zl
p
,Solution Manual For zl zl
Management by Ricky W. Griffin 14th Edition Copyright 2026
zl zl zl zl zl zl z l zl
Chapter 1-20 zl
Chapter 01 - Managing and the Manager’s Job
zl zl zl zl zl zl zl
1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
zl zl zl zl zl zl zl zl
a. an industrial-size popcorn popper
zl zl zl zl
b. accountants and financial information
zl zl zl zl
c. the help of family members who serve as taste-testers
zl zl zl zl zl zl zl zl zl
d. a marketing campaign
zl zl zl
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment: zl zl zl zl zl zl zl zl zl zl
human, financial, physical, and information. Physical resources include raw zl zl zl zl zl zl zl zl
materials, office and production facilities, and equipment. zl zl zl zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED: zl 3/21/2025 1:31 AM zl zl
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
resource?
a. physical zl
b. financial zl
c. human zl
d. information
zl
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment: zl zl zl zl zl zl zl zl zl zl
human, financial, physical, and information. Human resources include zl zl zl zl zl zl zl
managerial talent and labor. zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 1
zl
,zl
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
3. Which of the following is an example of information resources used by Michigan State University?
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a. Faculty and administrative staff
zl zl zl zl
b. Alumni contributions and government grants
zl zl zl zl zl
c. Research reports and government publications
zl zl zl zl zl
d. Computers and campus facilities
zl zl zl zl
ANSWER: c
RATIONALE: Research reports and government publications because information resources zl zl zl zl zl zl zl
are defined as data, reports, or publications that organizations use to support zl zl zl zl zl zl zl zl zl zl zl
decision-making and operations. zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zlLO1.1 - Describe the concepts of managers and management and their zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
4. Which of the following is an example of financial resources for Shell?
zl zl zl zl zl zl zl zl zl zl zl zl
a. Drilling platform workers and corporate executives
zl zl zl zl zl zl
b. Refineries and office buildings
zl zl zl zl
c. Sales forecasts and trends in alternative energy sources
zl zl zl zl zl zl zl zl
d. Profit and stockholder investments
zl zl zl zl
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the zl zl zl zl zl zl zl zl zl
monetary assets an organization relies on to fund its operations and growth. zl zl zl zl zl zl zl zl zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl LO1.1 - Describe the concepts of managers and management and their zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
5. Which of the following is an example of human resources for the city of Chicago?
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 2
zl
,zl
a. Tax revenue and government grants
zl zl zl zl zl
b. Sanitation equipment and municipal buildings
zl zl zl zl zl
c. Police officers and municipal employees
zl zl zl zl zl
d. Economic forecasts and crime statistics
zl zl zl zl zl
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to zl zl zl zl zl zl zl zl zl
the people within an organization who contribute their skills, expertise, and zl zl zl zl zl zl zl zl zl zl
labor to its operations. zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
understood from which perspective?
zl zl zl
a. resource-based
zl
b. an ineffective process
zl zl zl
c. an inefficient process
zl zl zl
d. a conversion process
zl zl zl
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of zl zl zl zl zl zl zl zl zl zl
management is a bit more elusive. It is perhaps best understood from a zl zl zl zl zl zl zl zl zl zl zl zl
resource-based perspective. zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Understand zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
7. The primary purpose of a manager?
zl zl zl zl zl zl
a. develop organizational goals and make logical decisions
zl zl zl zl zl zl zl
b. achieve organizational goals efficiently and effectively
zl zl zl zl zl zl
c. ensure that all employees are working together effectively
zl zl zl zl zl zl zl zl
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 3
zl
p
,Solution Manual For zl zl
Management by Ricky W. Griffin 14th Edition Copyright 2026
zl zl zl zl zl zl z l zl
Chapter 1-20 zl
Chapter 01 - Managing and the Manager’s Job
zl zl zl zl zl zl zl
1. Which of the following is an example of a physical resource needed to operate the company that produces Kenny's
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
Cajun Popcorn, a "low-calorie snack with a high-voltage flavor"?
