TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
Minimal Encouragers - (ANSWER)Sounds to let the caller know you are still there such as: ok, all right, I
see
ALI - (ANSWER)Automatic Location Identification
Console - (ANSWER)A device used to operate remote radio equipment with controls for radios, CAD, and
9-1-1
FCC - (ANSWER)The ____________________ sets limits for radio output power, antenna height, and
frequency usage
1990 - (ANSWER)The American's with Disabilities Act was passed in
Apply direct pressure to the wound - (ANSWER)If the victim is suffering from serious bleeding, direct the
caller to _____________________.
Communication - (ANSWER)Any type of system in which electric or electromagnetic signals are used to
transmit information is known as ________________.
150 - (ANSWER)In general people speak at approximately ____________________ words per minute
Where - (ANSWER)Most important piece of information for telecommunicators
Hearing - (ANSWER)The psychological condition of listening
sedentary - (ANSWER)Dispatching is a(n) _______________________________ job
GC 572.051 - (ANSWER)Government code ________________________ addresses ethical violations of
public servants
,TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
incident commander - (ANSWER)The person in charge of of a NIMS incident is
the____________________________
Radio frequencies for department/call center - (ANSWER)Being knowledgeable about FCC requirements
includes knowing the _______________.
Maps - (ANSWER)A telecommunicator will be able to demonstrate the methods for using
_____________________ and recorders
Considerations and guidelines - (ANSWER)If the call is dealing with children or the elderly, there are
special ____________________.
American Disabilities act - (ANSWER)ADA stands for:
cordless phone - (ANSWER)These phones are hard wired but callers have the ability to walk around with
the handset
Mission Statement - (ANSWER)This addresses what an organization is going to do and who the
organization is serving
50% - (ANSWER)By human nature we recall ________________________ of what we are told
immediately
Gossip - (ANSWER)A trait that does not lead to ethical decision making
Public interest - (ANSWER)The principal of public service that says a public office is a trust to be used
only to advance public interests not personal gain is
,TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
Jumping to conclusions - (ANSWER)Is a barrier to good listening
Ocean - (ANSWER)The correct American Law Enforcement phonetic for the letter "O"
sexual harassment - (ANSWER)A common example of unethical behavior
understanding - (ANSWER)a trait or quality of a good telecommunicator
2004 - (ANSWER)The National Incident Management system was developed in
cumulative stress - (ANSWER)Persistent cynicism is a sign of
Baudot - (ANSWER)These are the standard tones used in TDD machines
routine - (ANSWER)a regular course of procedure
make/model - (ANSWER)what the "m" in CYMBALS stands for
physical - (ANSWER)Ulcers, insomnia, and heart disease are _________________________ symptoms of
stress
"WM, red hair, LSW black hat, black shirt, blue jean shorts" - (ANSWER)A white male suspect with red
hair, blue jean shorts, black shirt, black hat should be broadcast as
42 U.S.C. §1983 - (ANSWER)This federal law allows lawsuits against local, state, or federal governments
Bell - (ANSWER)The first telephone call was placed in 1876 by:
, TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
Myocardial infarction (Heart attack) - (ANSWER)The EMS acronym MI stands for
medium - (ANSWER)In the communication cycle the method which allows communication to occur is
the
Stress - (ANSWER)This is the physical response of the body that occurs whenever we must adapt to
changing conditions
Having a history of mental illness - (ANSWER)Which of the following is a risk factor for Post Traumatic
Stress Disorder?
NCIC/TCIC Operator - (ANSWER)This person is responsible for processing requests for wanted, stolen,
and criminal history checks
Deliver the information via phone or written communication - (ANSWER)To disseminate facts means to
______________.
notes or flip cards, supervisors, training manuals or handbooks - (ANSWER)A telecommunicator should
know which resources are available in their agency's communications department/center. These
resources may include:
VOIP - (ANSWER)Calls made through the internet are considered ________________ calls
burglary - (ANSWER)When someone enters into a garage and steals lawn equipment it is
Good Samaritan Law - (ANSWER)A statute that exists to protect volunteer rescuers or responders from
negligence is
UPDATE | RATED 100% CORRECT
Minimal Encouragers - (ANSWER)Sounds to let the caller know you are still there such as: ok, all right, I
see
ALI - (ANSWER)Automatic Location Identification
Console - (ANSWER)A device used to operate remote radio equipment with controls for radios, CAD, and
9-1-1
FCC - (ANSWER)The ____________________ sets limits for radio output power, antenna height, and
frequency usage
1990 - (ANSWER)The American's with Disabilities Act was passed in
Apply direct pressure to the wound - (ANSWER)If the victim is suffering from serious bleeding, direct the
caller to _____________________.
