NURSING 105 FINAL QUESTIONS AND
CORRECT ANSWERS
WeekA28-A2Patient/WorkplaceA2Communication:A2Nurse/
PatientA2EffectiveA2CommunicationA2(7A2questions)A2-A2Ans--
WhichA2ofA2theA2followingA2isA2anA2exampleA2ofA2verbalA2communication?
TouchingA2aA2patientsA2shoulder.
MakingA2eyeA2contact.
NoddingA2yourA2head.
WritingA2anA2emailA2toA2aA2co-worker.A2-A2Ans--WritingA2anA2emailA2toA2aA2co-worker.
WhichA2ofA2theA2followingA2isA2anA2exampleA2ofA2non-verbalA2communication?
WritingA2andA2emailA2toA2aA2co-worker.
AskingA2aA2fellowA2nurseA2forA2helpA2turningA2aA2patient.
SmilingA2asA2theA2patientA2requestsA2help.
DocumentingA2careA2givenA2inA2theA2patient'sA2chart.A2-A2Ans--
SmilingA2asA2theA2patientA2requestsA2help.
WhichA2ofA2theA2followingA2areA2examplesA2ofA2non-therapeuticA2communication?
A2MarkA2allA2thatA2apply.
ActiveA2Listening
Clarifying
PersonalA2Questions
Confrontation
Sympathy
AskingA2forA2Explanations
SharingA2Empathy
AutomaticA2ResponsesA2-A2Ans--PersonalA2Questions
Confrontation
Sympathy
AskingA2forA2Explanations
AutomaticA2Responses
Non-verbalA2communicationA2includesA2allA2ofA2theA2followingA2EXCEPT?A2
PersonalA2Appearance
PostureA2andA2Gait
ToneA2ofA2Voice
FacialA2Expressions
, EyeA2Contact
Gestures
SignA2Language
TerritorialityA2andA2PersonalA2SpaceA2-A2Ans--ToneA2ofA2Voice
JaniceA2isA2aA247-year-
oldA2womanA2whoA2isA2havingA2aA2surgeryA2toA2removeA2aA2tumor.A2SheA2tellsA2theA2nurse
A2thatA2sheA2isA2afraidA2thatA2somethingA2willA2goA2wrongA2duringA2surgery.A2TheA2nurseA2
states,A2"EverythingA2willA2beA2allA2right.A2You'llA2beA2fine."A2WhatA2non-
therapeuticA2communicationA2techniqueA2hasA2theA2nurseA2used?
ChangingA2theA2subject
Sympathy
GivingA2approval
FalseA2ReassuranceA2-A2Ans--FalseA2Reassurance
TheA2nurseA2isA2caringA2aA2patientA2whoA2isA2diabetic.A2ToA2celebrateA2aA2familyA2member
'sA2birthdayA2theA2familyA2bringsA2cakeA2andA2iceA2creamA2toA2theA2hospital.A2TheA2patient
A2cannotA2eatA2theseA2items.A2TheA2nurseA2tellsA2toA2theA2patient'sA2husband,A2"WhyA2didA
2youA2bringA2theseA2thingsA2intoA2yourA2wife'sA2hospitalA2roomA2whenA2youA2knowA2sheA2c
an'tA2eatA2anyA2ofA2this?"A2TheA2nurseA2hasA2usedA2whichA2non-
therapeuticA2communicationA2technique?
AskingA2personalA2questions
BluntlyA2askingA2forA2explanation
Arguing
GivingA2personalA2opinionsA2-A2Ans--BluntlyA2askingA2forA2explanation
WhichA2ofA2theA2followingA2isA2theA2bestA2methodA2toA2reassureA2aA2patientA2thatA2youA2ar
eA2listening?
ChangingA2theA2subject
SharingA2empathy
Restating
NodA2yourA2headA2andA2smileA2-A2Ans--Restating
DuringA2aA2one-to-
oneA2interactionA2withA2aA2nurse,A2theA2clientA2states,A2"I'mA2worriedA2aboutA2goingA2hom
e."A2TheA2nurseA2responds,A2"TellA2meA2moreA2aboutA2this."A2ThisA2responseA2isA2anA2exa
mpleA2ofA2whichA2ofA2theA2following?