zl zl zl zl zl zl zl zl
a. an industrial-size popcorn popper
zl zl zl zl
b. accountants and financial information
zl zl zl zl
c. the help of family members who serve as taste-testers
zl zl zl zl zl zl zl zl zl
d. a marketing campaign
zl zl zl
ANSWER: a
RATIONALE: All organizations use four basic kinds of resources from their environment: zl zl zl zl zl zl zl zl zl zl
human, financial, physical, and information. Physical resources include raw zl zl zl zl zl zl zl zl
materials, office and production facilities, and equipment. zl zl zl zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Understand zl
DATE CREATED: zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED: zl 3/21/2025 1:31 AM zl zl
2. In the Women's National Basketball Association, the coaches, managers, and players are considered which type of
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
resource?
a. physical zl
b. financial zl
c. human zl
d. information
zl
ANSWER: c
RATIONALE: All organizations use four basic kinds of resources from their environment: zl zl zl zl zl zl zl zl zl zl
human, financial, physical, and information. Human resources include zl zl zl zl zl zl zl
managerial talent and labor. zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 1
zl
,zl
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
3. Which of the following is an example of information resources used by Michigan State University?
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
a. Faculty and administrative staff
zl zl zl zl
b. Alumni contributions and government grants
zl zl zl zl zl
c. Research reports and government publications
zl zl zl zl zl
d. Computers and campus facilities
zl zl zl zl
ANSWER: c
RATIONALE: Research reports and government publications because information resources zl zl zl zl zl zl zl
are defined as data, reports, or publications that organizations use to support zl zl zl zl zl zl zl zl zl zl zl
decision-making and operations. zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zlLO1.1 - Describe the concepts of managers and management and their zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
4. Which of the following is an example of financial resources for Shell?
zl zl zl zl zl zl zl zl zl zl zl zl
a. Drilling platform workers and corporate executives
zl zl zl zl zl zl
b. Refineries and office buildings
zl zl zl zl
c. Sales forecasts and trends in alternative energy sources
zl zl zl zl zl zl zl zl
d. Profit and stockholder investments
zl zl zl zl
ANSWER: d
RATIONALE: Profits and stockholder investments because financial resources refer to the zl zl zl zl zl zl zl zl zl
monetary assets an organization relies on to fund its operations and growth. zl zl zl zl zl zl zl zl zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: zl LO1.1 - Describe the concepts of managers and management and their zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
5. Which of the following is an example of human resources for the city of Chicago?
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 2
zl
,zl
a. Tax revenue and government grants
zl zl zl zl zl
b. Sanitation equipment and municipal buildings
zl zl zl zl zl
c. Police officers and municipal employees
zl zl zl zl zl
d. Economic forecasts and crime statistics
zl zl zl zl zl
ANSWER: c
RATIONALE: Police officers and municipal employees because human resources refer to zl zl zl zl zl zl zl zl zl
the people within an organization who contribute their skills, expertise, and zl zl zl zl zl zl zl zl zl zl
labor to its operations. zl zl zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Remember zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
6. The fact that managers use four classes of inputs to perform organizational processes suggests that management is best
zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl zl
understood from which perspective?
zl zl zl
a. resource-based
zl
b. an ineffective process
zl zl zl
c. an inefficient process
zl zl zl
d. a conversion process
zl zl zl
ANSWER: a
RATIONALE: Although defining the term organization is relatively simple, the concept of zl zl zl zl zl zl zl zl zl zl
management is a bit more elusive. It is perhaps best understood from a zl zl zl zl zl zl zl zl zl zl zl zl
resource-based perspective. zl
POINTS: 1
DIFFICULTY: Easy
REFERENCES: 1-1 An Introduction to Management zl zl zl zl
QUESTION TYPE: Multiple Choice
zl zl
HAS VARIABLES:
zl False
LEARNING OBJECTIVES: LO1.1 - Describe the concepts of managers and management and their
zl zl zl zl zl zl zl zl zl zl zl
importance to contemporary organizations. zl zl zl
ACCREDITING STANDARDS: Technology zl z l
KEYWORDS: Bloom's: Understand zl
DATE CREATED:zl 3/21/2025 12:32 AM zl zl
DATE MODIFIED:
zl 3/21/2025 1:31 AM zl zl
7. The primary purpose of a manager?
zl zl zl zl zl zl
a. develop organizational goals and make logical decisions
zl zl zl zl zl zl zl
b. achieve organizational goals efficiently and effectively
zl zl zl zl zl zl
c. ensure that all employees are working together effectively
zl zl zl zl zl zl zl zl
Copyright Cengage Learning. Powered by Cognero.
zl zl zl zl zl Page 3
zl
