Complete testbank for Organizational Behavior 16th Edition by Robbins Judge /all chapters covered

,Table of Contents x@ x@


Part 1: Introduction
x@ x@


Chapter 1: What Is Organizational Behavior
x@ x@ x@ x@ x@


? Part 2: The Individual
x@ x@ x@ x@


Chapter 2: Diversity in Organizations
x@ x@ x@ x@ x


@Chapter 3: Attitudes and Job Satisfact
x@ x@ x@ x@ x@


ion Chapter 4: Emotions and Moods
x@ x@ x@ x@ x@ x


@Chapter 5: Personality and Values
x@ x@ x@ x@


Chapter 6: Perception and Individual Decision Makin
x@ x@ x@ x@ x@ x@


g Chapter 7: Motivation Concepts
x@ x@ x@ x@


Chapter 8: Motivation: From Concepts to Application
x@ x@ x@ x@ x@ x@


s Part 3: The Group
x@ x@ x@ x@


Chapter 9: Foundations of Group Behavior
x@ x@ x@ x@ x@ x@


Chapter 10: Understanding Work Teams C
x@ x@ x@ x@ x@


hapter 11: Communication
x@ x@


Chapter 12: Leadership Chap
x@ x@ x@


ter 13: Power and Politics
x@ x@ x@ x@


Chapter 14: Conflict and Negotiation
x@ x@ x@ x@ x@


Part 4: The Organization System
x@ x@ x@ x@


Chapter 15: Foundations of Organization Structure Ch
x@ x@ x@ x@ x@ x@


apter 16: Organizational Culture
x@ x@ x@


Chapter 17: Human Resource Policies and Practices Ch
x@ x@ x@ x@ x@ x@ x@


apter 18: Organizational Change and Stress Management
x@ x@ x@ x@ x@ x@

,Organizational Behavior, 16e (Robbins/Judge) Ch x@ x@ x@ x@


apter 1 What Is Organizational Behavior?
x@ x @ x@ x@ x@




1) are defined as people who oversee the activities of others and who are responsible for a
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


ttaining goals in organizations.
x@ x@ x@


A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
x@Answer: B x@




2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


global warming project and decides what tasks related to creating awareness about the issue need to b
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


e done. In addition, she is also deciding which members of her team will work on engaging with the p
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


ublic and which will work on lobbying with the government. She is also assigning people as team me
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


mbers to ensure that tasks are undertaken on time. Which of the following categories of functions is
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


Mitchell undertaking? x@


A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
x@ x@




3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an il
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


literacy project. During the project, she needs to motivate team members to attain their project miles
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


tones and direct them through different phases of the project. Which of the following kinds of func
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


tions will these tasks be covered under?
x@ x@ x@ x@ x@ x@


A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leading x


@Answer: x@


E

4) Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia". S
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


he recently faced a glitch when the campaign could not be launched publicly according to schedule.
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


Torres monitored the schedule to find the cause of the delay, before speeding up the implementation
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


process by allocating more members for the implementation phase. By doing this, which of the followi
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


ng functions is she performing?
x@ x@ x@ x@


A) controlling
B) planning
C) formulating
D) leading
E) organizing

, Answer: A x @


5) Which of the following functions do managers undertake as part of planning functions?
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


A) defining an organization's goals x@ x@ x@


B) implementing strategies for achieving goals x@ x@ x@ x@


C) executing plans to integrate activities x@ x@ x@ x@


D) accomplishing goals of a project x@ x@ x@ x@


E) employing strategies to coordinate tas x@ x@ x@ x@


ks Answer: A
x@ x @




6) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


the plant may be termed as a .
x@ x@ x@ x@ x@ x@


A) leader
B) figurehead
C) resource allocator x@


D) negotiator
E) disturbance handler x@


Answer: B
x@ x@




7) Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new p
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


roduct in the market. Her work in the next few weeks involves sharing knowledge about the product
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


with her team members. She will also need to inspire them to reach their sales targets, and clarify an
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


y doubts about the new product. Which of the following roles is Ortiz playing?
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiator
Answer:
x@ x @


A

8) Regina George works as a campaign manager in a not-for-
x@ x@ x@ x@ x@ x@ x@ x@ x@


profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networ
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


king with managers who are working on the issue of food safety. Through her network of contacts, she
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x


@strives to gain information about the stakeholders in the food industry and other lobby groups. Which
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


of the following roles is George most likely to be playing according to Mintzberg's classification of ma
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


nagerial roles? x@


A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resource allocato x@


r Answer: C
x@ x@




9) Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming li
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


ne of winter clothing. She is currently researching online to know what is in vogue this season. In addit
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


ion, she is also networking with contacts from the press and fashion magazine editors to understand th
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


e changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzbe
x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@ x@


rg's classification of managerial roles?
x@ x@ x@ x@


A) figurehead
B) leader
C) symbol head x@


D) monitor
E) spokesperson