ProvidingA2information
Summarizing
Confrontation
ClarifyingA2-A2Ans--Clarifying
CORRECT ANSWERS
WeekA28-A2Patient/WorkplaceA2Communication:A2Nurse/
PatientA2EffectiveA2CommunicationA2(7A2questions)A2-A2Ans--
WhichA2ofA2theA2followingA2isA2anA2exampleA2ofA2verbalA2communication?
TouchingA2aA2patientsA2shoulder.
MakingA2eyeA2contact.
NoddingA2yourA2head.
WritingA2anA2emailA2toA2aA2co-worker.A2-A2Ans--WritingA2anA2emailA2toA2aA2co-worker.
WhichA2ofA2theA2followingA2isA2anA2exampleA2ofA2non-verbalA2communication?
WritingA2andA2emailA2toA2aA2co-worker.
AskingA2aA2fellowA2nurseA2forA2helpA2turningA2aA2patient.
SmilingA2asA2theA2patientA2requestsA2help.
DocumentingA2careA2givenA2inA2theA2patient'sA2chart.A2-A2Ans--
SmilingA2asA2theA2patientA2requestsA2help.
WhichA2ofA2theA2followingA2areA2examplesA2ofA2non-therapeuticA2communication?
A2MarkA2allA2thatA2apply.
ActiveA2Listening
Clarifying
PersonalA2Questions
Confrontation
Sympathy
AskingA2forA2Explanations
SharingA2Empathy
AutomaticA2ResponsesA2-A2Ans--PersonalA2Questions
Confrontation
Sympathy
AskingA2forA2Explanations
AutomaticA2Responses
Non-verbalA2communicationA2includesA2allA2ofA2theA2followingA2EXCEPT?A2
PersonalA2Appearance
PostureA2andA2Gait
ToneA2ofA2Voice
FacialA2Expressions
, EyeA2Contact
Gestures
SignA2Language
TerritorialityA2andA2PersonalA2SpaceA2-A2Ans--ToneA2ofA2Voice
JaniceA2isA2aA247-year-
oldA2womanA2whoA2isA2havingA2aA2surgeryA2toA2removeA2aA2tumor.A2SheA2tellsA2theA2nurse
A2thatA2sheA2isA2afraidA2thatA2somethingA2willA2goA2wrongA2duringA2surgery.A2TheA2nurseA2
states,A2"EverythingA2willA2beA2allA2right.A2You'llA2beA2fine."A2WhatA2non-
therapeuticA2communicationA2techniqueA2hasA2theA2nurseA2used?
ChangingA2theA2subject
Sympathy
GivingA2approval
FalseA2ReassuranceA2-A2Ans--FalseA2Reassurance
TheA2nurseA2isA2caringA2aA2patientA2whoA2isA2diabetic.A2ToA2celebrateA2aA2familyA2member
'sA2birthdayA2theA2familyA2bringsA2cakeA2andA2iceA2creamA2toA2theA2hospital.A2TheA2patient
A2cannotA2eatA2theseA2items.A2TheA2nurseA2tellsA2toA2theA2patient'sA2husband,A2"WhyA2didA
2youA2bringA2theseA2thingsA2intoA2yourA2wife'sA2hospitalA2roomA2whenA2youA2knowA2sheA2c
an'tA2eatA2anyA2ofA2this?"A2TheA2nurseA2hasA2usedA2whichA2non-
therapeuticA2communicationA2technique?
AskingA2personalA2questions
BluntlyA2askingA2forA2explanation
Arguing
GivingA2personalA2opinionsA2-A2Ans--BluntlyA2askingA2forA2explanation
WhichA2ofA2theA2followingA2isA2theA2bestA2methodA2toA2reassureA2aA2patientA2thatA2youA2ar
eA2listening?
ChangingA2theA2subject
SharingA2empathy
Restating
NodA2yourA2headA2andA2smileA2-A2Ans--Restating
DuringA2aA2one-to-
oneA2interactionA2withA2aA2nurse,A2theA2clientA2states,A2"I'mA2worriedA2aboutA2goingA2hom
e."A2TheA2nurseA2responds,A2"TellA2meA2moreA2aboutA2this."A2ThisA2responseA2isA2anA2exa
mpleA2ofA2whichA2ofA2theA2following?
ProvidingA2information
Summarizing
Confrontation
ClarifyingA2-A2Ans--Clarifying