Ethical
conflicts frequently arise because of
Which one of the following situations primarily represents An applicant misrepresents previous work experience to land a position.
a moral, as opposed to legal or ethical, failure?
Which one of the following statements concerning laws is Laws impose a sense of societal decency and order.
true?
Underwriter Jessica is confronted with an ethical issue Reasoned consideration of all issues surrounding a conflict.
involving an applicant. She wants to handle it ethically.
She should remember that ethical behavior is primarily
based on
The claims representatives at Insurance Company are A process by which decisions are made between right and wrong.
taking an ethics course where they are learning about
handling moral, ethical, and legal issues that may be
encountered in their profession. Morals are
, Suzie is a trainer at an insurer who is conducting a class Ethics entail knowing what to do when a situation presents more than one "right"
on ethics. Which one of the following statements is answer.
correct concerning what she needs to impress upon her
students?
Which one of the following best describes business Business ethics are, in reality, applied ethics.
ethics?
Greater North American Insurance Company encounters Ethics
a recurring claims situation in which it can choose to pay
out either of two different amounts for any given
situation, depending on the interpretation of the claim.
There are no regulations that directly address the issue.
The policy they choose to formulate will be primarily
based on which one of the following?
The sales team at Local Insurance Company receives Laws specify right and wrong behavior and are important to orderly behavior.
periodic training on insurance laws and regulations.
Which one of the following statements is correct
regarding what the sales team needs to realize?
Sadie, a new claims adjuster, was on the job just two Between two or more right answers.
months when she recognized an ethical issue. She knew
from her training that ethics concern making often
difficult decisions
Northern Continental Insurance Company interacts with The doctrine of utmost good faith obligates all parties in a contractual agreement.
its policyholders in a way that supports the doctrine of
utmost good faith. Which one of the following statements
is correct?
Due in part to its commitment to ethical standards, Do- Economic outcomes
Right Insurance Company tends to be well-regarded by
its customers, is involved in litigation less often, and
attracts a higher level of applicants for employment than
many of its competitors. These represent which one of
the following areas of ethical standards?
Mariam is new to the insurance industry and her The professional code of an association or society addresses the ethical
supervisor is urging her to join a professional association. standards and ideals that the group requires of its members.
She has looked into it and has learned that
Altruism serves the needs of the individual as well as of An altruistic manner does not preclude the opportunity to find personal rewards
society. Which one of the following statements is most for the actions taken.
true of altruism?
Which one of the following situations represents a A claims rep is compensated in part based on the number of claims he processes
potential obstacle to thinking and acting independently weekly.
for an insurance professional?