NHA CCMA
QUESTIONS AND
CORRECT
ANSWERS LATEST
UPDATE 2025/2026
Document witness statements in the incident report. - ✔✔-A medical assistant is
filling out an incident report following exposure to a patient's blood. Which of the
following actions should the assistant
,take?
Submit the incident report to the front desk.
Include a copy of the incident report in the patient's health record.
Document witness statements in the incident report.
Document the incident report in pencil for easy editing.
Cultural differences - ✔✔-A patient's inability to trust health care workers is an
example of which of the following barriers in health care?
Language
Boundaries
Cultural competence
Cultural differences
Apply a thin ribbon of ointment along the conjunctival sac. - ✔✔-A medical
assistant is administering eye ointment to a patient. Which of the following
actions should the assistant take?
Hold the ointment tube parallel to and above the patient's eye
Apply a thin ribbon of ointment along the conjunctival sac.
Apply the ointment from the outer canthus to the inner canthus.
Have the patient keep their eye open after application.
Providers must show they are using electronic health record (EHR) systems in
ways that can be measured significantly in both quantity and
quality. - ✔✔-Which of the following statements explains the purpose of
Meaningful Use guidelines?
Providers must show they are using electronic health record (EHR) systems in
ways that only quality can be measured.
Providers must show they are using electronic health record (EHR) systems in
ways that only quantity of care can be measured.
Providers must show they are using electronic health record (EHR) systems in
ways that can be measured significantly in both quantity and
quality.
Providers must show they are using electronic health record (EHR) systems in
ways that show quantity of care does not impact quality
, measurement.
OSHA - ✔✔-A medical assistant notices that the medical office is not providing
personal protective equipment (PPE) for staff. Which of the following regulatory
agencies should the assistant contact?
OSHA
CLIA
The Joint Commission (TjC)
Department of Health and Human Services'
Patient navigators - ✔✔-Which of the following clinical roles identifies patient
needs and barriers, assists with coordination of care, and assists patients with
finding community resources?
Coders
Patient navigators
Billers
Medical laboratory assistant
33 Ib - ✔✔-A medical assistant is caring for an infant who weighs 15 kg. How
many pounds does the infant weigh?
12.8 1b
6.82 Ib
33 Ib
17 Ib
Abstracting - ✔✔-A medical assistant is viewing a patient's medical record to
determine which diagnosis and procedure codes should be used for billing
purposes.
Which of the following describes this process?
Auditing
Reviewing
Unbundling
Abstracting
Keep the patient hooked up to the machine and notify the provider immediately. -
✔✔-A medical assistant is performing an EKG for a patient and notes a
QUESTIONS AND
CORRECT
ANSWERS LATEST
UPDATE 2025/2026
Document witness statements in the incident report. - ✔✔-A medical assistant is
filling out an incident report following exposure to a patient's blood. Which of the
following actions should the assistant
,take?
Submit the incident report to the front desk.
Include a copy of the incident report in the patient's health record.
Document witness statements in the incident report.
Document the incident report in pencil for easy editing.
Cultural differences - ✔✔-A patient's inability to trust health care workers is an
example of which of the following barriers in health care?
Language
Boundaries
Cultural competence
Cultural differences
Apply a thin ribbon of ointment along the conjunctival sac. - ✔✔-A medical
assistant is administering eye ointment to a patient. Which of the following
actions should the assistant take?
Hold the ointment tube parallel to and above the patient's eye
Apply a thin ribbon of ointment along the conjunctival sac.
Apply the ointment from the outer canthus to the inner canthus.
Have the patient keep their eye open after application.
Providers must show they are using electronic health record (EHR) systems in
ways that can be measured significantly in both quantity and
quality. - ✔✔-Which of the following statements explains the purpose of
Meaningful Use guidelines?
Providers must show they are using electronic health record (EHR) systems in
ways that only quality can be measured.
Providers must show they are using electronic health record (EHR) systems in
ways that only quantity of care can be measured.
Providers must show they are using electronic health record (EHR) systems in
ways that can be measured significantly in both quantity and
quality.
Providers must show they are using electronic health record (EHR) systems in
ways that show quantity of care does not impact quality
, measurement.
OSHA - ✔✔-A medical assistant notices that the medical office is not providing
personal protective equipment (PPE) for staff. Which of the following regulatory
agencies should the assistant contact?
OSHA
CLIA
The Joint Commission (TjC)
Department of Health and Human Services'
Patient navigators - ✔✔-Which of the following clinical roles identifies patient
needs and barriers, assists with coordination of care, and assists patients with
finding community resources?
Coders
Patient navigators
Billers
Medical laboratory assistant
33 Ib - ✔✔-A medical assistant is caring for an infant who weighs 15 kg. How
many pounds does the infant weigh?
12.8 1b
6.82 Ib
33 Ib
17 Ib
Abstracting - ✔✔-A medical assistant is viewing a patient's medical record to
determine which diagnosis and procedure codes should be used for billing
purposes.
Which of the following describes this process?
Auditing
Reviewing
Unbundling
Abstracting
Keep the patient hooked up to the machine and notify the provider immediately. -
✔✔-A medical assistant is performing an EKG for a patient and notes a
