SHP FINAL EXAM WITH CORRECT
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
1 week prior - ANSWERS-When should you reconcile on
hand equipment prior to an Inventory Audit with your FSM?
False - ANSWERS-Your on-hand number will be correct if you
physically add equipment to an account, but you do not add
the equipment through the MTM or Data Entry.
Lost/Found equipment - ANSWERS-What is the most
important Metric/KPI that Field Service is monitoring to
ensure that your Inventory Management is accurate?
On hand number - ANSWERS-What is the most important
number to keep track of?
, False - ANSWERS-As a last case scenario you can use the
reconciliation tab in MTM as a "fix" for your on hand
inventory numbers.
Help.vivint.com - ANSWERS-What website would help you
fix a discrepancy on a Service #, i.e., the wrong part was
added/pulled to/from the customer account?
Between 6"(15cm) and 2'(61cm) from floor - ANSWERS-
When installing a Dw21, where is the approved location for
the sensor
Provided double sided tape - ANSWERS-When installing a
dw11 on a vinyl or metal frame, what should primarily use
to mount the sensor
Beans & wire caps - ANSWERS-Which of the following
materials can you use to group multiple ground terminals in
a takeover.
Smoke detector - ANSWERS-Which of the following sensors
are you not allowed to program using a translator
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST ALREADY
GRADED A+ 2025 – 2026
1 week prior - ANSWERS-When should you reconcile on
hand equipment prior to an Inventory Audit with your FSM?
False - ANSWERS-Your on-hand number will be correct if you
physically add equipment to an account, but you do not add
the equipment through the MTM or Data Entry.
Lost/Found equipment - ANSWERS-What is the most
important Metric/KPI that Field Service is monitoring to
ensure that your Inventory Management is accurate?
On hand number - ANSWERS-What is the most important
number to keep track of?
, False - ANSWERS-As a last case scenario you can use the
reconciliation tab in MTM as a "fix" for your on hand
inventory numbers.
Help.vivint.com - ANSWERS-What website would help you
fix a discrepancy on a Service #, i.e., the wrong part was
added/pulled to/from the customer account?
Between 6"(15cm) and 2'(61cm) from floor - ANSWERS-
When installing a Dw21, where is the approved location for
the sensor
Provided double sided tape - ANSWERS-When installing a
dw11 on a vinyl or metal frame, what should primarily use
to mount the sensor
Beans & wire caps - ANSWERS-Which of the following
materials can you use to group multiple ground terminals in
a takeover.
Smoke detector - ANSWERS-Which of the following sensors
are you not allowed to program using a translator
