A clinical medical assistant is communicating during a telehealth visit with a patient who has
partial hearing loss. Which of the following methods should the medical assistant use? -
Answer✅
Use real-time closed captioning.
Quiz_________________?
A medical assistant can provide patient care coordination and community resources through
which of the following roles? -
Answer✅
Patient navigator
Quiz_________________?
A medical assistant discovers a garbage can fire has started in the break room of the medical
office. According to the RACE acronym for emergency response, which of the following
actions should the assistant take first? -
Answer✅
1
, Turn off the oxygen in the adjacent examination rooms.
Quiz_________________?
A medical assistant has a prescription to obtain a CBC, basic metabolic panel, lactic acid, and
a PT/INR from an older adult patient who has small veins. Which of the followings methods
of draw should the assistant use? -
Answer✅
Butterfly method
Quiz_________________?
A medical assistant has just finished disinfecting a patient examination room. When should
the assistant remove their personal protective equipment (PPE)? -
Answer✅
Remove PPE before leaving the patient examination room
Quiz_________________?
A medical assistant in an acute care facility is checking in a patient who has a deep
laceration. The patient tells the assistant they cannot accept blood transfusions due to their
religious beliefs. Which of the following actions should the assistant take? -
Answer✅
Document the statement in the patient's medical record.
Quiz_________________?
2
, A medical assistant is administering ear drops to an adult patient. Which of the following
actions should the assistant take? -
Answer✅
Have the patient lie supine on the examination table.
Quiz_________________?
A medical assistant is assisting a patient from a wheelchair to an examination table. Which of
the following assistive devices should the assistant use to ensure patient safety when
transferring? -
Answer✅
Gait belt
Quiz_________________?
A medical assistant is assisting with the examination of an older adult patient who has a
forward, rounded curvature of the thoracic spine. Which of the following terms should the
assistant use when documenting this finding in the patient's medical record? -
Answer✅
Kyphosis
Quiz_________________?
A medical assistant is caring for a child who has varicella zoster virus. The assistant should
recognize that varicella is spread through which of the following modes of transmission? -
Answer✅
3
, Airborne
Quiz_________________?
A medical assistant is caring for a patient who is terminally ill and has been crying
uncontrollably as well as refusing to eat or see their family. The assistant should identify this
as which of the following Kubler-Ross stages of grief? -
Answer✅
Depression
Quiz_________________?
A medical assistant is checking a patient in for a sex reassignment preoperative appointment.
How should the assistant identify the patient's gender? -
Answer✅
Address the patient as they wish.
Quiz_________________?
A medical assistant is checking a patient's hearing using the Rinne test. Which of the
following actions should the assistant take? -
Answer✅
Ask the patient to raise their hand when they no longer hear any sound.
Quiz_________________?
4