MNO 3370 Final questions n answers
2025/2026 latest update
When it comes to conflict, the highest performing teams should - correct answer ✔✔encourage
conflict about tasks, not personalities
When it comes to making decisions, teams are - correct answer ✔✔
When it comes to creativity, teams are - correct answer ✔✔less creative
The most commonly cited problem with regard to teamwork is - correct answer ✔✔sustaining
motivation
When it comes to floor time in a typical 8-person meeting room - correct answer ✔✔3 people
do over 75% of the talking
The most important skills that team members need to have are - correct answer ✔✔task and
people skills
All of the following can minimize the "free rider" problem in teams except - correct answer
✔✔increasing the size of the team
An essential condition for high performance is - correct answer ✔✔a shared goal, goal
interdependence is highly important
The reason teams fail is because - correct answer ✔✔they do not know to deal with each other,
or conflict.
,Team - correct answer ✔✔consists of two or more people who work interdependently over
some time period to accomplish common goals related to some task-oriented purpose.
Team Types - correct answer ✔✔impact how conflict is handled, what people are needed, how
people communicate
Dimensions of Team Types - correct answer ✔✔Skill Differentiation, Authority differentiation,
temporal stability
Skill differentiation - correct answer ✔✔who preforms various tasks. Low skill diff. means
everyone preforms the same tasks, everyone knows how to do the same things ex) bankers.
High means everyone has different skills and preforms different tasks.
Authority differentiation - correct answer ✔✔very clear who the leader is, who makes the
decisions. Low= self managed team, everyone has the same roles. High= clear leader amongst
the group
Temporal stability - correct answer ✔✔The length of time that team members must work
together. high= they don't expect the team to dissolve. Low- do not have to see the team
anymore after task is finished. Structural linkages may be short term or long-lasting.
1st stage of teams: Forming - correct answer ✔✔forming- members try to understand the
boundaries in their teams. Testing the waters, people trying to establish the foundation.
Stage 2: storming - correct answer ✔✔members are committed to their own ideas they bring to
their team. Trying to convince other people of your idea
Stage 3: norming - correct answer ✔✔members realize they need to work together to
accomplish team goals- cooperation. Start to give up your own ideas and conform to the norm.
, Stage 4- performing - correct answer ✔✔members are comfortable working within their roles-
makes progress toward goals.
Stage 5: adjourning - correct answer ✔✔members experience emotions as they ultimately have
to separate from the team. This happens in low temporal stability teams.
Between the Forming and storming stage - correct answer ✔✔Need a team charter/team
contract here so they could quickly move from storming to norming, if a team has high
authority differentiation, leader tells you what to do.
Punctuated equilibrium - correct answer ✔✔The point that you realize you actually have to do
work is the punctuated equilibrium.
Advantages- when you realize that things need to start happening, you're work tends to be
more focused, work is more creative and you tend to work more efficiently.
Less linear fashion
Milestones - correct answer ✔✔things that trigger you to start the work
Task interdependence - correct answer ✔✔how much can you rely on other team members to
finish the project. Low level- every member knows they can rely on others in the group. High-
require a distinct degree of coordination, information-sharing and collaboration across task
interfaces
Pooled interdependence - correct answer ✔✔every member does their own thing and puts it all
together into one doc. Lowest degree, done independently and then piled together.
Advantage- it saves time, efficient. Disadvantage- not cohesive. Good to follow for low skill
differentiation bc it doesn't really matter that much
2025/2026 latest update
When it comes to conflict, the highest performing teams should - correct answer ✔✔encourage
conflict about tasks, not personalities
When it comes to making decisions, teams are - correct answer ✔✔
When it comes to creativity, teams are - correct answer ✔✔less creative
The most commonly cited problem with regard to teamwork is - correct answer ✔✔sustaining
motivation
When it comes to floor time in a typical 8-person meeting room - correct answer ✔✔3 people
do over 75% of the talking
The most important skills that team members need to have are - correct answer ✔✔task and
people skills
All of the following can minimize the "free rider" problem in teams except - correct answer
✔✔increasing the size of the team
An essential condition for high performance is - correct answer ✔✔a shared goal, goal
interdependence is highly important
The reason teams fail is because - correct answer ✔✔they do not know to deal with each other,
or conflict.
,Team - correct answer ✔✔consists of two or more people who work interdependently over
some time period to accomplish common goals related to some task-oriented purpose.
Team Types - correct answer ✔✔impact how conflict is handled, what people are needed, how
people communicate
Dimensions of Team Types - correct answer ✔✔Skill Differentiation, Authority differentiation,
temporal stability
Skill differentiation - correct answer ✔✔who preforms various tasks. Low skill diff. means
everyone preforms the same tasks, everyone knows how to do the same things ex) bankers.
High means everyone has different skills and preforms different tasks.
Authority differentiation - correct answer ✔✔very clear who the leader is, who makes the
decisions. Low= self managed team, everyone has the same roles. High= clear leader amongst
the group
Temporal stability - correct answer ✔✔The length of time that team members must work
together. high= they don't expect the team to dissolve. Low- do not have to see the team
anymore after task is finished. Structural linkages may be short term or long-lasting.
1st stage of teams: Forming - correct answer ✔✔forming- members try to understand the
boundaries in their teams. Testing the waters, people trying to establish the foundation.
Stage 2: storming - correct answer ✔✔members are committed to their own ideas they bring to
their team. Trying to convince other people of your idea
Stage 3: norming - correct answer ✔✔members realize they need to work together to
accomplish team goals- cooperation. Start to give up your own ideas and conform to the norm.
, Stage 4- performing - correct answer ✔✔members are comfortable working within their roles-
makes progress toward goals.
Stage 5: adjourning - correct answer ✔✔members experience emotions as they ultimately have
to separate from the team. This happens in low temporal stability teams.
Between the Forming and storming stage - correct answer ✔✔Need a team charter/team
contract here so they could quickly move from storming to norming, if a team has high
authority differentiation, leader tells you what to do.
Punctuated equilibrium - correct answer ✔✔The point that you realize you actually have to do
work is the punctuated equilibrium.
Advantages- when you realize that things need to start happening, you're work tends to be
more focused, work is more creative and you tend to work more efficiently.
Less linear fashion
Milestones - correct answer ✔✔things that trigger you to start the work
Task interdependence - correct answer ✔✔how much can you rely on other team members to
finish the project. Low level- every member knows they can rely on others in the group. High-
require a distinct degree of coordination, information-sharing and collaboration across task
interfaces
Pooled interdependence - correct answer ✔✔every member does their own thing and puts it all
together into one doc. Lowest degree, done independently and then piled together.
Advantage- it saves time, efficient. Disadvantage- not cohesive. Good to follow for low skill
differentiation bc it doesn't really matter that much