Communication - (ANSWER)Any type of system in which electric or electromagnetic signals are used to
transmit information is known as ________________.
150 - (ANSWER)In general people speak at approximately ____________________ words per minute
Where - (ANSWER)Most important piece of information for telecommunicators
Hearing - (ANSWER)The psychological condition of listening
sedentary - (ANSWER)Dispatching is a(n) _______________________________ job
GC 572.051 - (ANSWER)Government code ________________________ addresses ethical violations of
public servants
,TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
incident commander - (ANSWER)The person in charge of of a NIMS incident is
the____________________________
Radio frequencies for department/call center - (ANSWER)Being knowledgeable about FCC requirements
includes knowing the _______________.
Maps - (ANSWER)A telecommunicator will be able to demonstrate the methods for using
_____________________ and recorders
Considerations and guidelines - (ANSWER)If the call is dealing with children or the elderly, there are
special ____________________.
American Disabilities act - (ANSWER)ADA stands for:
cordless phone - (ANSWER)These phones are hard wired but callers have the ability to walk around with
the handset
Mission Statement - (ANSWER)This addresses what an organization is going to do and who the
organization is serving
50% - (ANSWER)By human nature we recall ________________________ of what we are told
immediately
Gossip - (ANSWER)A trait that does not lead to ethical decision making
Public interest - (ANSWER)The principal of public service that says a public office is a trust to be used
only to advance public interests not personal gain is
,TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
Jumping to conclusions - (ANSWER)Is a barrier to good listening
Ocean - (ANSWER)The correct American Law Enforcement phonetic for the letter "O"
sexual harassment - (ANSWER)A common example of unethical behavior
understanding - (ANSWER)a trait or quality of a good telecommunicator
2004 - (ANSWER)The National Incident Management system was developed in
cumulative stress - (ANSWER)Persistent cynicism is a sign of
Baudot - (ANSWER)These are the standard tones used in TDD machines
routine - (ANSWER)a regular course of procedure
make/model - (ANSWER)what the "m" in CYMBALS stands for
physical - (ANSWER)Ulcers, insomnia, and heart disease are _________________________ symptoms of
stress
"WM, red hair, LSW black hat, black shirt, blue jean shorts" - (ANSWER)A white male suspect with red
hair, blue jean shorts, black shirt, black hat should be broadcast as
42 U.S.C. §1983 - (ANSWER)This federal law allows lawsuits against local, state, or federal governments
Bell - (ANSWER)The first telephone call was placed in 1876 by:
, TCOLE TELECOMMUNICATOR 1013 REVIEW I | QUESTIONS AND ANSWERS | 2025/2026
UPDATE | RATED 100% CORRECT
Myocardial infarction (Heart attack) - (ANSWER)The EMS acronym MI stands for
medium - (ANSWER)In the communication cycle the method which allows communication to occur is
the
Stress - (ANSWER)This is the physical response of the body that occurs whenever we must adapt to
changing conditions
Having a history of mental illness - (ANSWER)Which of the following is a risk factor for Post Traumatic
Stress Disorder?
NCIC/TCIC Operator - (ANSWER)This person is responsible for processing requests for wanted, stolen,
and criminal history checks
Deliver the information via phone or written communication - (ANSWER)To disseminate facts means to
______________.
notes or flip cards, supervisors, training manuals or handbooks - (ANSWER)A telecommunicator should
know which resources are available in their agency's communications department/center. These
resources may include:
VOIP - (ANSWER)Calls made through the internet are considered ________________ calls
burglary - (ANSWER)When someone enters into a garage and steals lawn equipment it is
Good Samaritan Law - (ANSWER)A statute that exists to protect volunteer rescuers or responders from
negligence is
