BUS 381 Final Exam Questions With Answers
100% Correct
Organization - ANSWER Consists of people with formally assigned roles who work together to
achieve the organization's goals
Manager - ANSWER Responsible for accomplishing the organization's goals, and does so by
managing the efforts of the organization's people.
Managing - ANSWER Involves performing five basic functions: planning, organizing, staffing,
leading, and controlling.
Management process - ANSWER The five basic functions of planning, organizing, staffing,
leading, and controlling.
Planning - ANSWER Involves establishing goals and standards; developing rules and
procedures; and developing plans and forecasting.
Organizing - ANSWER Involves giving each subordinate a specific task; establishing
departments; delegating authority to subordinates; establishing channels of authority and
communication; and coordinating subordinates work.
Staffing - ANSWER Involves determining what type of employee you should hire; recruiting
,prospective employees; selecting employees; training and developing employees; setting
performance standards; evaluating performance; counselling employees; and compensating
employees.
Leading - ANSWER Involves getting others to get the job done; maintaining morale; and
motivating subordinates.
Controlling - ANSWER Involves setting standards such as sales quotas, quality standards, or
production levels; checking to see how actual performance compares with these standards;
and taking corrective action, as needed.
Human resource professionals - ANSWER This profession is responsible for ensuring that the
organization attracts, retains, and engages the diverse talent required to meet operational
and performance commitments made to customers and shareholders.
Human Resource Management (HRM) - ANSWER This refers to the management of people in
organizations.
Strategic plan - ANSWER The company's overall plan for how it will match its internal
strengths and weaknesses with its external opportunities and threats to maintain a
competitive position.
Strategy - ANSWER A course of action the company pursues to achieve its strategic aims.
,Strategic management - ANSWER The process of identifying and executing the organization's
strategic plan by matching the company's capabilities (strengths and weaknesses) with the
demands of its environment (its competitors, customers, and suppliers, for instance).
Human capital - ANSWER The knowledge, education, training, skills and expertise of the
workforce.
Outsourcing - ANSWER Involves contracting with outside vendors to handle specified
business functions on a permanent basis.
evidence-based HRM - ANSWER Use of data, facts, analytics, scientific rigor, critical
evaluation, and critically evaluated research/case studies to support human resources
management proposals, decisions, practices, and conclusions.
Social responsibility - ANSWER A company's approach to balancings its commitments, not
only to its investors but also to its employees and customers, other businesses, and the
community or communities in which it operates.
Globalization - ANSWER Refers to the emergence of a single global market for most products
and services. This has brought an increase in business conducted outside of the home
country, increasing the need to manage human resources in many different countries.
Organizational culture - ANSWER Consists of the core values, beliefs, and assumptions that
are widely shared by members of an organization. Culture is often conveyed through an
organization's mission statement, as well as through stories, myths, symbols, and ceremonies.
, Organizational climate - ANSWER Refers to the prevailing atmosphere, that exists in an
organization and its impact on employees. It can be friendly or unfriendly, open or secretive,
rigid or flexible, innovative or stagnant. The major factors influencing the climate are
management's leadership style, HR policies and practices, and the amount and style of
organizational communication.
Authority - ANSWER Right to make decisions, and direct others' work, and give orders.
Line authority - ANSWER Authority exerted by HR manager by directing the activities of the
people in his or her own department.
Staff authority - ANSWER Manager has the right (authority) to advise other mangers or
employees
Staff manager - ANSWER A manager who assists and advises line managers.
Transactional HR activities - ANSWER These HR activities include benefits administration,
record keeping, employee services.
Traditional HR activities - ANSWER These HR activities include recruitment, selection, training,
performance management, compensation, employee relations.
100% Correct
Organization - ANSWER Consists of people with formally assigned roles who work together to
achieve the organization's goals
Manager - ANSWER Responsible for accomplishing the organization's goals, and does so by
managing the efforts of the organization's people.
Managing - ANSWER Involves performing five basic functions: planning, organizing, staffing,
leading, and controlling.
Management process - ANSWER The five basic functions of planning, organizing, staffing,
leading, and controlling.
Planning - ANSWER Involves establishing goals and standards; developing rules and
procedures; and developing plans and forecasting.
Organizing - ANSWER Involves giving each subordinate a specific task; establishing
departments; delegating authority to subordinates; establishing channels of authority and
communication; and coordinating subordinates work.
Staffing - ANSWER Involves determining what type of employee you should hire; recruiting
,prospective employees; selecting employees; training and developing employees; setting
performance standards; evaluating performance; counselling employees; and compensating
employees.
Leading - ANSWER Involves getting others to get the job done; maintaining morale; and
motivating subordinates.
Controlling - ANSWER Involves setting standards such as sales quotas, quality standards, or
production levels; checking to see how actual performance compares with these standards;
and taking corrective action, as needed.
Human resource professionals - ANSWER This profession is responsible for ensuring that the
organization attracts, retains, and engages the diverse talent required to meet operational
and performance commitments made to customers and shareholders.
Human Resource Management (HRM) - ANSWER This refers to the management of people in
organizations.
Strategic plan - ANSWER The company's overall plan for how it will match its internal
strengths and weaknesses with its external opportunities and threats to maintain a
competitive position.
Strategy - ANSWER A course of action the company pursues to achieve its strategic aims.
,Strategic management - ANSWER The process of identifying and executing the organization's
strategic plan by matching the company's capabilities (strengths and weaknesses) with the
demands of its environment (its competitors, customers, and suppliers, for instance).
Human capital - ANSWER The knowledge, education, training, skills and expertise of the
workforce.
Outsourcing - ANSWER Involves contracting with outside vendors to handle specified
business functions on a permanent basis.
evidence-based HRM - ANSWER Use of data, facts, analytics, scientific rigor, critical
evaluation, and critically evaluated research/case studies to support human resources
management proposals, decisions, practices, and conclusions.
Social responsibility - ANSWER A company's approach to balancings its commitments, not
only to its investors but also to its employees and customers, other businesses, and the
community or communities in which it operates.
Globalization - ANSWER Refers to the emergence of a single global market for most products
and services. This has brought an increase in business conducted outside of the home
country, increasing the need to manage human resources in many different countries.
Organizational culture - ANSWER Consists of the core values, beliefs, and assumptions that
are widely shared by members of an organization. Culture is often conveyed through an
organization's mission statement, as well as through stories, myths, symbols, and ceremonies.
, Organizational climate - ANSWER Refers to the prevailing atmosphere, that exists in an
organization and its impact on employees. It can be friendly or unfriendly, open or secretive,
rigid or flexible, innovative or stagnant. The major factors influencing the climate are
management's leadership style, HR policies and practices, and the amount and style of
organizational communication.
Authority - ANSWER Right to make decisions, and direct others' work, and give orders.
Line authority - ANSWER Authority exerted by HR manager by directing the activities of the
people in his or her own department.
Staff authority - ANSWER Manager has the right (authority) to advise other mangers or
employees
Staff manager - ANSWER A manager who assists and advises line managers.
Transactional HR activities - ANSWER These HR activities include benefits administration,
record keeping, employee services.
Traditional HR activities - ANSWER These HR activities include recruitment, selection, training,
performance management, compensation, employee relations.
