USPS 421 WINDOW CLERK EXAM 2026
QUESTIONS WITH ANSWERS GRADED A+
◉ sets forth the policies, regulations and procedures governing
domestic mail. Answer: DMM- Domestic Mail Manual
◉ sets forth policies, regulations, and procedures governing
international mail. Answer: IMM- International Mail Manual
◉ contains policies and procedures for administrative ad support
functions within the postal service. Answer: ASM- Administrative
Support Manual
◉ all manuals are found on line via?. Answer: Policy Net
◉ Guarantees overnight or next day delivery
$100 insurance and
free tracking. Answer: Express Mail
◉ Premier Shipping service of the USPS. Answer: Express Mail
◉ °Fast and affordable
,°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery. Answer: Priority Mail
◉ Bulk mail usually handled at distribution centers. Answer: Parcel
Select
◉ Merchant pays postal fee returning merchandise bulk parcel
return product. Answer: Parcel Return Services
◉ -First class mail
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer
media
-library mail
-Extra services. Answer: Mailing services
◉ Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
, Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return. Answer: Extra Services
◉ proof of mailing uses PS Form 3800. Answer: Certified Mail
◉ -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures.
Answer: Insured Mail
◉ Provides date and time of delivery, free when you purchase
Priority mail now called USPS Tracking. Answer: Delivery
Confirmation
◉ POM. Answer: Postal Operations Manual
◉ Official Source for updates and updated bi-weekly. Answer: Postal
bulletin
QUESTIONS WITH ANSWERS GRADED A+
◉ sets forth the policies, regulations and procedures governing
domestic mail. Answer: DMM- Domestic Mail Manual
◉ sets forth policies, regulations, and procedures governing
international mail. Answer: IMM- International Mail Manual
◉ contains policies and procedures for administrative ad support
functions within the postal service. Answer: ASM- Administrative
Support Manual
◉ all manuals are found on line via?. Answer: Policy Net
◉ Guarantees overnight or next day delivery
$100 insurance and
free tracking. Answer: Express Mail
◉ Premier Shipping service of the USPS. Answer: Express Mail
◉ °Fast and affordable
,°max 70lbs
°$50 insurance another premier shipping service of the USPS
°2-3 DAYS delivery. Answer: Priority Mail
◉ Bulk mail usually handled at distribution centers. Answer: Parcel
Select
◉ Merchant pays postal fee returning merchandise bulk parcel
return product. Answer: Parcel Return Services
◉ -First class mail
-Periodicals
-Standard mail
-Package services mail
-standard post(retail mail, books)
-media mail(books, film, manuscripts, sound recordings, computer
media
-library mail
-Extra services. Answer: Mailing services
◉ Proof of Mailing w/ Certificate of Mailing and Certified Mail
Protection in transit with Insured mail and Registered mail
, Confirmation of Delivery with COD
Delivery Confirmation
Signature Confirmation
Restricted Delivery
Return Receipt and Return Return Receipt of Merchandise
Merchandise Return. Answer: Extra Services
◉ proof of mailing uses PS Form 3800. Answer: Certified Mail
◉ -PS Form 3813(black) $200 or less, no signature of receipt
-PDT Form 3813-p(blue) $200 to $5000, requires signatures.
Answer: Insured Mail
◉ Provides date and time of delivery, free when you purchase
Priority mail now called USPS Tracking. Answer: Delivery
Confirmation
◉ POM. Answer: Postal Operations Manual
◉ Official Source for updates and updated bi-weekly. Answer: Postal
bulletin
