Emory ISOM 351 Walton Final Exam
Questions With Outlined Answers
\Q\.process management - ANSWERS✔-the art and science of analyzing, measuring, and
optimizing business processes
\Q\.process management matters because - ANSWERS✔-organizations must be able to
consistently execute their processes to deliver value to their customers
\Q\.start to finish time - ANSWERS✔-time it takes one unit from start to finish, total work
content
\Q\.cycle time - ANSWERS✔-time between units being finished, completion rate
\Q\.design capacity - ANSWERS✔-max amount of work per time period assuming no constraints
\Q\.effective capacity - ANSWERS✔-actual amount of work per time period
\Q\.bottleneck - ANSWERS✔-process step that limits output, rate limiting step
\Q\.utilization rate - ANSWERS✔-actual output divided by design capacity
\Q\.idle time - ANSWERS✔-time when work is not being processed
, \Q\.Gantt charts - ANSWERS✔-- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources, suggest areas for
improvement
\Q\.what is the relationship between cycle time and capacity - ANSWERS✔-- Cycle time is the
bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the rate limiting
step
- Capacity of the system can be calculated by taking the total hours divided by the cycle time
(Design Capacity) and for Effective Capacity, you need to subtract by the STF time first and then
divide by the cycle time and add one at the end
\Q\.process metrics - ANSWERS✔-- how long: stf time, throughput time, cycle time
- how many: design and effective capacity
- how much used: utilization
\Q\.batch size - ANSWERS✔-number of units that move together as a group
\Q\.setup time - ANSWERS✔-time needed to prepare to execute a process
\Q\.raw materials inventory - ANSWERS✔-materials consumed by a process before any
transformation takes place
\Q\.work in process inventory - ANSWERS✔-materials in some intermediate state of processing
\Q\.finished goods inventory - ANSWERS✔-materials that are fully processed and ready to be
delivered
Questions With Outlined Answers
\Q\.process management - ANSWERS✔-the art and science of analyzing, measuring, and
optimizing business processes
\Q\.process management matters because - ANSWERS✔-organizations must be able to
consistently execute their processes to deliver value to their customers
\Q\.start to finish time - ANSWERS✔-time it takes one unit from start to finish, total work
content
\Q\.cycle time - ANSWERS✔-time between units being finished, completion rate
\Q\.design capacity - ANSWERS✔-max amount of work per time period assuming no constraints
\Q\.effective capacity - ANSWERS✔-actual amount of work per time period
\Q\.bottleneck - ANSWERS✔-process step that limits output, rate limiting step
\Q\.utilization rate - ANSWERS✔-actual output divided by design capacity
\Q\.idle time - ANSWERS✔-time when work is not being processed
, \Q\.Gantt charts - ANSWERS✔-- used to visualize process characteristics
- show activities, resources, duration, sequence
- helpful to locate the bottleneck, determine over/underutilized resources, suggest areas for
improvement
\Q\.what is the relationship between cycle time and capacity - ANSWERS✔-- Cycle time is the
bottleneck's time to perform its activity
- The cycle time determines the capacity of the system—bc the bottleneck is the rate limiting
step
- Capacity of the system can be calculated by taking the total hours divided by the cycle time
(Design Capacity) and for Effective Capacity, you need to subtract by the STF time first and then
divide by the cycle time and add one at the end
\Q\.process metrics - ANSWERS✔-- how long: stf time, throughput time, cycle time
- how many: design and effective capacity
- how much used: utilization
\Q\.batch size - ANSWERS✔-number of units that move together as a group
\Q\.setup time - ANSWERS✔-time needed to prepare to execute a process
\Q\.raw materials inventory - ANSWERS✔-materials consumed by a process before any
transformation takes place
\Q\.work in process inventory - ANSWERS✔-materials in some intermediate state of processing
\Q\.finished goods inventory - ANSWERS✔-materials that are fully processed and ready to be
delivered
