BCOR 370 WVU EXAM 1 HOUGHTON.
Perfect Prep for Every Paper | Precision in Every Answer!
Organization - Answer: A systematic arrangement of people to accomplish some
specific purpose
Why do we have organizations? - Answer: -efficiency; to accomplish specific objectives
-serve society
-provide careers
How do organizations accomplish their objectives? - Answer: -Basic framework of
management
-Decision Making
Basic Framework of Management - Answer: -Planning
-Organizing
-Leading
-Controlling
Management - Answer: The process of achieving goals, effectively and efficiently
through, and with other people.
What is scientific management? - Answer: The use of the scientific method to
determine the "one best way" to perform a job or task
Frederick Taylor - Answer: "The Father of Scientific Management"
-wrote the first management textbook
Frank and Lilian Gilbreth - Answer: Used scientific management:
-motion studies
-Brick laying example
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
, What is the Legacy of Scientific Management? - Answer: -Fast efficient assembly lines
-techniques used from fast food to surgery
-job design, selection, training
During the 1920's and 1930's... - Answer: Management is dominated by "efficiency
experts" concentrating on efficiency and productivity above all else
What do you see as some of the problems with this approach to management? -
Answer: Emphasis on productivity and profitability resulted in unhappy workers, labor
unions and strikes
Bureaucracy - Answer: An organization design marked by specialization, division of
labor, authority hierarchies and formal rules and procedures
Max Weber - Answer: Observed that the bureaucracy was the dominant organization
type because it was the most efficient
Mary Parker Follett - Answer: Wrote about human factors in the work place
Elton Mayo - Answer: The Hawthorne Studies
The Hawthorne Effect - Answer: Money is less a factor in determinig output than group
standards, sentiment and security
-realized thee importance of individual needs, goals, expectations
-Began to apply techniques from psychology and sociology to understanding individuals
in the work place
Decision Making - Answer: A process of identifying and selecting a course of action to
solve a problem
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
Perfect Prep for Every Paper | Precision in Every Answer!
Organization - Answer: A systematic arrangement of people to accomplish some
specific purpose
Why do we have organizations? - Answer: -efficiency; to accomplish specific objectives
-serve society
-provide careers
How do organizations accomplish their objectives? - Answer: -Basic framework of
management
-Decision Making
Basic Framework of Management - Answer: -Planning
-Organizing
-Leading
-Controlling
Management - Answer: The process of achieving goals, effectively and efficiently
through, and with other people.
What is scientific management? - Answer: The use of the scientific method to
determine the "one best way" to perform a job or task
Frederick Taylor - Answer: "The Father of Scientific Management"
-wrote the first management textbook
Frank and Lilian Gilbreth - Answer: Used scientific management:
-motion studies
-Brick laying example
1
APPHIA - Crafted with Care and Precision for Academic Excellence.
, What is the Legacy of Scientific Management? - Answer: -Fast efficient assembly lines
-techniques used from fast food to surgery
-job design, selection, training
During the 1920's and 1930's... - Answer: Management is dominated by "efficiency
experts" concentrating on efficiency and productivity above all else
What do you see as some of the problems with this approach to management? -
Answer: Emphasis on productivity and profitability resulted in unhappy workers, labor
unions and strikes
Bureaucracy - Answer: An organization design marked by specialization, division of
labor, authority hierarchies and formal rules and procedures
Max Weber - Answer: Observed that the bureaucracy was the dominant organization
type because it was the most efficient
Mary Parker Follett - Answer: Wrote about human factors in the work place
Elton Mayo - Answer: The Hawthorne Studies
The Hawthorne Effect - Answer: Money is less a factor in determinig output than group
standards, sentiment and security
-realized thee importance of individual needs, goals, expectations
-Began to apply techniques from psychology and sociology to understanding individuals
in the work place
Decision Making - Answer: A process of identifying and selecting a course of action to
solve a problem
2
APPHIA - Crafted with Care and Precision for Academic Excellence.
